Everest Group

MAY 28, 2024

I hope that you’re off to a good start for 2024! EXPLORE Service Provider Compass Everest Group’s Service Provider Compass is a complimentary report designed to help sourcing leaders get an outside-in view of service providers’ market positions in key delivery locations.

Retail 130

Retail Healthcare Right-Sizing Research 130

Everest Group

SEPTEMBER 20, 2024

Additionally, recent labor regulations further disrupted the industrial staffing sector. US Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2024 – Industrial What is in this PEAK Matrix® Report This report explores the industrial contingent staffing provider landscape’s dynamics in the US and its market impact in 2023.

E-Commerce 130

E-Commerce Manufacturing Regulations Marketing 130

Everest Group

SEPTEMBER 30, 2024

Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers’ need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations.

Healthcare 130

Healthcare Service Streamline Operations Administrative 130

Premier BPO

JULY 16, 2024

This culture instills the necessary skills and knowledge to excel at their jobs and be a source of learning for their peers. The deadline to securing an ISO certification meant compressing months’ worth of training on complex regulations into mere weeks. Awards are a great validation, but client success and an overall 85.3%

Co-Sourcing 246

Co-Sourcing BPO Sourcing Customer Service 246

Everest Group

MAY 9, 2024

LIVE WEBINAR The State of Generative AI in the Retail and CPG Industry May 9, 2024 | 9 a.m. What are the key business, technology, and sourcing implications of different regulations in North America and Europe around gen AI? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. What are common challenges while scaling gen AI adoption?

Retail 147

Retail BPO Regulations Sourcing 147

Everest Group

MAY 23, 2024

Live Webinar Redefining T&S: Adapting to Economic, Regulatory, and Technological Shifts May 23, 2024 | 9 a.m. It is evolving in both scope and execution as generative AI and compliance with regulations, especially in Europe, take center stage. How will regulations affect enterprises? CDT | 10 a.m. EDT | 3 p.m.

BPO 162

BPO Regulations Sales Outsourcing 162

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. The US Health Insurers Customer Experience Index Rankings, 2024 2. Unfortunately, this is not a one-off occurrence. References 1.

Healthcare 246

Healthcare Efficiency BPO Insurance 246

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz. CGI is a “community of doers taking action on the world’s most pressing challenges, together.”

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

IBM Services

FEBRUARY 7, 2024

In 2024, sustainability is taking center stage. And businesses across various sectors are setting rigorous sustainability goals, investing in renewable energy sources and developing innovative solutions to reduce their carbon footprint. Businesses, governments and individuals now see sustainability as a global imperative.

Government 95

Government Software Regulations Sourcing 95

Premier BPO

JUNE 7, 2024

The analysis helped create a co-sourcing solution that easily integrated with the client’s system through training and cultural sensitivity workshops to foster a cohesive team environment. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

DECEMBER 7, 2023

In this context, enterprises worldwide are increasingly recognizing the imperative to transition towards renewable energy sources, driven by both environmental concerns and a growing commitment to sustainable practices.

Regulations 173

Regulations Efficiency Sourcing Marketing 173

Everest Group

SEPTEMBER 25, 2023

If the UAW strike continues for more than four weeks, it could delay EV development plans and extend production schedules to 2024. The three auto OEMs contend that they must shift towards manufacturing EVs to comply with government regulations and maintain competitiveness in the automotive industry.

Manufacturing 162

Manufacturing Out-Tasking Engineering Jobbing 162

Premier BPO

NOVEMBER 15, 2024

According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023. 3 The broader impact across supply chains can also disrupt operations and compliance, especially in regulated markets. reached a seven-year high, increasing by 11% from the previous year.

Co-Sourcing 130

Co-Sourcing Outsourcing Regulations Efficiency 130

Groove Technology

SEPTEMBER 26, 2024

Understanding financial regulations, security protocols, and payment gateway integrations in fintech is crucial. Portfolio review: Examine past projects and contributions to open-source repositories to gauge real-world experience. Robust Access Controls: Implement strict access controls to source code and sensitive data.

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

Everest Group

APRIL 10, 2024

New sourcing deals requiring providers to support multiple areas have continued to increase, driven by healthcare providers’ long-standing challenges of lower revenue collection, higher denials, and suboptimal patient experience. While multiple drivers beyond labor shortages are pushing providers to outsource, a few factors stand out.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. The US Health Insurers Customer Experience Index Rankings, 2024 2. Unfortunately, this is not a one-off occurrence. References 1.

Healthcare 130

Healthcare Efficiency BPO Insurance 130

Everest Group

FEBRUARY 26, 2024

If the Capital One merger clears antitrust regulations, the combined entity would become the sixth-largest US bank by assets and a leading card issuer and network provider for the US payments market. Merged entities must swiftly adapt their operational models, delivery strategies, and sourcing decisions to excel in the evolving landscape.

Banking 147

Banking Risk Management Risk Management Marketing 147

Premier BPO

NOVEMBER 22, 2024

By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. Recall Index report, 2024 has already seen 2,454 recalls in key sectors such as automotive, consumer goods, and healthcare. According to the U.S.

Outsourcing 100

Outsourcing Management Co-Sourcing Regulations 100

Magellan Solutions

JANUARY 17, 2024

The future of outsourcing in 2024 has been a topic of much concern lately. trillion in 2024. If these problems continue, how will BPO companies maintain their competitive advantage in 2024? Moving into 2024, BPOs are still exploring permanent hybrid work strategies.

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

Paysquare

MARCH 3, 2024

Web of Laws and Regulations The complexity of regulatory requirements is a significant risk factor for non-compliance. In today’s global business environment, organizations have to face many laws, regulations, and standards that are spread through various jurisdictions. TDS stands for Tax Deducted at Source.

Payroll 52

Payroll Regulations Government Insurance 52

IBM Services

FEBRUARY 26, 2024

How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover? MANTA customers who have created complete lineage have been able to trace data-related issues back to the source 90% faster compared to their previous manual approach.

Service 97

Service Regulations Engineering Banking 97

Everest Group

JANUARY 12, 2024

Central banks wield the reins with CBDCs, ensuring strict regulations and government backing. CBDCs and stablecoins Both CBDCs and stablecoins are vying for prominence in the digital asset industry, but their paths diverge on key points. This, however, makes banks wary of stablecoins outshining their controlled offspring.

Banking 162

Banking Insurance Retail Collaborations 162

Mattsen Kumar

OCTOBER 7, 2024

In the UK insurance sector, the quest for providing outstanding CX is not just a pipe dream but a tangible goal for 2024 and beyond. billion) in 2023 and will achieve a CAGR of more than 5% during 2024-2028. Source The Association of British Insurers reported a 34% increase in premiums in the UK from 12 months to the end of 2023.

Insurance 52

Insurance Call Center Analytics Regulations 52

Amzur

JUNE 7, 2023

As we step into 2023-2024, it becomes crucial for CFOs to stay ahead of the curve by embracing emerging trends and understanding the shifting priorities that will shape the financial landscape. Regular workshops and webinars keep the workforce up to date on evolving regulations, best practices, and potential risks.

Finance 52

Finance E-Commerce Analytics Risk Management 52

IBM Services

APRIL 22, 2024

of IBM’s total electricity consumption came from renewable sources, including 74% of the electricity that IBM data centers consumed. In 2023, 28 data centers globally received 100% of their electricity from renewable sources. In our 2023 Impact Report , we reported that 70.6%

Government 95

Government Design Engineering Efficiency 95

IBM Services

APRIL 22, 2024

With 2024 on track to be the hottest year on record , data and AI can be applied to many areas to help supercharge sustainability efforts. For example, the supermarket chain Salling Group to balance their electricity consumption in relation to the supply of renewable power sources in the grid.

Sourcing 83

Sourcing Regulations Government Research 83

Perficient Digital Transformation

MARCH 5, 2024

As the new year has begun, the Digital Marketing team at Perficient has identified a number of areas where they expect a continued focus throughout 2024 within their areas of expertise. In 2024, content that is sincere and authentic will stand out. Partner with creators who specialize in short-form content to reach a wider audience.

Marketing 52

Marketing Out-Tasking Sales Engineering 52

Capgemini

SEPTEMBER 13, 2024

How distributed ledger technology can impact the role of centralized clearing parties George Holt 29 July 2024 Facebook Twitter Linkedin Periodically, transformative technology emerges that instigates profound changes across multiple industries, redefining the way we live our lives and conduct business.

Regulations 52

Regulations Banking Cybersecurity Research 52

IBM Services

APRIL 25, 2024

And, in of 2024, brand awareness means little without trust. ” Shantha Farris, Global Digital Commerce Strategy and Offering Leader at IBM iX The vast amounts of data businesses collect, combined with external data sources, can be used to present cross-selling and upselling opportunities that genuinely appeal to customers.

Retail 88

Retail Sales Sourcing Marketing 88

Amzur

AUGUST 29, 2024

Failure to comply with these regulations can lead to legal penalties, reputational damage, and loss of trust from customers and stakeholders. The latest USA 2024 Annual Regulatory Report from FINRA classified AI as an “emerging risk,” citing concerns about accuracy, privacy, bias, and intellectual property.

Government 105

Government Engineering Collaborations Out-Tasking 105

Perficient Digital Transformation

APRIL 18, 2024

Open banking transforms the way financial data is shared and accessed, allowing third-party data providers and other banks to access financial data in traditional banking systems through application programming interfaces (APIs). Traditionally, banks hoarded financial data, sharing it sparingly on a need-to-know basis.

Banking 52

Banking Regulations Retail Accounting 52

Capgemini

APRIL 12, 2023

In January this year, the European Commission (EC) published a list of high-value datasets that EU Member States must make available free-of-charge by June 2024. highlighted the steps being taken ahead of the Implementation Regulation, and reported a good level of preparedness. The ODM Report 2022 from data.europa.eu

Regulations 52

Regulations Sourcing Out-Tasking Administrative 52

IBM Services

DECEMBER 18, 2023

As we look ahead to 2024, enterprises around the world are undoubtedly evaluating their progress and creating a growth plan for the year to come. Here are five things you need to know about how IBM Cloud is helping clients balance innovation with evolving regulations.

Regulations 67

Regulations Design Research Government 67

Amzur

JANUARY 10, 2024

AI implementation helps in auditing existing data sources to clean data, remove duplicates, resolve missing values, and lay a robust foundation for accurate AI-driven analysis. Example: Managing extensive data sets and diverse formats and ensuring adherence to privacy regulations presents a significant challenge for many businesses.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

IBM Services

DECEMBER 8, 2023

This growth is driven by increasing demand for advanced features in vehicles, stringent vehicle safety regulations, increased investments in research and development, and enhanced navigation and connectivity. Do you plan to attend CES , from 9-12 Jan 2024 in Las Vegas? between 2023 and 2032.

Software 72

Software Cybersecurity Engineering Manufacturing 72

Capgemini

NOVEMBER 4, 2024

Funding in the fast lane: How Gen AI accelerates automotive finance Matt Desmond Nov 4, 2024 Facebook Linkedin Seven ways the latest solutions in AI and machine learning revolutionize how auto dealers approach financing options A customer walks into your car dealership. Customer support. and get a rough estimate.

Finance 52

Finance Insurance Manufacturing Banking 52

IBM Services

FEBRUARY 8, 2024

Some are using software tools to gauge their progress in achieving reductions in carbon emissions to meet ESG goals and adhere with environmental regulations. Such efforts include improving energy efficiency, transitioning to renewable energy sources and making decisions informed by ESG data-monitoring and analysis tools. JSTOR Daily.

Co-Sourcing 100

Co-Sourcing Banking Research Collaborations 100