Everest Group

AUGUST 13, 2024

AWS Services Specialists PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 14 AWS service providers featured in the AWS Services Specialists PEAK Matrix® Assessment 2024 and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.

Service 83

Service Analytics Marketing Sourcing 83

Everest Group

FEBRUARY 15, 2024

Live Webinar Key Issues in EMEA: Addressing 2024’s Challenges and Emerging Sourcing Trends February 15, 2024 | 10 AM GMT | 11 AM CET | 12 PM EET | 3:30 PM IST In an era characterized by continual change, evolving market dynamics, and an unwavering demand for progress, enterprises must embrace innovation while effectively managing change.

Sourcing 52

Sourcing Marketing Service Management 52

31 West

MAY 4, 2024

To help you choose the best, we’ve rounded up the top CRM solutions dominating the IT world in 2024. HubSpot Academy is a good source of information for those struggling with the setup part. These were our 10 top picks for 2024. The post Top 10 Best CRM Software In 2024 appeared first on 31West:

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Everest Group

AUGUST 13, 2024

They face unique challenges that differ from those of larger counterparts, necessitating sourcing needs such as client intimacy, agility, and cost-effective innovations to remain competitive. This approach delivers operational and cost efficiency, helping mid-market enterprises thrive in an increasingly digital landscape.

Marketing 96

Marketing Service Sourcing Research 96

Perficient Digital Transformation

MAY 28, 2024

On Sunday, May 19th, 2024, 21 individuals consisting of Perficient employees and their family members, participated in the 2024 Michigan Kidney Walk at the Detroit Zoo. Making a Difference Kidney Walks are a vital source of support as we provide real-time assistance for those in need.

Healthcare 98

Healthcare Research Sourcing Service 98

Everest Group

JANUARY 31, 2024

conference GSA’S SUSTAINABLE SOURCING SYMPOSIUM January 31, 2024 The GSA Symposium 2024 will kick-start your year with all the insights and tools you need to drive more sustainable sourcing throughout 2024.

Sourcing 64

Sourcing Outsourcing Service 64

Everest Group

OCTOBER 21, 2024

Digital Workplace Services PEAK Matrix® Assessment 2024: Mid-market Enterprises What is in this PEAK Matrix® Report In this report, we assess 21 digital workplace service providers featured on the Digital Workplace Services PEAK Matrix® Mid-market Enterprises and highlight each provider’s strengths and limitations.

Marketing 52

Marketing Service Sourcing Healthcare 52

Intelligent Sourcing

AUGUST 28, 2024

Ryan Strategic Advisory is pleased to release its latest thought-leadership report, The American Nearshore: 2024. This report is an annual sounding of where the outsourced contact center sector sits within […] The post Latest Research – The American Nearshore: 2024 appeared first on Intelligent Sourcing.

Nearshoring 52

Nearshoring Research Advisory BPO 52

Intelligent Sourcing

JULY 10, 2024

Ryan Strategic Advisory has released Europe and the Nearshore: 2024, its annual report that outlines the most important BPO trends related to Central & Eastern Europe, North Africa and Central Sub-Saharan Africa.

Nearshoring 59

Nearshoring Research Advisory BPO 59

Groove Technology

NOVEMBER 24, 2023

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. This trend is expected to continue in 2024, as more businesses realize the benefits of outsourcing their IT operations to managed service providers.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. This trend is expected to continue in 2024, as more businesses realize the benefits of outsourcing their IT operations to managed service providers.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. This trend is expected to continue in 2024, as more businesses realize the benefits of outsourcing their IT operations to managed service providers.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Sourcing 59

Sourcing Service Strategic Sourcing BPO 59

The Hackett Group

SEPTEMBER 24, 2024

Are Recognized for Their Cutting-Edge Digital Transformation Achievements Miami, FL – September 24, 2024 – The Hackett Group, Inc. Generative AI (Gen AI) is quickly moving from the proof-of-concept stage to the adoption stage, evidenced by its use by numerous 2024 Digital Award winners.

Robotics Process Automation 69

Robotics Process Automation Automation Sourcing Advisory 69

Everest Group

OCTOBER 20, 2024

Cybersecurity Services Specialists PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we comprehensively analyze 12 cybersecurity services providers as featured on the Cybersecurity Services Specialists PEAK Matrix® Assessment 2024.

Cybersecurity 52

Cybersecurity Service Regulations Government 52

Everest Group

OCTOBER 19, 2024

Cybersecurity Services PEAK Matrix® Assessment 2024 - Europe What is in this PEAK Matrix® Report In this research, we assess 28 European cybersecurity providers, featured on the Cybersecurity Services PEAK Matrix® Assessment 2024. Learn More Blog Salesforce and IQVIA’s Partnership – A Match Made in Heaven?

Cybersecurity 52

Cybersecurity Service Insurance Regulations 52

Intelligent Sourcing

FEBRUARY 12, 2024

Equally, there has been a […] The post Location, Location, Location – 2024 and beyond appeared first on Intelligent Sourcing. Over the years, many would have had it believed that business process delivery from locales near and afar would succumb to the advancements in automation and artificial intelligence.

Offshoring 78

Offshoring Sourcing Automation 78

Eclaro

SEPTEMBER 8, 2024

And in every case, sources of motivation are all around us—you just need to know where to look. Every day is game day, whether you’re a business owner, a member of a great corporate team or a job seeker looking to make that roster.

Jobbing 80

Jobbing Sourcing 80

Intelligent Sourcing

MARCH 12, 2024

Ryan Strategic Advisory is pleased to release Profiles in Emerging Outsourcer Success: 2024, the latest research identifying the most disruptive up-and-coming customer experience outsourcing providers to watch in 2024.

Outsourcing 59

Outsourcing Advisory BPO Research 59

Everest Group

JULY 23, 2024

Driving Transformation Through Sourcing, Technology, and Operations July 23, 2024 | 8 a.m. To navigate these complexities, BFSI organizations need critical market intelligence, peer best practices, and strategic frameworks for informed sourcing, technology, and operational decisions. PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m.

Sourcing 64

Sourcing Insurance Service BPO 64

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we analyze 27 capital markets IT service providers featured on Everest Group’s proprietary PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants.

Marketing 52

Marketing Service Banking Cybersecurity 52

Everest Group

APRIL 11, 2024

Live webinar AI-driven Sourcing: Discover the Best-in-Class Features in Autonomous Sourcing Tools April 11, 2024 | 9 a.m. IST Sourcing organizations are increasingly trying to make their processes more efficient through digital adoption. What does the autonomous sourcing technology landscape look like? EDT | 3 p.m.

Sourcing 52

Sourcing Outsourcing Automation Efficiency 52

Everest Group

OCTOBER 21, 2024

Loyalty Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we analyze 14 loyalty service providers’ capabilities and position them on the Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants.

Service 52

Service Marketing Design Sales 52

Everest Group

OCTOBER 28, 2024

The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other. Providers with inventive solutions, accelerators, and strong advisory capabilities can efficiently guide these enterprises through their QE transformation journey.

Engineering 52

Engineering Marketing Service Advisory 52

Everest Group

JULY 24, 2024

This conference from September 30 – October 2 is designed to be a concentrated, high-impact course with hands-on, outcome-rich engagement between you, our experts, and the key ecosystem influencers who can ensure your success.

Impact Sourcing 52

Impact Sourcing Pharmaceuticals Research Sourcing 52

IBM Services

FEBRUARY 7, 2024

In 2024, sustainability is taking center stage. And businesses across various sectors are setting rigorous sustainability goals, investing in renewable energy sources and developing innovative solutions to reduce their carbon footprint. Businesses, governments and individuals now see sustainability as a global imperative.

Government 95

Government Software Regulations Sourcing 95

Intelligent Sourcing

JANUARY 9, 2024

Entering the New Year, prognostications for CX in 2024 are coming fast and furious, with no shortage of audacious predictions from thought leaders the world over. Realistic expectations around Generative […] The post Top CX Predictions for 2024 appeared first on Intelligent Sourcing.

Advisory 59

Advisory Sourcing 59

Everest Group

OCTOBER 17, 2024

Loyalty Solutions PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report The synergy between loyalty platforms and MarTech not only enhances the overall customer experience, but also provides enterprises with powerful insights into consumer preferences and behaviors.

Healthcare 52

Healthcare Marketing Managed Services Service 52

Everest Group

SEPTEMBER 11, 2024

Lending Services Operations PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we examine the lending services operations market and its provider landscape. Investments in digital lending solutions and tools are helping streamline the end-to-end lending life cycle and improve the overall customer experience.

Service 52

Service Banking Human Resources Sourcing 52

Perficient Digital Transformation

NOVEMBER 3, 2024

Welcome to my recap of Sitecore Symposium 2024! Experience Awards The morning continued with the announcement of the Experience Award winners for 2024. Sitecore Search at Scale This project included 6 sources, 7000 PDFs, and 44 languages! Day 2 at Symposium offered incredible insights and valuable information.

Out-Tasking 52

Out-Tasking Healthcare Sourcing Management 52

Perficient Digital Transformation

OCTOBER 25, 2024

Forrester’s 2024 report recognizes 42 notable providers– and we’re proud to announce that Perficient is among them. According to the report, “Cloud leaders and sourcing professionals implement application modernization and multicloud managed services to: Deliver superior customer experiences.

Managed Services 64

Managed Services Management Service Reduced Costs 64

Perficient Digital Transformation

SEPTEMBER 4, 2024

In June 2024, Oracle announced fiscal 2024 Q4 and full year financial results revealing the market demand for Oracle Cloud Applications remains strong with Oracle Q4 Cloud Application (SaaS) revenue up 10% and Q4 Fusion Cloud ERP (SaaS) revenue up 14%.

Supply Chain Management 52

Supply Chain Management Service Strategic Sourcing Manufacturing 52

Intelligent Sourcing

JUNE 28, 2024

The programme recognises organisations across Europe that are leading the way in delivering exceptional service to […] The post European Contact Centre & Customer Service Awards (ECCCSAs) 2024 appeared first on Intelligent Sourcing.

Customer Service 52

Customer Service Service Sourcing 52

Everest Group

MAY 23, 2024

VMSs are developing capabilities to support all contingent talent categories, manage compliance, handle invoicing and payments, provide reporting and analytics, create talent pools, and source providers and candidates.

Management 52

Management Sourcing Analytics Insurance 52

IBM Services

APRIL 29, 2024

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management.

Management 67

Management Co-Sourcing Engineering Collaborations 67

Everest Group

JULY 16, 2024

Private Equity (PE) IT Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we analyze 17 private equity service providers featured in the Everest Group’s Private Equity (PE) Services PEAK Matrix® Assessment 2024.

Service 64

Service Banking Streamline Operations Analytics 64

Everest Group

SEPTEMBER 18, 2024

Cybersecurity Services PEAK Matrix® Assessment 2024 – North America What is in this PEAK Matrix® Report In this research, we assess 30 North American cybersecurity providers, featured on the Cybersecurity Services PEAK Matrix® Assessment 2024.

Cybersecurity 52

Cybersecurity Service Research Marketing 52