The Top 10 Predictions That Will Revolutionize CXM in 2025 | Blog
Everest Group
JANUARY 13, 2025
As we now look ahead to 2025, the pace of transformation shows no signs of abating. 2025 promises to raise the transformation bar a notch higher, by bringing seismic shifts that will redefine how enterprises connect, engage, and delight customers for the short and long term.
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