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Europe and UK&I IT Services Outlook 2025 | Webinar

Everest Group

With pressing choices to be made about sourcing, costs, operating models, and AI adoption, enterprises and providers need to stay ahead of seismic shifts in the IT services landscape. What are the trends that will shape the IT services market in 2025? What is the Europe and UK&I IT services market outlook for 2025?

Service 130
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Mapping the Next 2025: The APAC Playbook for IT-BP Success

Everest Group

Join this virtual session as they decode the market shifts transforming the IT-BP services industry in APAC. Disruptions such as geopolitical changes, talent shortages, evolving regulations, and breakthrough technologies are reshaping the competitive landscape. Dont miss this opportunity to gain the edge your business needs to thrive.

Sourcing 130
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Harnessing Digital Workplace Investments for 2025 | Webinar

Everest Group

Live Webinar Harnessing Digital Workplace Investments for 2025 October 8, 2024 | 9 a.m. IST For many enterprises, the previously cautious investment environment of 2024, caused by economic pressures, recessionary sentiments, and geopolitical uncertainties, is now shifting towards a more aggressive and strategic focus for 2025.

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How Big Will Be The CRM Market In 2025?

31 West

This enables businesses to provide more personalized customer service to each prospect. It’s also made it possible for businesses to provide unparalleled customer service. The CRM solutions available today are based on three main aspects: customer service, sales, and marketing. Top CRM Trends in 2025 1.

Marketing 130
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AI To Data Security – 12 Trends For The Customer Support Industry In 2025

31 West

Customer Service (CS) and support have underpinned the success of leading businesses in recent years. Gearing up for 2025, the CS industry is expected to revolutionize the way B2C relationships are formed, strengthened, and maintained. Will an after hours call center be manned by AI service agents? Is my job in CS secure?

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The Future of Java Development: 13 AI Tools Transforming Productivity

Groove Technology

2025 will see the emergence of 13 groundbreaking AI tools for Java developers. According to Gartner research, by 2025, more than 75% of enterprises will move from the testing phase to deploying AI in production. Recommendation Engines : AI-powered recommendation systems analyze user behavior to suggest products, services, or content.

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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

IT products and services exports to over 120+ countries – MOIT. The Government offers zero income tax on IT exports till June 2025. The loyalty that is deeply embedded within the culture ensures their devotion to the organization for whom they provide their services. 16 State-of-the-art software technology parks.