Everest Group

MAY 16, 2022

The demand for digital services such as automation, blockchain, cybersecurity and Internet of Things (IoT) experienced an increase in offshore GBS centers, driven by cloud-based contracts as businesses continue to migrate toward cloud infrastructure. “Rest of Europe” (excludes U.K.) Everest Group’s Market Vista Report. About Everest Group.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

Everest Group

JANUARY 18, 2024

Our research clearly documents that most organizations are in what we call ‘Wave 1’ or the pilot phase of gen AI adoption; however, in 2024 and 2025 we fully expect more organizations to advance to the ‘Wave 2’ phase of production-grade deployments. is a WBENC-certified woman-owned business.

Research 162

Research Government Retail Healthcare 162

The Hackett Group

FEBRUARY 25, 2025

New research from The Hackett Group shows that while 2024 was still largely experimental, more and more companies are now using generative artificial intelligence (Gen AI) for automation and knowledge management.

Research 52

Research Sourcing Automation Management 52

Everest Group

AUGUST 29, 2023

Respond – High: There is rapid adoption of extended detection and response (XDR) tools in the market, and service providers too are now focusing on automated incident response to cut down on the standard metric of Mean Time to Resolution (MTTR). This drives maximized operational and financial performance and transformative experiences.

Cybersecurity 130

Cybersecurity Research Marketing Information Technology 130

NoonDalton

DECEMBER 2, 2024

The landscape of Human Resource Outsourcing (HRO) is transforming rapidly as businesses prepare for the challenges and opportunities of 2025. From leveraging advanced technology to promoting inclusivity and sustainability, the trends shaping HRO in 2025 are focused on enabling businesses to thrive in an ever-changing environment.

Management 52

Management Robotics Process Automation Human Resources Analytics 52

Everest Group

APRIL 17, 2023

Three optimization approaches To help bring about cost optimization for enterprises, GBS leaders are adopting the following three key approaches to drive critical transformation: Increasing talent model resiliency by improving and optimizing the locations mix to expand access to skilled talent – especially for niche skills – and build a solid presence (..)

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Mattsen Kumar

AUGUST 6, 2024

8 Amazing Workforce Management Trends You Must Know Source: The Business Blocks The statistics clearly show a significant boost in the usage and growth of WFM software solutions. Source ) Around 65% of workers want to work remotely full-time as they feel they work more productively at home, while 31% prefer a hybrid schedule.

Management 98

Management Sourcing Software Labor Costs 98

Groove Technology

OCTOBER 1, 2024

According to Gartner, by 2025, over 95% of new digital workloads will be deployed on cloud-native platforms. A study by Sourceforge found that 78% of businesses run on open-source software. Strategies like early testing, code reusability, and leveraging open-source technologies can reduce costs and improve quality.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Automation Anywhere

SEPTEMBER 9, 2021

Intelligent automation has the potential to help telecommunications companies make their operation more efficient and responsive to customer needs. Field service is one of the operational areas that can benefit the most from automation. Field service is one of the operational areas that can benefit the most from automation.

Service 97

Service Robotics Process Automation Out-Tasking Jobbing 97

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. Robotic Process Automation (RPA) is no exception to this transformation.

Robotics Process Automation 98

Robotics Process Automation Automation Flexibility Regulations 98

Planergy Software

MARCH 24, 2025

Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Accounts Payable (AP) automation is one of the best ways to do this. What's PLANERGY?

Finance 52

Finance Shared Services Collaborations Automation 52

Perficient Digital Transformation

JANUARY 24, 2025

Through automated prior authorization, GenAI systems can predict authorization requirements and generate supporting documentation, reducing administrative burden and expediting the approval process. GenAI can streamline these processes, driving efficiency and maximizing reimbursement. References Francis, N. Jones, S., & Smith, D.

Healthcare 52

Healthcare Supply Chain Management Resource Optimizing Research 52

Amzur

JANUARY 30, 2025

Every process in the retail supply chain, from demand planning, sourcing materials, and coordinating with suppliers to tracking inventory and delivering products, must be managed effectively for optimal supply chain performance. Full-scale automation demands hefty investments in technology , infrastructure , and training.

Retail 59

Retail Automation Supply Chain Management Inventory Management 59

31 West

JANUARY 31, 2023

By 2025, these numbers are estimated to grow to 181 zettabytes. Understanding Data Discovery Data discovery is the collection and analysis of data from different sources. This way, you can collect a large quantity of data from relevant sources, combine and integrate it. The total volume of data was calculated at 64.2

Risk Management 130

Risk Management Risk Management Sourcing Regulations 130

Paysquare

NOVEMBER 21, 2024

Automated accounting provides a future solution in the utilization of technology to run financial operations with accuracy, availing resources and contributing to productivity in general. A Deloitte Report on Financial Automation reveals that businesses waste 30% of their time in manual financial processes.

Accounting 52

Accounting Automation Finance Data Entry 52

Planergy Software

MARCH 24, 2025

Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. The software helps with: Financial Management The software uses detailed tracking and automated processes to ensure that every dollar received and spent is accounted for accurately. What's PLANERGY? Real-time budgeting tools.

Accounting 52

Accounting Software Payroll Administrative 52

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. How to capture early payment discounts and avoid late payment penalties.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

IBM Services

DECEMBER 6, 2023

As the adoption of AI and other technologies continues to expand, it will transform how we perform work with the potential to disrupt 83 million jobs globally and create 69 million new roles by 2025, according to the World Economic Forum. This will impact employees at all levels.

Right-Sizing 100

Right-Sizing Automation Jobbing Flexibility 100

Amzur

JUNE 25, 2024

Gartner predicts a staggering rise in low-code adoption, with over 70% of new enterprise applications leveraging this technology by 2025. Additionally, AI analyzes data structures, enabling intelligent data mapping, which simplifies integrating diverse data sources into your applications.

Healthcare 103

Healthcare Regulations Insurance Sourcing 103

31 West

SEPTEMBER 15, 2022

Cloud, Automation, and Outsourcing. Automating repetitive tasks using RPA. Future trends will heavily rely on automation to promote process efficiency and minimize human time spent on administrative duties. AI is being used more and more to automate repetitive jobs and develop ground-breaking new goods and services.

Managed Services 130

Managed Services Management Service Administrative 130

Designveloper

NOVEMBER 3, 2021

Beyond that, the language is widely used for automation, system administration, scientific domains and more. . Modern C++ is deemed as a compiled language that converts source codes to machine codes via compilers (e.g. Thereby, 60% of the world’s data is contributed by enterprises by 2025. XCode or Microsoft Visual Studio).

Software 98

Software Engineering Analytics Research 98

Everest Group

FEBRUARY 1, 2022

Going forward, long-term tailwinds such as the growth of the Shenzhen Special Economic Zone (SEZ), government initiatives focusing on Made in China 2025 policies, growth of e-commerce, increased technology adoption, and high export demand for technology developed in China will largely drive growth in the technology services industry.

Service 130

Service Cybersecurity E-Commerce Nearshoring 130

Amzur

JANUARY 5, 2022

By 2025, there will likely be more than 27 billion IoT connections. Rather than transmitting all data gathered from devices, edge computing technology avoids last-mile latency problems by allowing you to process data locally at the source. Brings computation closer to the network edge where the data is gathered at the source.

Right-Sizing 97

Right-Sizing Sourcing Analytics Software 97

IBM Services

APRIL 10, 2024

IDC estimates that 750 million cloud native will be built by 2025. It is imperative that you save costs in everything: automation will help drive faster feature go-lives, faster feedback loops, less waiting and coordination times, high quality test frameworks, resilient platforms, easy and fast upgrades, zero downtimes among others.

Software 94

Software Efficiency Flexibility Reduced Costs 94

Amzur

FEBRUARY 8, 2023

Automation and data analytics: Responding to marketing situations and tracking performance through data has become a priority for business leaders to make timely decisions to ensure quick adaptability to market needs and automate mundane operations by incorporating technologies like Robotic Process Automation (RPA), AI, and ML.

Robotics Process Automation 69

Robotics Process Automation Automation Healthcare Manufacturing 69

IBM Services

OCTOBER 20, 2023

.” When observing its potential impact within industry, McKinsey Global Institute estimates that in just the manufacturing sector, emerging technologies that use AI will by 2025 add as much as USD 3.7 AutoML tools: Automated machine learning, or autoML, supports faster model creation with low-code and no-code functionality.

Government 76

Government Manufacturing Banking Inventory Management 76

IBM Services

OCTOBER 4, 2023

A report from Gartner ® predicted that by 2025, more than 50% of enterprises will use GraphQL in production, up from less than 10% in 2021. GraphQL is often implemented as a gateway or middleware for different data sources, which means that the API performance and security depend on these downstream sources.

Sourcing 82

Sourcing Flexibility Management Software 82

IBM Services

FEBRUARY 6, 2024

A CMP creates a single pane of glass (SPOG) that provides enterprise-wide visibility into multiple sources of information and data. Automation Automation tools are a significant feature of cloud-based infrastructure. Automation Automation tools are a significant feature of cloud-based infrastructure.

Software 106

Software E-Commerce Flexibility Automation 106

Mattsen Kumar

AUGUST 6, 2024

8 Amazing Workforce Management Trends You Must Know Source: The Business Blocks The statistics clearly show a significant boost in the usage and growth of WFM software solutions. Source ) Around 65% of workers want to work remotely full-time as they feel they work more productively at home, while 31% prefer a hybrid schedule.

Management 52

Management Sourcing Software Labor Costs 52

Mattsen Kumar

AUGUST 6, 2024

8 Amazing Workforce Management Trends You Must Know Source: The Business Blocks The statistics clearly show a significant boost in the usage and growth of WFM software solutions. Source ) Around 65% of workers want to work remotely full-time as they feel they work more productively at home, while 31% prefer a hybrid schedule.

Management 52

Management Sourcing Software Labor Costs 52

IBM Services

MARCH 8, 2024

Smart factories 5G, along with AI and ML, is poised to help factories become not only smarter but more automated, efficient and resilient. Better employee experiences 5G paired with new technological capabilities won’t just result in the automation of employee tasks, it will dramatically improve them and the overall employee experience.

Out-Tasking 104

Out-Tasking Healthcare Design Automation 104

The Scalers

AUGUST 9, 2023

These encouraging statistics, sourced from recent Statista reports , show the state of the travel industry and its increasing modernisation: The online travel market size worldwide is worth €432 billion. Operations and efficiency: Automated check-in and self-service kiosks, reducing queues and wait times. billion by 2025.

Analytics 87

Analytics Marketing Engineering Sales 87

IBM Services

MAY 12, 2023

Its aggressive sustainability goals included achieving net zero emissions by 2050, making all packaging reusable or recyclable by 2025 and investing more than USD 3 billion globally over several years to drive momentum. Currently, data centers are a significant source of organizations’ energy usage and carbon emissions.

Right-Sizing 78

Right-Sizing Managed Services Design Accounting 78

Amzur

SEPTEMBER 23, 2021

trillion by 2025, many digital transformation initiatives will fail — up to 84% according to Forbes. Source: Forbes ]. Despite its benefits, there are numerous digital transformation myths and challenges we have to understand beforehand. . Despite all of that investment, an estimated $3.3 – Clayton Nicholas , Vibronyx.

Analytics 98

Analytics Design Efficiency Sales 98

IBM Services

MARCH 8, 2024

Social commerce, a form of ecommerce in which a social media platform serves as both a marketing channel and a shopping destination, is expected to grow by more than 50% between 2021 and 2025. trillion globally by 2025. The ecommerce market has grown exponentially over the last decade.

E-Commerce 85

E-Commerce Retail Sales Marketing 85

IBM Services

OCTOBER 12, 2023

Connecting AI models to a myriad of data sources across cloud and on-premises environments AI models rely on vast amounts of data for training. They’re built on machine learning algorithms that create outputs based on an organization’s data or other third-party big data sources.

Government 80

Government Out-Tasking Regulations Analytics 80

Paysquare

FEBRUARY 22, 2025

2: Income Tax and TDS Deductions Employers must deduct Tax Deducted at Source (TDS) on employee salaries as per income tax slabs. Using reliable payroll services helps businesses automate this process, reducing errors and ensuring timely salary disbursement. Keeping up with frequent regulatory changes adds to the complexity.

Payroll 52

Payroll Regulations Automation Administrative 52