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AI To Data Security – 12 Trends For The Customer Support Industry In 2025

31 West

Gearing up for 2025, the CS industry is expected to revolutionize the way B2C relationships are formed, strengthened, and maintained. Let’s find out… Today, we’ll explore the highlights of the CS industry in 2024, and 12 trends for the industry coming into 2025. 2025 will see the mass integration of CRM systems in many CS processes.

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Navigating the New Landscape: How DORA Regulations Will Reshape the Future of Financial Services | Blog

Everest Group

Learn the steps organizations should take to prepare now and discover how the new DORA regulations will strengthen digital operational resilience. The DORA regulations are expected to significantly enhance the digital resiliency of the EU’s financial sector and foster greater stability, consumer protection, and trust.

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

billion by 2025. trillion by 2025. Knowledge Process Outsourcing (KPO) KPO involves outsourcing high-level, knowledge-based work that requires specialized expertise. According to a report by Grand View Research, the global KPO market is expected to reach $124.29

Software 130
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8 Digital Healthcare Trends For 2025

Perficient Digital Transformation

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation. And this year is especially interesting, as 2024’s U.S. billion by 2030.

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Agile Software Development Outsourcing: How to Streamline Your Development Process and Drive Innovation

Groove Technology

Improved Collaboration: Agile emphasizes close collaboration between developers, business stakeholders, and customers, ensuring that the product meets the right needs. Communication Tools: Check if they are comfortable using collaboration tools such as Slack, Zoom, Microsoft Teams, and project management tools like Jira.

Software 100
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8 Digital Healthcare Trends For 2025

Perficient Digital Transformation

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation. And this year is especially interesting, as 2024’s U.S. billion by 2030.

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5 Cutting-Edge Cloud Migration Strategies You Need to Know in 2024

Amzur

dollars by 2025 [ Statista ]. Even large enterprises with over 5,000 employees are jumping on the multi-cloud bandwagon to skyrocket their results and foster unparalleled collaboration. Experts predict that IoT devices will reach a staggering 27 billion by 2025, generating over 50 zettabytes of data.