Everest Group

JANUARY 11, 2024

The funding for business services innovation is showing signs of drying up. In short, my thesis is the euphoria that GBS experienced as the hero of the enterprise is over, and the heady trajectory of more people, more scope, and more change is likely on hold in 2024. So, what does this mean for GBS? Am I too negative?

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Magellan Solutions

MAY 20, 2024

To assist in the making of this important choice, we provide a comprehensive list with a guide to the top 20 best outbound call centers in the Philippines for 2024. These companies are being lauded for their expertise, innovative solutions, and unwavering commitment to excellence. Comprehensive training programs for employees.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52

IBM Services

SEPTEMBER 19, 2023

Here are some ways AI can contribute to transformation in the telco ecosystem: Customer Lifecycle Management and service innovation The job of managing customer relationships is traditionally a reactive one: fielding calls, responding to emails and working out solutions.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Perficient Digital Transformation

FEBRUARY 2, 2023

million in 2024. Buy Now, Pay Later (BNPL) BNPL has been making waves in the payments space for several years now, and for 2023, we expect that it will continue to evolve in its variety and sophistication. In fact, according to research by eMarketer , the number of BNPL US users is forecasted to climb to 88.2 million this year and 94.4

Accounting 110

Accounting Banking Flexibility Retail 110