Everest Group

APRIL 11, 2024

Live webinar AI-driven Sourcing: Discover the Best-in-Class Features in Autonomous Sourcing Tools April 11, 2024 | 9 a.m. IST Sourcing organizations are increasingly trying to make their processes more efficient through digital adoption. What does the autonomous sourcing technology landscape look like?

Sourcing 52

Sourcing Outsourcing Automation Efficiency 52

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Enterprises are investing in Regulatory Technologies (RegTech) to manage compliance efficiently across global regulations. There is a significant shift toward emerging technologies.

Marketing 52

Marketing Service Banking Cybersecurity 52

The Hackett Group

SEPTEMBER 24, 2024

Are Recognized for Their Cutting-Edge Digital Transformation Achievements Miami, FL – September 24, 2024 – The Hackett Group, Inc. Generative AI (Gen AI) is quickly moving from the proof-of-concept stage to the adoption stage, evidenced by its use by numerous 2024 Digital Award winners.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

IBM Services

FEBRUARY 7, 2024

In 2024, sustainability is taking center stage. And businesses across various sectors are setting rigorous sustainability goals, investing in renewable energy sources and developing innovative solutions to reduce their carbon footprint. Businesses, governments and individuals now see sustainability as a global imperative.

Government 95

Government Software Regulations Sourcing 95

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. The US Health Insurers Customer Experience Index Rankings, 2024 2. Unfortunately, this is not a one-off occurrence.

Healthcare 79

Healthcare Efficiency BPO Insurance 79

Perficient Digital Transformation

OCTOBER 25, 2024

Forrester’s 2024 report recognizes 42 notable providers– and we’re proud to announce that Perficient is among them. According to the report, “Cloud leaders and sourcing professionals implement application modernization and multicloud managed services to: Deliver superior customer experiences.

Managed Services 64

Managed Services Management Service Reduced Costs 64

IBM Services

APRIL 29, 2024

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management.

Management 67

Management Co-Sourcing Engineering Collaborations 67

Perficient Digital Transformation

SEPTEMBER 4, 2024

In June 2024, Oracle announced fiscal 2024 Q4 and full year financial results revealing the market demand for Oracle Cloud Applications remains strong with Oracle Q4 Cloud Application (SaaS) revenue up 10% and Q4 Fusion Cloud ERP (SaaS) revenue up 14%.

Supply Chain Management 52

Supply Chain Management Service Strategic Sourcing Manufacturing 52

Everest Group

JULY 16, 2024

Advanced technologies, such as AI, Machine Learning (ML), data analytics, and cloud computing, lead this transformation, enabling more informed decision-making and operational efficiency.

Service 64

Service Banking Streamline Operations Analytics 64

Everest Group

OCTOBER 21, 2024

Robotic Process Automation (RPA) Products PEAK Matrix® Assessment Organizations are turning to automation to redesign business processes and boost operational efficiency in the face of a global economic slowdown, geopolitical complexities, and ongoing talent shortages.

Robotics Process Automation 52

Robotics Process Automation Automation Efficiency Marketing 52

Perficient Digital Transformation

SEPTEMBER 6, 2024

What Makes Salesforce a Leader in B2B E-Commerce: Key Takeaways from the Forrester Wave Q2 2024 Michael Affronti , Executive VP & GM of Commerce Cloud at Salesforce, recently expressed his excitement on LinkedIn about Salesforce being named a Leader in the Forrester Wave: Commerce Solutions for B2B, Q2 2024 report.

E-Commerce 59

E-Commerce Marketing Flexibility Order Management 59

Everest Group

AUGUST 14, 2024

The Paris Olympics 2024, set in the same city where the historic Paris Agreement on climate change was adopted, represented a critical opportunity to demonstrate how large-scale events could reduce their environmental impact. Paris 2024: a blueprint for sustainable games The Tokyo Olympics in 2020 is estimated to have produced 2.73

Efficiency 59

Efficiency Sourcing Service Information Technology 59

Offshore India Data Entry

MAY 21, 2024

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. AI is being leveraged to automate repetitive tasks, enhance customer service, and provide valuable insights through data analytics.This is having a profound impact on the operational efficiency of BPO companies.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

Capgemini

OCTOBER 7, 2024

Top five key takeaways from Climate Week 2024: Shaping a sustainable future through technology Greg Bentham 4 Oct 2024 Facebook Twitter Linkedin Climate Week 2024 sent a powerful message: “It’s time.” ” Time to move beyond discussions and take meaningful action toward a more sustainable future.

Retail 52

Retail Reduced Costs Design Operational Costs 52

Everest Group

SEPTEMBER 16, 2024

Data services integrate and manage data from various sources, ensuring accuracy and security, while centralized data warehousing facilitates efficient retrieval and analysis. These technologies enable personalized marketing, demand forecasting, pricing optimization, and customer sentiment analysis, driving business growth.

Retail 52

Retail Analytics Service Streamline Operations 52

Everest Group

SEPTEMBER 27, 2024

Mid-market enterprises are recognizing digital transformation’s value and are investing heavily to pursue more efficient, agile, and technology-driven business models, creating vast opportunities across various industries.

Marketing 52

Marketing Service Analytics Efficiency 52

Everest Group

FEBRUARY 16, 2024

Stakeholders prioritize efficiency and productivity, aiming to reduce false positives and mitigate potential losses from regulatory fines. Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

NoonDalton

JUNE 5, 2024

In today’s fast-paced business environment, more companies are turning to co-sourcing to meet their operational needs. Co-sourcing, a hybrid model, combines in-house resources with external expertise from outsourcing companies. Co-sourcing allows diversification of service providers.

Co-Sourcing 52

Co-Sourcing Sourcing Data Entry Business Process Outsourcing 52

Perficient Digital Transformation

SEPTEMBER 6, 2024

What Makes Salesforce a Leader in B2B E-Commerce: Key Takeaways from the Forrester Wave Q2 2024 Michael Affronti , Executive VP & GM of Commerce Cloud at Salesforce, recently expressed his excitement on LinkedIn about Salesforce being named a Leader in the Forrester Wave: Commerce Solutions for B2B, Q2 2024 report.

E-Commerce 52

E-Commerce Marketing Flexibility Order Management 52

Capgemini

OCTOBER 11, 2024

Reflections from Climate Week 2024: Why workplace services deserve a bigger slice of sustainability budgets Alan Connolly 10 Oct 2024 Facebook Twitter Linkedin As sustainability budgets grow, many companies are making significant investments in decarbonization, renewable energy, and broader environmental initiatives.

Service 52

Service Regulations Manufacturing Efficiency 52

Everest Group

AUGUST 26, 2024

In this environment, digital commerce service providers facilitate the smooth integration of diverse technology platforms, enhance operational efficiency, and aid business growth.

Service 52

Service Flexibility Marketing Efficiency 52

Everest Group

JUNE 25, 2024

Live Webinar Winning Commercial and Solution Sizing Approaches in Technology Sourcing Deals June 25, 2024 | 8:00 AM PT | 10:00 AM CT | 11:00 AM ET | 4:00 PM BST | 8:30 PM IST The economic environment is currently uncertain due to concerns around inflation and geopolitical instability in parts of the world.

Sourcing 52

Sourcing IT Outsourcing Outsourcing Sales 52

Everest Group

MAY 28, 2024

Additionally, they are expanding their Adobe-certified workforce and developing accelerators and frameworks to enhance implementation efficiencies.

Service 64

Service Marketing Research Design 64

Everest Group

JANUARY 16, 2024

Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency. These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly.

Retail 69

Retail E-Commerce Service Sourcing 69

Everest Group

JANUARY 25, 2024

These initiatives collectively enhance the efficiency and innovation potential of businesses to ensure sustainable growth and competitive positioning in their respective industries.

Service 78

Service Manufacturing Sourcing Engineering 78

IBM Business Partners

MAY 17, 2024

Optimized: Cloud environments are now working efficiently and every new use case follows the same foundation set forth by the organdization. Everything runs seamlessly and efficiently and all stakeholders are aware of the cloud’s potential to drive business objectives.

Efficiency 96

Efficiency Automation Right-Sizing Government 96

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. The US Health Insurers Customer Experience Index Rankings, 2024 2. Unfortunately, this is not a one-off occurrence.

Healthcare 52

Healthcare Efficiency BPO Insurance 52

Everest Group

AUGUST 16, 2024

Digital Interaction Intelligence Products PEAK Matrix® Assessment Digital Interaction Intelligence (DII) improves operational efficiencies, enhances employee experiences, boosts workforce productivity, and accelerates organizations’ digital transformation journeys.

Healthcare 52

Healthcare Collaborations Marketing Efficiency 52

Everest Group

APRIL 5, 2024

With the rise of digital technologies, especially Intelligent Automation (IA), organizations can achieve heightened levels of efficiency and productivity. Generative AI has accelerated automation evolution, leading to the development of newer and improved solutions that are more customized, flexible, and efficient.

Automation 49

Automation BPO Sourcing Finance 49

Mattsen Kumar

AUGUST 27, 2024

In the ever-evolving landscape of business finance, efficient account receivables management (ARM) remains crucial for maintaining healthy cash flow and ensuring the financial stability of an organization. Source 2. In 2024, the debt collection software industry is expected to reach USD 4.88 billion.

Finance 52

Finance Accounting Management Analytics 52

Everest Group

SEPTEMBER 30, 2024

Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations.

Healthcare 52

Healthcare Service Streamline Operations Administrative 52

Everest Group

MARCH 8, 2024

Equipped with trained workers and robust annotation platforms, these providers efficiently guide enterprises through the DAL landscape. Each profile offers a comprehensive overview of the provider’s strengths and limitations, enabling enterprises to make informed decisions as they navigate the evolving DAL landscape.

Manufacturing 64

Manufacturing Banking Regulations Operational Costs 64

Mattsen Kumar

OCTOBER 7, 2024

In the UK insurance sector, the quest for providing outstanding CX is not just a pipe dream but a tangible goal for 2024 and beyond. Gone are the days of impersonal transactions and endless hold times—today’s policyholders demand both efficiency and a touch of human warmth and technological savvy. billion ($150.8

Insurance 52

Insurance Call Center Analytics Regulations 52

Perficient Digital Transformation

SEPTEMBER 9, 2024

Here are the key takeaways and insights you should know coming into Dreamforce 2024: The Agentic AI Approach: Automation at Scale The crux of Agentforce lies in its ability to deploy multiple autonomous AI agents within an organization. Data Cloud: Fueling AI with High-Quality Data In any AI endeavor, data is the key to success.

Automation 52

Automation Customer Service Flexibility Manufacturing 52

Everest Group

APRIL 2, 2024

Application Transformation Services – Europe As customers’ needs evolve and businesses strive for greater efficiency, the importance of application transformation has substantially increased for enterprises.

Service 64

Service Manufacturing Engineering Marketing 64

Groove Technology

SEPTEMBER 26, 2024

open-source projects, tech talks) A strong reputation often correlates with consistently delivering high-quality Java solutions and positive client experiences. Specializing in custom Java development, the company leverages cutting-edge technologies to deliver scalable and efficient solutions.

Outsourcing 100

Outsourcing Right-Sizing E-Commerce Collaborations 100

Magellan Solutions

JANUARY 17, 2024

The future of outsourcing in 2024 has been a topic of much concern lately. trillion in 2024. If these problems continue, how will BPO companies maintain their competitive advantage in 2024? Moving into 2024, BPOs are still exploring permanent hybrid work strategies.

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52