Zinnov

FEBRUARY 29, 2024

At Davos 2024, a pivotal insight emerged: the business landscape is ripe for collaboration, far beyond what many leaders previously recognized. Strategic Resource Optimization : By leveraging TSPs for specialized skills and external insights, businesses can free up their GCCs to concentrate on core competencies and strategic goals.

Service 64

Service Collaborations Advisory Cybersecurity 64

Everest Group

JANUARY 13, 2025

The Customer Experience Management (CXM) market in 2024 saw a lot of exciting developments, many of which will transform the way we work, think and act as customers. By analyzing patterns and trends from integrated data sources, these twins will predict behaviors, solve problems proactively, and change the dynamics for customer loyalty.

Out-Tasking 52

Out-Tasking Streamline Operations Regulations Automation 52

Everest Group

JANUARY 9, 2025

The Customer Experience Management (CXM) market in 2024 saw a lot of exciting developments, many of which will transform the way we work, think and act as customers. By analyzing patterns and trends from integrated data sources, these twins will predict behaviors, solve problems proactively, and change the dynamics for customer loyalty.

Out-Tasking 52

Out-Tasking Streamline Operations Regulations Automation 52