Everest Group

JUNE 3, 2024

This potential end-to-end, industry-specific solution will go on to streamline operations and efficiency through integrated systems and workflows. Service providers must look beyond consultation and implementation by taking up change management initiatives that deliver long-term value for their clients.

Collaborations 290

Collaborations Streamline Operations Marketing Analytics 290

Everest Group

JANUARY 24, 2025

These providers offer innovative product development, process engineering, manufacturing, and supply chain solutions, helping enterprises launch sustainable products, enhance operational efficiency, reduce emissions, and achieve broader sustainability goals. LEARN MORE ABOUT Top Service Providers

Engineering 130

Engineering Service Manufacturing Marketing 130

Everest Group

JUNE 27, 2024

UK Banks Ramp Up Digital Banking Services and Redefine Operations. The restructuring opens new opportunities for the outsourcing industry as banks seek third-party support to drive efficiency and innovation. Catch our webinar, What’s Next in Financial Services? What are the Implications for the Outsourcing Industry?

Banking 147

Banking Outsourcing Service Sales 147

Everest Group

SEPTEMBER 12, 2024

As the Engineering Services market continues to evolve, the Everest Group’s Engineering Services Top 50 2024 report offers valuable insights into the shifting dynamics and emerging trends shaping the industry. This report presents a clear and objective view of the current market landscape. the highest among the regions covered.

Engineering 130

Engineering Service Manufacturing Nearshoring 130

31 West

MAY 11, 2024

Digital customer service increases satisfaction, trust, and retention. Zendesk reports that 75% of customers buy more from a company that offers good service. To improve service, companies use the tools to collect customer data. Prioritizing data security is important in service. You will improve efficiency and service.

Customer Service 130

Customer Service Service Cybersecurity Sales 130

31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. What is an IT Managed Service Provider (MSP) and What do they Provide?

Managed Services 130

Managed Services Management Service Administrative 130

Automation Anywhere

SEPTEMBER 9, 2021

Intelligent automation has the potential to help telecommunications companies make their operation more efficient and responsive to customer needs. Field service is one of the operational areas that can benefit the most from automation. When the trucks start rolling A customer’s service goes down. Of that amount, $10.7

Service 97

Service Robotics Process Automation Out-Tasking Jobbing 97

Everest Group

AUGUST 9, 2024

Guidewire’s latest release, Kufri, showcases the company’s dedication to innovation, efficiency, and global reach in the insurance technology space. This release emphasizes process efficiency, accelerated time to market, and enhanced data analytics capabilities, all while expanding Guidewire’s reach beyond North America.

Insurance 162

Insurance Marketing Analytics Efficiency 162

Everest Group

FEBRUARY 10, 2025

This allows them to achieve: Quicker time-to-value Faster return on investment (Return on Investment – ROI) Lower upfront financial risk Factor 2: Stagnating enterprise satisfaction Enterprise satisfaction with IT-BP service providers is stuck in the mediocre range, making long-term, single-provider commitments increasingly difficult.

Outsourcing 130

Outsourcing Information Technology Marketing Engineering 130

NoonDalton

DECEMBER 9, 2024

However, as we approach 2025, the landscape of BPO is rapidly transforming. In this comprehensive guide, well explore the trends driving BPO in 2025, highlighting how businesses can stay ahead by leveraging these developments. They are driving innovation, improving service delivery, and providing critical insights for decision-making.

BPO 52

BPO Outsourcing Robotics Process Automation Cybersecurity 52

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

JULY 28, 2022

Automotive, manufacturing, logistics, and energy & utilities (AMLEU) GBS organizations are evolving enterprises by improving efficiency and effectiveness and enabling new growth. July 28, 2022 |. 8:30-10 am EDT / 6-7:30 pm IST. The only price of admission is participation.

Energy & Utilities 130

Energy & Utilities Manufacturing Collaborations Government 130

Everest Group

JANUARY 18, 2024

“Our research clearly documents that most organizations are in what we call ‘Wave 1’ or the pilot phase of gen AI adoption; however, in 2024 and 2025 we fully expect more organizations to advance to the ‘Wave 2’ phase of production-grade deployments. is a WBENC-certified woman-owned business.

Research 162

Research Government Retail Healthcare 162

Groove Technology

JANUARY 15, 2025

2025 will see the emergence of 13 groundbreaking AI tools for Java developers. According to Gartner research, by 2025, more than 75% of enterprises will move from the testing phase to deploying AI in production.

Automation 130

Automation Analytics Software E-Commerce 130

31 West

SEPTEMBER 14, 2022

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. billion by the year 2025. Managed services include analyzing market demands, customer needs, and available resources.

IT Outsourcing 130

IT Outsourcing Outsourcing Managed Services Operational Costs 130

NoonDalton

DECEMBER 2, 2024

The landscape of Human Resource Outsourcing (HRO) is transforming rapidly as businesses prepare for the challenges and opportunities of 2025. As organizations prioritize efficiency, adaptability, and employee satisfaction, HRO providers are stepping up with cutting-edge solutions that address these evolving demands.

Management 52

Management Robotics Process Automation Human Resources Administrative 52

Everest Group

MARCH 6, 2025

The demand for Payments Business Process Services (BPS) continues to surge as enterprises navigate intensifying cost pressures, growing compliance complexities, and shifting customer expectations. Stay tuned for the upcoming launch of our inaugural Payments Operations Services PEAK Assessment 2025 , set to release next quarter.

Banking 130

Banking Out-Tasking Healthcare Retail 130

Raya Contact Center

FEBRUARY 23, 2025

With a workforce of 7,000+ employees and a strong presence across the Middle East, Africa, and Eastern Europe, Raya CX partners with Fortune 500 clients in telecommunications, education, and financial services to drive outstanding customer experiences.

Outsourcing 56

Outsourcing Global Outsourcing Outsourcing Professionals Business Process Outsourcing 56

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider. billion in 2021.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider. billion in 2021.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Premier BPO

AUGUST 17, 2021

These Corporate giants, which have been performing a wide spectrum of business processes in Pakistan for decades, now realize what a proven, reliable locale it is as a major destination to ramp up their BPO processes quickly, efficiently, and reliably in such times as these. The Government offers zero income tax on IT exports till June 2025.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Everest Group

MARCH 13, 2023

Moreover, the Part D plans will have to bear higher responsibility in the catastrophic phase as the law puts a spending and inflationary cap on out-of-pocket expenditure beginning in 2025 Focus on alternative care market : Payers are striving to strengthen preventative care and ensure end-to-end offerings, as many big players (e.g.,

Healthcare 147

Healthcare Insurance Administrative Pharmaceuticals 147

Amzur

SEPTEMBER 10, 2024

In today’s rapidly evolving business landscape, CIOs and CTOs face significant challenges in meeting the demands for innovation, efficiency, and exceptional customer experience. Before that, let’s look into the top CIOs and CTOs’ priorities for 2024 – 2025 and dive deep into the AI tool’s list.

Robotics Process Automation 104

Robotics Process Automation Cybersecurity Analytics Government 104

Amzur

JANUARY 21, 2025

In retail and finance, AI-driven platforms are helping companies forecast demand, optimize inventory, and predict consumer behavior, driving efficiency and reducing costs. Increased productivity Measure improvements in efficiency, throughput, and resource utilization.

E-Commerce 52

E-Commerce Robotics Process Automation Supply Chain Management Finance 52

Perficient Digital Transformation

DECEMBER 12, 2024

Welcome to 2025, where Salesforces Einstein GPT is transforming CRM as we know it. Think of it as your smartest and most efficient team member, handling repetitive tasks, predicting customer needs, and providing actionable insights. Whats New in 2025? Your CRM didnt just sit thereit worked while you slept.

Out-Tasking 52

Out-Tasking Right-Sizing Sales Jobbing 52

Groove Technology

OCTOBER 1, 2024

Function-Based Outsourcing Types Function-based outsourcing categorizes services based on the specific business functions they support. Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers.

Software 130

Software Outsourcing Nearshoring Offshoring 130

IBM Services

APRIL 18, 2023

It provides a structured way of exchanging data for financial transactions, including payments, securities and trade services. Real-Time Payments, for example, have widely adopted ISO 20022 across many countries, and Wire Payments networks are also announcing their support plans, including Fedwire, Lynx and SWIFT, by the end of 2025.

Banking 114

Banking Analytics Risk Management Risk Management 114

The Scalers

AUGUST 7, 2024

If you’re looking for an updated guide on offshore development services in India, you’re in the right place. But first, let’s start by defining offshore development services and why they’ve become a solution for Western companies looking for the specialised talent they can’t find at home. What are offshore development services?

Offshoring 89

Offshoring Service Engineering Cybersecurity 89

Everest Group

FEBRUARY 21, 2023

Enterprises are discovering that Employer of Record (EOR) arrangements can ease the burden of international expansion; accordingly, the EOR market swelled 170% in 2020 and 120% in 2022 and is expected to continue to grow at a compound annual growth rate of 40-50% through 2025 according to Everest Group.

Global Hiring 130

Global Hiring Administrative Payroll Regulations 130

31 West

JANUARY 12, 2023

With some embracing the idea of outsourced IT help desk Services to third parties, it comes as no surprise that the banking and finance sector embrace the digital transformation. Digital transformation of banking requires integrating information technology into all areas of the bank’s services.

Banking 130

Banking Finance Human Resources Automation 130

Amzur

JULY 18, 2024

of expenditures on application software by 2025, up from 57.7% trillion by 2025, underscores cloud solution’s impact on the IT landscape. While efficient, it may not fully leverage the cloud’s potential. Continuously monitor and optimize your cloud environment for cost efficiency and performance.

Risk Management 111

Risk Management Risk Management Cost Control Flexibility 111

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. What should you look for when evaluating RPA-as-a-Service providers and their technology?

Robotics Process Automation 98

Robotics Process Automation Flexibility Automation Regulations 98

Groove Technology

OCTOBER 1, 2024

Outsourcing has emerged as an effective solution, helping businesses save significantly on costs through access to cheap human resources, reducing operating costs and increasing work efficiency. Conversely, outsourcing provides diverse pricing models, allowing organizations to engage services based on demand and project requirements.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

The Scalers

JANUARY 18, 2023

Servion estimates that by 2025, 90% of all companies will undergo digitalisation. As businesses strive to remain agile and competitive, they must continually monitor the latest trends in the market and implement solutions that will help them run more efficiently. efficiency of operations. decision-making. accurate forecasts.

Cybersecurity 91

Cybersecurity Robotics Process Automation Right-Sizing Retail 91

Mattsen Kumar

AUGUST 6, 2024

Remote Work Optimization: Remote work optimization focuses on maximizing the efficiency and productivity of employees working from remote locations. Companies invest in reliable hardware such as laptops and monitors, software like VPNs, collaboration tools, and customized services. trillion to the global GDP by 2025. Source ) 2.

Management 98

Management Sourcing Software Labor Costs 98

Amzur

JULY 30, 2024

dollars by 2025 [ Statista ]. Numerous factors, such as the growing demand for as-a-service models, hyper-automation, faster development and deployment, and low maintenance in the long run will drive this. Experts predict that IoT devices will reach a staggering 27 billion by 2025, generating over 50 zettabytes of data.

Healthcare 105

Healthcare Analytics Automation Flexibility 105

Everest Group

JANUARY 24, 2025

The region prioritizes digital advisory platforms and seamless client engagement tools, with firms increasingly leveraging artificial intelligence (AI) and data analytics to offer hyper-personalized services. As the industry continues to evolve, tailored regional strategies and partnerships will remain critical to success in 2025 and beyond.

Advisory 130

Advisory Management Banking Government 130