Everest Group

JULY 1, 2024

Care management platforms have improved healthcare services due to reduced healthcare costs, migration to value-based care models, and increased demand for patient-centered care. LEARN MORE ABOUT Top Service Providers

Management 86

Management Healthcare Sourcing Analytics 86

Everest Group

JANUARY 25, 2024

Application Transformation Services Recognizing the increasing demands of customers and business imperatives for meeting productivity mandates, enterprises are increasingly acknowledging the significance of application transformation.

Service 78

Service Manufacturing Sourcing Engineering 78

IBM Services

FEBRUARY 7, 2024

In 2024, sustainability is taking center stage. And businesses across various sectors are setting rigorous sustainability goals, investing in renewable energy sources and developing innovative solutions to reduce their carbon footprint. Businesses, governments and individuals now see sustainability as a global imperative.

Government 95

Government Software Regulations Sourcing 95

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. LEARN MORE ABOUT Top Service Providers

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Everest Group

NOVEMBER 23, 2023

Live webinar Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC November 23, 2023 | 11 a.m. ACT Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. Who should attend?

Sourcing 64

Sourcing Outsourcing Strategic Sourcing BPO 64

Offshore India Data Entry

MAY 21, 2024

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. AI is being leveraged to automate repetitive tasks, enhance customer service, and provide valuable insights through data analytics.This is having a profound impact on the operational efficiency of BPO companies.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. CDT | 10 a.m. EDT | 3 p.m.

Sourcing 59

Sourcing Service Strategic Sourcing BPO 59

Everest Group

MAY 28, 2024

Adobe Services Enterprises are increasingly adopting an experience-first strategy, prioritizing personalized experiences at scale. IT service providers are strategically aligning with Adobe’s vision and strengthening their partnerships with Adobe through AI-led joint go-to-market strategies to capitalize on this growing market opportunity.

Service 64

Service Marketing Research Design 64

Everest Group

JULY 23, 2024

Live Webinar What’s Next in Financial Services? Driving Transformation Through Sourcing, Technology, and Operations July 23, 2024 | 8 a.m. What are the IT and sourcing implications of the business and operating model transformations that BFSI firms are undertaking? PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8:30 p.m.

Sourcing 64

Sourcing Insurance Service BPO 64

Everest Group

JULY 16, 2024

Private Equity (PE) IT Services PEAK Matrix ® Assessment As the digital landscape continues to evolve, IT services have become indispensable for Private Equity (PE) firms and their portfolio companies to drive value creation and operational excellence.

Service 64

Service Banking Streamline Operations Analytics 64

Everest Group

JANUARY 31, 2024

conference GSA’S SUSTAINABLE SOURCING SYMPOSIUM January 31, 2024 The GSA Symposium 2024 will kick-start your year with all the insights and tools you need to drive more sustainable sourcing throughout 2024.

Sourcing 64

Sourcing Outsourcing Service 64

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 69

Retail E-Commerce Service Sourcing 69

Everest Group

APRIL 3, 2024

Navigating the Platform Odyssey: Software Product Engineering Services In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace.

Engineering 64

Engineering Software Service Impact Sourcing 64

Everest Group

MAY 17, 2024

Sustainability Enablement Technology Services In today’s business environment, sustainability has evolved from a mere buzzword to a vital imperative for enterprises across diverse industries. These technologies encompass various applications, including renewable energy, supply chain optimization, and waste reduction strategies.

Service 64

Service Impact Sourcing Marketing Outsourcing 64

Everest Group

DECEMBER 24, 2024

Google Cloud Services PEAK Matrix Assessment The public cloud market is rapidly growing, driven by enterprises’ heightened focus on digital transformation, scalability, and resilience to thrive in a competitive business environment.

Service 52

Service Sourcing Automation Analytics 52

Everest Group

DECEMBER 29, 2024

Microsoft Azure Services PEAK Matrix Assessment The public cloud market is growing substantially, fueled by enterprises’ increasing demands for digital transformation, innovation, and operational resilience. Enterprises are turning to Azure service providers to assist with smooth cloud migrations and enhance their cloud setups.

Service 52

Service Insurance Marketing Collaborations 52

31 West

DECEMBER 15, 2023

Use Only Verified Resources Students should only use trusted sources for homework and project aid to protect academic information. Writing services are popular for many reasons. When using reputable homework services, people can protect their personal and educational data.

Cybersecurity 130

Cybersecurity Engineering Software Accounting 130

Everest Group

APRIL 2, 2024

Application Transformation Services – Europe As customers’ needs evolve and businesses strive for greater efficiency, the importance of application transformation has substantially increased for enterprises. Furthermore, there is a persistent emphasis on sustainability, compliance, and regulatory adherence.

Service 64

Service Manufacturing Engineering Marketing 64

Everest Group

JULY 1, 2024

Healthcare Industry Cloud Services PEAK Matrix® Assessment The healthcare industry is significantly investing in cloud services to implement use cases in health data analytics, value-based care, population health, and interoperability. The research will enable enterprises to select the best-fit provider for their sourcing needs.

Healthcare 59

Healthcare Service Insurance Analytics 59

Everest Group

MARCH 5, 2024

live webinar Engineering Services in 2024: The Market Outlook and Commercial Trends March 5, 2024 | 9 A.M. IST While the professional services market experienced a slowdown last year, engineering services emerged as a standout performer among other segments. How did the engineering services market perform in 2023?

Engineering 59

Engineering Marketing Service Advisory 59

Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. IST As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. How did the global services industry perform in 2023? CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m.

Service 59

Service Sourcing Outsourcing Marketing 59

Everest Group

JANUARY 19, 2024

Life Sciences Digital Services Specialists As life sciences enterprises adapt to the post-pandemic market, global macroeconomic uncertainties and geopolitical disruptions are compelling biopharmaceutical and medical devices enterprises to rethink their future growth strategy.

Service 59

Service Sourcing Marketing Healthcare 59

Everest Group

APRIL 16, 2024

Mainframe Services Mainframe services remain a cornerstone of enterprise IT infrastructure due to their unparalleled capacity to handle massive processing requirements. LEARN MORE ABOUT Top Service Providers In response, providers are evolving their offerings to meet these demands and provide value-added solutions.

Service 52

Service Insurance Sourcing Research 52

Everest Group

FEBRUARY 15, 2024

Live Webinar Key Issues in EMEA: Addressing 2024’s Challenges and Emerging Sourcing Trends February 15, 2024 | 10 AM GMT | 11 AM CET | 12 PM EET | 3:30 PM IST In an era characterized by continual change, evolving market dynamics, and an unwavering demand for progress, enterprises must embrace innovation while effectively managing change.

Sourcing 52

Sourcing Marketing Service Management 52

Everest Group

MARCH 18, 2024

Marketing Services Advances in technology such as generative AI and Web3, coupled with changing consumer preferences and dynamic macroeconomic conditions, have transformed the marketing landscape. LEARN MORE ABOUT Top Service Providers

Marketing 59

Marketing Service Insurance Finance 59

Intelligent Sourcing

JUNE 28, 2024

For more information visit www.ecccsa.com The award-winning European Contact Centre & Customer Service Awards (ECCCSAs) is the longest running and largest awards programme in the European customer contact industry.

Customer Service 52

Customer Service Service Sourcing 52

Perficient Digital Transformation

OCTOBER 25, 2024

Forrester’s 2024 report recognizes 42 notable providers– and we’re proud to announce that Perficient is among them. According to the report, “Cloud leaders and sourcing professionals implement application modernization and multicloud managed services to: Deliver superior customer experiences.

Managed Services 64

Managed Services Management Service Reduced Costs 64

Everest Group

AUGUST 7, 2024

Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment The Life and Annuity (L&A) insurance industry is rapidly transforming, driven by technology advances and evolving customer expectations. Further, they are integrating AI and gen AI solutions in their core offerings.

Insurance 59

Insurance Service Marketing Collaborations 59

Everest Group

APRIL 15, 2024

Enterprise Immersive Experience Services As the immersive experience landscape evolves from its initial stages to a fully realized state, it promises to transform both consumer and enterprise digital experiences. indicating a promising future for immersive experience services across industries.

Service 59

Service Manufacturing Retail Insurance 59

Everest Group

DECEMBER 10, 2024

Live Webinar Mapping the Next: Key Priorities for 2025 December 10, 2024 | 9:00 a.m. Our experts will also discuss critical global services decisions, including build vs. buy strategies, in-house vs. outsourcing, onshore vs. offshore operations, and the balance between long-term and short-term contracts. CST | 10:00 a.m.

Shared Services 96

Shared Services Offshoring Outsourcing Sourcing 96

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Firms are streamlining operations by automating processes, integrating new technologies, and outsourcing non-core activities such as IT management and back-office functions.

Marketing 52

Marketing Service Cybersecurity Banking 52

Everest Group

NOVEMBER 5, 2024

Semiconductor Engineering Services PEAK Matrix® Assessment The increasing adoption of AI, internet of things, and 5G is significantly driving Engineering Research and Development (ER&D) investments in the semiconductor industry.

Engineering 52

Engineering Service Nearshoring Manufacturing 52

Everest Group

OCTOBER 19, 2024

Cybersecurity Services PEAK Matrix® Assessment – Europe Due to the region’s diverse cultural, linguistic, and regulatory landscape, European enterprises face unique cybersecurity demands, requiring customized solutions from providers. LEARN MORE ABOUT Top Service Providers Learn More What is the PEAK Matrix®?

Cybersecurity 52

Cybersecurity Service Insurance Regulations 52

Intelligent Sourcing

MARCH 12, 2024

Ryan Strategic Advisory is pleased to release Profiles in Emerging Outsourcer Success: 2024, the latest research identifying the most disruptive up-and-coming customer experience outsourcing providers to watch in 2024.

Outsourcing 59

Outsourcing Advisory BPO Research 59

Everest Group

MAY 8, 2024

Data Observability Technology Provider PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 20 providers featured on the Data Observability Technology Provider PEAK Matrix® 2024. LEARN MORE ABOUT Top Service Providers

Research 64

Research Marketing Sourcing Service 64

The Hackett Group

SEPTEMBER 24, 2024

Are Recognized for Their Cutting-Edge Digital Transformation Achievements Miami, FL – September 24, 2024 – The Hackett Group, Inc. Generative AI (Gen AI) is quickly moving from the proof-of-concept stage to the adoption stage, evidenced by its use by numerous 2024 Digital Award winners.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

Everest Group

SEPTEMBER 11, 2024

Lending Services Operations PEAK Matrix® Assessment The lending services operations market has experienced significant turmoil in recent years due to high interest rates and other macroeconomic factors, leading to reduced consumer activity.

Service 52

Service Banking Human Resources Sourcing 52