Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? In short, my thesis is the euphoria that GBS experienced as the hero of the enterprise is over, and the heady trajectory of more people, more scope, and more change is likely on hold in 2024.

Global Business Services 52

Global Business Services Advisory Jobbing Offshoring 52

Everest Group

JANUARY 24, 2024

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Advisory 72

Advisory Research Shared Services Sourcing 72

Everest Group

FEBRUARY 23, 2024

Discover the reasons for the optimistic yet cautious outlook of GBS organizations for 2024, foreseeing positive business growth.

Marketing 52

Marketing Shared Services Global Business Services Sourcing 52

Everest Group

FEBRUARY 23, 2024

Learn how GBS organizations anticipate a 2024 headcount increase, aligning with enterprise expectations and consider the geographical factors involved.

Marketing 52

Marketing Shared Services Global Business Services Sourcing 52

Everest Group

JUNE 12, 2024

LINKEDIN LIVE Conversations with leaders | a linkedin live series | edisode 10 June 12, 2024 | 8:30 a.m. IST The Global Business Services (GBS) model can be effective in revolutionizing enterprises, but there is often a disconnect that leads to unsustainable implementation. CDT | 9:30 a.m. EDT | 2:30 p.m. BST | 7:00 p.m.

Global Business Services 52

Global Business Services Service Shared Services 52

Everest Group

JULY 30, 2024

Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Service 52

Service Offshoring Global Business Services Research 52

Everest Group

SEPTEMBER 24, 2024

Live Webinar GLOBAL SERVICES MARKET UPDATE: LEVERAGING PROVIDERS FOR GIC SUCCESS September 24, 2024 | 9 a.m. Join Everest Group experts Vipin Alexander, Udit Anand, Ravneet Kaur, and Akshay Mathur for an insightful session exploring key developments in the global sourcing industry during the first half of 2024.

Marketing 52

Marketing Service Shared Services Sourcing 52

Zinnov

SEPTEMBER 17, 2024

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. In this evolving landscape, productivity has transcended its traditional boundaries.

Global Business Services 52

Global Business Services Government Research Collaborations 52

Premier BPO

JUNE 7, 2024

Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this. References 1.

Outsourcing 97

Outsourcing Co-Sourcing BPO Operational Costs 97

Everest Group

OCTOBER 20, 2023

Participate in the Key Issues Survey 2024 to better understand the current thinking of industry leaders across the globe. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast.

Service 59

Service Offshoring Global Business Services Information Technology 59

Everest Group

MAY 30, 2024

DALLAS, May 30, 2024 — When business executives take the time to attend a global conference, two objectives outweigh all the rest: they want to learn from real case studies and network with peers. About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Advisory 52

Advisory Shared Services Research Sourcing 52

Everest Group

JUNE 18, 2024

Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as (CMO). The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 52

Marketing Research Global Business Services Healthcare 52

Everest Group

DECEMBER 3, 2024

Live Webinar Outsourcing Services Cost and Pricing: The Trends to Know to Focus on the Win December 3, 2024 | 7:30 a.m. IST As the global services landscape continues to evolve, 2024 has brought unique challenges. How has the cost of delivering IT and BPO services and pricing changed in 2024?

Outsourcing 52

Outsourcing BPO Service Services Contracting 52

Everest Group

MAY 3, 2024

Conference ABSL DACH's 10th Member Meeting: AI & Gen AI in GBS June 24-25, 2024 Catch Everest Group Partner, Rohitashwa Aggarwal, at ABSL DACH’s 10th Member Meeting in Hamburg, Germany. Rohitashwa will join an exciting line up of speakers to present his insights on AI and generative AI in GBS.

Shared Services 52

Shared Services Global Business Services Service 52

Everest Group

AUGUST 13, 2024

In this report, we assess providers’ capabilities in Poland across three parameters.

Marketing 40

Marketing Service Shared Services Global Business Services 40

Everest Group

AUGUST 13, 2024

In this report, we assess providers’ capabilities in Poland across three parameters.

Marketing 40

Marketing Service Shared Services Global Business Services 40

Everest Group

JULY 9, 2024

Live Webinar Evaluating Brand Perception Data to Improve EVP and Talent Attraction July 9, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST A distinctive employee value proposition (EVP) is proving to be the deciding factor in GBS and tech employers’ differentiation, particularly in a market with slowing talent demand.

Marketing 52

Marketing Service Shared Services Global Business Services 52

Everest Group

SEPTEMBER 30, 2024

Enterprises must carefully assess their options and choose partners that align with their strategic goals.

Supply Chain Management 59

Supply Chain Management Collaborations Advisory Nearshoring 59

The Hackett Group

FEBRUARY 29, 2024

In 2024, developing effective leaders remains the top priority for HR, marking its second consecutive year in the top spot, according to The Hackett Group ®. The need to create and maintain a high-performing organizational culture climbed three spots in 2024 to become priority No.

Advisory 59

Advisory Human Resources Research Efficiency 59

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Everest Group

DECEMBER 2, 2024

INVITE ONLY From Concept to Value: Strengthening GCCs Through Innovation December 2, 2024 | 9:00 am – 12:00 pm IST Facilitated by Everest Group This in-person roundtable will focus on how GCCs are strengthening their value proposition by fostering an innovation-driven mindset to drive impact and growth for enterprises. 

Service 52

Service Shared Services Global Business Services 52