Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. IST As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. How did the global services industry perform in 2023? CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m.

Service 147

Service Sourcing Outsourcing Marketing 147

Everest Group

SEPTEMBER 19, 2024

Global In-house Center (GIC) Setup Capabilities in India - Provider PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report As enterprises navigate the market to identify the ideal partner for their GIC setup needs, they encounter options ranging from major global providers to specialized local firms.

Insurance 130

Insurance Automation Marketing Accounting 130

Everest Group

JANUARY 11, 2024

In short, my thesis is the euphoria that GBS experienced as the hero of the enterprise is over, and the heady trajectory of more people, more scope, and more change is likely on hold in 2024. In 2024, we will still see stellar blow ups of organizations we thought were bulletproof, as well as new or returning entrants on the GBS bandwagon.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Everest Group

JULY 8, 2024

DALLAS, July 8, 2024 — Everest Group today released the 2024 editions of the Top GBS Employers and Top Employers for Tech Talent reports. It inspires us to continue pushing boundaries and nurturing a culture of excellence and inclusivity,” says Vijayata Nath, CGSA Leader, Cummins Global Services & Analytics, Cummins India. “I

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

FEBRUARY 23, 2024

Discover the reasons for the optimistic yet cautious outlook of GBS organizations for 2024, foreseeing positive business growth.

Marketing 130

Marketing Global Business Services Shared Services Sourcing 130

Everest Group

FEBRUARY 23, 2024

Learn how GBS organizations anticipate a 2024 headcount increase, aligning with enterprise expectations and consider the geographical factors involved.

Marketing 130

Marketing Global Business Services Shared Services Sourcing 130

Everest Group

SEPTEMBER 24, 2024

Live Webinar GLOBAL SERVICES MARKET UPDATE: LEVERAGING PROVIDERS FOR GIC SUCCESS September 24, 2024 | 9 a.m. Join Everest Group experts Vipin Alexander, Udit Anand, Ravneet Kaur, and Akshay Mathur for an insightful session exploring key developments in the global sourcing industry during the first half of 2024. CDT | 10 a.m.

Marketing 130

Marketing Service Shared Services Sourcing 130

Everest Group

NOVEMBER 28, 2023

Join this webinar to hear our GBS expert analysts discuss key insights into the latest GBS developments, emerging themes, challenges and opportunities, and success-driving initiatives for 2024. What are the opportunities for GBS organizations in 2024? What questions will the webinar answer for the participants? What’s driving growth?

Global Business Services 147

Global Business Services Shared Services BPO Sourcing 147

Everest Group

JANUARY 24, 2024

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience.

Advisory 182

Advisory Research Shared Services Sourcing 182

Everest Group

JULY 30, 2024

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground. .”

Service 130

Service Offshoring Global Business Services Research 130

Premier BPO

JUNE 7, 2024

2023 Global Shared Services and Outsourcing Survey 2. 2024 Global Talent Shortage Contact Us The post One of the Best Strategic Business Decisions: Outsourcing appeared first on Premier BPO. Are you ready to unlock the power of exceptional customer experiences through the power of Strategic Outsourcing? References 1.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

MAY 30, 2024

DALLAS, May 30, 2024 — When business executives take the time to attend a global conference, two objectives outweigh all the rest: they want to learn from real case studies and network with peers. ‘Everest Group Engage’ will be held September 30 – October 2 at the Renaissance Dallas Hotel.

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

OCTOBER 20, 2023

Participate in the Key Issues Survey 2024 to better understand the current thinking of industry leaders across the globe. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

AUGUST 13, 2024

In this report, we assess providers’ capabilities in Poland across three parameters.

Marketing 100

Marketing Service Shared Services Global Business Services 100

Everest Group

MAY 3, 2024

Conference ABSL DACH's 10th Member Meeting: AI & Gen AI in GBS June 24-25, 2024 Catch Everest Group Partner, Rohitashwa Aggarwal, at ABSL DACH’s 10th Member Meeting in Hamburg, Germany. Rohitashwa will join an exciting line up of speakers to present his insights on AI and generative AI in GBS.

Global Business Services 130

Global Business Services Shared Services Service 130

Everest Group

AUGUST 13, 2024

In this report, we assess providers’ capabilities in Poland across three parameters.

Marketing 100

Marketing Service Shared Services Global Business Services 100

Everest Group

JUNE 18, 2024

Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as (CMO). The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

JUNE 12, 2024

LINKEDIN LIVE Conversations with leaders | a linkedin live series | edisode 10 June 12, 2024 | 8:30 a.m. IST The Global Business Services (GBS) model can be effective in revolutionizing enterprises, but there is often a disconnect that leads to unsustainable implementation. CDT | 9:30 a.m. EDT | 2:30 p.m. BST | 7:00 p.m.

Global Business Services 130

Global Business Services Service Shared Services 130

Everest Group

JULY 9, 2024

Live Webinar Evaluating Brand Perception Data to Improve EVP and Talent Attraction July 9, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST A distinctive employee value proposition (EVP) is proving to be the deciding factor in GBS and tech employers’ differentiation, particularly in a market with slowing talent demand.

Marketing 130

Marketing Service Global Business Services Shared Services 130

Everest Group

SEPTEMBER 30, 2024

Enterprises must carefully assess their options and choose partners that align with their strategic goals.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

SourceFit

JUNE 20, 2013

George Mulligan, Emerson Manila Shared Services general manager, said in a news briefing held recently that Emerson, one of the biggest companies in the United States, “is making a significant investment”? 3,225 of those employees are in the shared services industry. Reference: – [link].

BPO 40

BPO Human Resources Business Process Outsourcing Shared Services 40

Zinnov

SEPTEMBER 18, 2024

Meanwhile, Lowe’s GCC in Bengaluru houses over 4,200 employees 1 , delivering value-driven services across Technology, Business Services, and Shared Services for their global home improvement business. 1 Retail GCC Destination?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

Zinnov

SEPTEMBER 17, 2024

It’s noteworthy that 53% of GBS leaders prioritize productivity improvement as their primary goal for 2024, reflecting its strategic importance in uncertain economic times. These interconnected issues form the core of organizational productivity. Yet, this journey doesn’t happen in a vacuum.

Global Business Services 52

Global Business Services Government Research Collaborations 52

Zinnov

JUNE 24, 2024

Mexico hosts many global companies’ ER&D and IT centers, while Costa Rica is known for its global Shared Services Centers. Colombia and Argentina, on the other hand, have established themselves as hubs for Customer Service and Data Centers, respectively.

Engineering 52

Engineering Nearshoring Shared Services Software 52

Everest Group

JULY 24, 2024

This conference from September 30 – October 2 is designed to be a concentrated, high-impact course with hands-on, outcome-rich engagement between you, our experts, and the key ecosystem influencers who can ensure your success.

Impact Sourcing 130

Impact Sourcing Pharmaceuticals Research Sourcing 130

The Hackett Group

FEBRUARY 29, 2024

In 2024, developing effective leaders remains the top priority for HR, marking its second consecutive year in the top spot, according to The Hackett Group ®. The need to create and maintain a high-performing organizational culture climbed three spots in 2024 to become priority No.

Advisory 59

Advisory Human Resources Research Efficiency 59

Chazey Partners

OCTOBER 6, 2020

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Everest Group

NOVEMBER 7, 2024

iNVITE oNLY The Evolving Role of Life Sciences GCCs in Enabling Technological Transformation November 8, 2024 | 8:00 a.m. Session Details: Date: Friday, November 8, 2024 Venue: Sheraton Grand Bengaluru Whitefield Hotel & Convention Centre Prestige Shantiniketan Hoodi, Whitefield Bengaluru Time: 8:00 a.m. to 11:00 a.m.

Shared Services 130

Shared Services Service 130

Everest Group

DECEMBER 3, 2024

Live Webinar Outsourcing Services Cost and Pricing: The Trends to Know to Focus on the Win December 3, 2024 | 7:30 a.m. IST As the global services landscape continues to evolve, 2024 has brought unique challenges. How has the cost of delivering IT and BPO services and pricing changed in 2024? PST | 9.30

Outsourcing 130

Outsourcing BPO Service Services Contracting 130

Everest Group

DECEMBER 2, 2024

INVITE ONLY From Concept to Value: Strengthening GCCs Through Innovation December 2, 2024 | 9:00 am – 12:00 pm IST Facilitated by Everest Group This in-person roundtable will focus on how GCCs are strengthening their value proposition by fostering an innovation-driven mindset to drive impact and growth for enterprises. 

Service 130

Service Global Business Services Shared Services 130

Capgemini

NOVEMBER 18, 2024

Navigating Transformation: Key priorities for Insurance CFOs in an evolving sector Amit Bhaskar Nov 07, 2024 With rising customer awareness of risks and pricing, insurers are prioritizing engaging experiences with differentiated products, and need CFOs to become more open, accurate, responsive, transparent, and efficient.

Insurance 52

Insurance Finance Analytics Risk Management 52

Capgemini

FEBRUARY 7, 2024

Integrated supply chain management drives superior business outcomes Jörg Junghanns Feb 7, 2024 Facebook Twitter Linkedin When experts in logistics operations and supply chain planning come together in partnership, they can deliver business outcomes that might otherwise be unattainable. First Name * First Name is not valid.

Supply Chain Management 52

Supply Chain Management Management Co-Sourcing Order Management 52

Capgemini

JANUARY 30, 2025

He employs innovation and strategic thinking to empower supply chain growth, utilizing Capgeminis Digital Services for planning, order management, procurement, and automation. With a global background, he excels in digital strategy, shared services, process design, and project management. First Name * First Name is not valid.

Manufacturing 52

Manufacturing Supply Chain Management Collaborations Out-Tasking 52

Planergy Software

MARCH 20, 2025

According to the 2024 National School Trust Survey , 83% of respondents plan to make the main focus of the next academic year balancing budgets. Centralizing administrative services across schools within the trust is an excellent way to cut costs. Utilizing shared services like HR, finance, and IT can improve efficiency.

Co-Sourcing 52

Co-Sourcing Reduced Overhead Finance Right-Sizing 52