NoonDalton

DECEMBER 9, 2024

However, as we approach 2025, the landscape of BPO is rapidly transforming. In this comprehensive guide, well explore the trends driving BPO in 2025, highlighting how businesses can stay ahead by leveraging these developments. They are driving innovation, improving service delivery, and providing critical insights for decision-making.

BPO 52

BPO Outsourcing Robotics Process Automation Cybersecurity 52

Everest Group

NOVEMBER 19, 2024

Live Webinar Key Opportunities for GBS Leaders: 2024 Learnings and 2025 Outlook November 19, 2024 | 9 a.m. Moving past GBS model evaluations based on outdated metrics, such as cost efficiency and operational performance, offers businesses the opportunity to drive strategic value and innovate for greater capabilities. CDT | 10 a.m.

Global Business Services 52

Global Business Services Shared Services Sourcing Marketing 52

NoonDalton

DECEMBER 2, 2024

The landscape of Human Resource Outsourcing (HRO) is transforming rapidly as businesses prepare for the challenges and opportunities of 2025. As organizations prioritize efficiency, adaptability, and employee satisfaction, HRO providers are stepping up with cutting-edge solutions that address these evolving demands.

Management 52

Management Robotics Process Automation Human Resources Administrative 52

31 West

SEPTEMBER 14, 2022

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. billion by the year 2025. Managed services include analyzing market demands, customer needs, and available resources.

IT Outsourcing 130

IT Outsourcing Outsourcing Managed Services Operational Costs 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider. billion in 2021.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider. billion in 2021.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Perficient Digital Transformation

DECEMBER 12, 2024

Welcome to 2025, where Salesforces Einstein GPT is transforming CRM as we know it. Think of it as your smartest and most efficient team member, handling repetitive tasks, predicting customer needs, and providing actionable insights. Whats New in 2025? Your CRM didnt just sit thereit worked while you slept.

Out-Tasking 52

Out-Tasking Right-Sizing Sales Jobbing 52

Groove Technology

OCTOBER 1, 2024

Function-Based Outsourcing Types Function-based outsourcing categorizes services based on the specific business functions they support. Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers.

Software 130

Software Outsourcing Nearshoring Offshoring 130

IBM Services

APRIL 18, 2023

It provides a structured way of exchanging data for financial transactions, including payments, securities and trade services. Real-Time Payments, for example, have widely adopted ISO 20022 across many countries, and Wire Payments networks are also announcing their support plans, including Fedwire, Lynx and SWIFT, by the end of 2025.

Banking 114

Banking Analytics Risk Management Risk Management 114

Perficient Digital Transformation

NOVEMBER 15, 2024

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. 2025 will see the continued push to meet healthcare consumers’ demand for convenience and personalized digital experiences. And this year is especially interesting, as 2024’s U.S. billion by 2030.

Healthcare 64

Healthcare Insurance Regulations Analytics 64

Everest Group

JANUARY 13, 2025

Addressing these challenges requires collaboration with credible IT service providers who can implement innovative strategies to reduce emissions, optimize IT estates, and enhance operational efficiencies. LEARN MORE ABOUT Top Service Providers

Service 52

Service Collaborations Marketing Sourcing 52

31 West

JANUARY 12, 2023

With some embracing the idea of outsourced IT help desk Services to third parties, it comes as no surprise that the banking and finance sector embrace the digital transformation. Digital transformation of banking requires integrating information technology into all areas of the bank’s services.

Banking 130

Banking Finance Automation Human Resources 130

Amzur

SEPTEMBER 10, 2024

In today’s rapidly evolving business landscape, CIOs and CTOs face significant challenges in meeting the demands for innovation, efficiency, and exceptional customer experience. Before that, let’s look into the top CIOs and CTOs’ priorities for 2024 – 2025 and dive deep into the AI tool’s list.

Robotics Process Automation 90

Robotics Process Automation Cybersecurity Analytics Government 90

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. What should you look for when evaluating RPA-as-a-Service providers and their technology?

Robotics Process Automation 98

Robotics Process Automation Automation Flexibility Regulations 98

Everest Group

DECEMBER 18, 2024

These platforms are revolutionizing IT procurement by providing a seamless way for organizations to discover, purchase, deploy, and manage software, Software as a Service (SaaS) solution, and related services. Cloud marketplaces enable buyers to discover, evaluate, test, and purchase software, SaaS solutions, and related services.

Software 59

Software Service Sourcing Flexibility 59

Everest Group

SEPTEMBER 27, 2024

Digital Transformation Services for Mid-market Enterprises PEAK Matrix® Assessment As digital transformation moves from initial adoption to broad integration, it is poised to significantly reshape enterprise operations and customer interactions.

Marketing 52

Marketing Service Analytics Efficiency 52

The Scalers

AUGUST 7, 2024

If you’re looking for an updated guide on offshore development services in India, you’re in the right place. But first, let’s start by defining offshore development services and why they’ve become a solution for Western companies looking for the specialised talent they can’t find at home. What are offshore development services?

Offshoring 85

Offshoring Service Engineering Cybersecurity 85

Groove Technology

OCTOBER 1, 2024

Outsourcing has emerged as an effective solution, helping businesses save significantly on costs through access to cheap human resources, reducing operating costs and increasing work efficiency. Conversely, outsourcing provides diverse pricing models, allowing organizations to engage services based on demand and project requirements.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Amzur

JULY 18, 2024

of expenditures on application software by 2025, up from 57.7% trillion by 2025, underscores cloud solution’s impact on the IT landscape. While efficient, it may not fully leverage the cloud’s potential. Continuously monitor and optimize your cloud environment for cost efficiency and performance.

Risk Management 102

Risk Management Risk Management Flexibility Cost Control 102

Mattsen Kumar

AUGUST 6, 2024

Remote Work Optimization: Remote work optimization focuses on maximizing the efficiency and productivity of employees working from remote locations. Companies invest in reliable hardware such as laptops and monitors, software like VPNs, collaboration tools, and customized services. trillion to the global GDP by 2025. Source ) 2.

Management 98

Management Sourcing Software Labor Costs 98

The Scalers

JANUARY 18, 2023

Servion estimates that by 2025, 90% of all companies will undergo digitalisation. As businesses strive to remain agile and competitive, they must continually monitor the latest trends in the market and implement solutions that will help them run more efficiently. efficiency of operations. decision-making. accurate forecasts.

Cybersecurity 87

Cybersecurity Robotics Process Automation Right-Sizing Retail 87

Everest Group

JANUARY 12, 2024

Service providers can help customers overcome obstacles by enhancing their capabilities with Salesforce Industry Clouds. Reach out to discuss cloud and the opportunities service providers can offer. While industry cloud offerings are rising in popularity, they also present enterprise challenges and complexities.

Service 69

Service Advisory Outsourcing Managed Services 69

Everest Group

JUNE 3, 2024

This potential end-to-end, industry-specific solution will go on to streamline operations and efficiency through integrated systems and workflows. Service providers must look beyond consultation and implementation by taking up change management initiatives that deliver long-term value for their clients.

Collaborations 116

Collaborations Streamline Operations Marketing Analytics 116

IBM Services

OCTOBER 26, 2023

and add-ons by September 2025. To further support Maximo migration to AWS, IBM has now made available newer containerized versions of Maximo Application Suite as a Service (MAS SaaS) on AWS Marketplace with Bring Your Own License (BYOL) on AWS. In line with this trend, last April IBM announced end of support for all Maximo 7.6

Flexibility 99

Flexibility Collaborations Government Out-Tasking 99

IBM Services

APRIL 11, 2023

Through our learning resources, Your Learning and Your Career at IBM, IBMers are positioned to accelerate skill growth and gain more relevant skills to gain efficient and personalized manner. We are committed to investing $250 million by 2025 across the world. This can allow for deeper learning in less time.

Cybersecurity 81

Cybersecurity Software Collaborations Jobbing 81

Groove Technology

SEPTEMBER 26, 2024

With hundreds of companies offering software development services globally, how can CTOs, CIOs, and other decision-makers ensure they select a reliable partner who understands their business needs and delivers high-quality results on time and within budget? Larger companies typically provide a wider range of services.

Software 130

Software Outsourcing E-Commerce Right-Sizing 130

Everest Group

JUNE 27, 2024

UK Banks Ramp Up Digital Banking Services and Redefine Operations. The restructuring opens new opportunities for the outsourcing industry as banks seek third-party support to drive efficiency and innovation. Catch our webinar, What’s Next in Financial Services? What are the Implications for the Outsourcing Industry?

Banking 59

Banking Outsourcing Service Sales 59

Amzur

JULY 30, 2024

dollars by 2025 [ Statista ]. Numerous factors, such as the growing demand for as-a-service models, hyper-automation, faster development and deployment, and low maintenance in the long run will drive this. Experts predict that IoT devices will reach a staggering 27 billion by 2025, generating over 50 zettabytes of data.

Healthcare 99

Healthcare Analytics Automation Flexibility 99

Perficient Digital Transformation

NOVEMBER 15, 2024

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. 2025 will see the continued push to meet healthcare consumers’ demand for convenience and personalized digital experiences. And this year is especially interesting, as 2024’s U.S. billion by 2030.

Healthcare 52

Healthcare Insurance Regulations Automation 52

Go4Customer

JULY 25, 2024

Virtual assistants are now integrated into the solutions of modern companies as a cost-saving and efficient means of improving business processes.

Service 40

Service Outsourcing Efficiency Marketing 40

Hyland

JANUARY 20, 2023

To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services. We discussed top challenges and trends in the industry, the need for technology improvements, the importance of content services and much more. That’s incredible growth.

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

Everest Group

SEPTEMBER 12, 2024

As the Engineering Services market continues to evolve, the Everest Group’s Engineering Services Top 50 2024 report offers valuable insights into the shifting dynamics and emerging trends shaping the industry. This report presents a clear and objective view of the current market landscape. the highest among the regions covered.

Engineering 52

Engineering Service Manufacturing Nearshoring 52

IBM Services

APRIL 10, 2024

IDC estimates that 750 million cloud native will be built by 2025. How can you pivot efficiently in response to the changing market conditions? How efficient is your release process? Where and how these applications are deployed will impact time to market and value realization. We have been able to reduce infrastructure by 50%.

Software 94

Software Efficiency Flexibility Insurance 94

Hyland

JUNE 23, 2022

million in 2025. million in 2021 to 4 million in 2025 — an explosive 185% increase in the need for developers. Customer service and support. Track all IT service ticketing processes: Standardized electronic forms accelerate resolution times and improve service speeds and levels. million in 2021 to 4.0 IDC [link].

Robotics Process Automation 98

Robotics Process Automation Finance Human Resources Out-Tasking 98

NoonDalton

DECEMBER 11, 2024

In 2025, HRO is no longer just about saving time or cutting costs; its about strategic partnerships that elevate business performance. As businesses gear up for 2025, the conversation around HRO isnt about whether to outsource but how to make the most of it. This is where HR outsourcing (HRO) emerges as a game-changer.

Outsourcing 52

Outsourcing Management Payroll Administrative 52

IBM Services

FEBRUARY 6, 2024

on-premises, private cloud, public cloud, edge) with public cloud services from more than one provider. This infrastructure model relies on a network of remote data centers , servers and storage systems owned and operated by a third-party service provider. What is cloud computing?

E-Commerce 106

E-Commerce Software Flexibility Automation 106

Automation Anywhere

APRIL 29, 2021

The use of forecasting through predictive analytics has always existed for improving efficiency for inventory management. AI spent in the manufacturing industry will exceed $2 billion by 2025, with a compound annual growth rate (CAGR) of more than 40% since 2019. All these capabilities have been enabled by AI.

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98