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How Big Will Be The CRM Market In 2025?

31 West

This enables businesses to provide more personalized customer service to each prospect. It’s also made it possible for businesses to provide unparalleled customer service. The CRM solutions available today are based on three main aspects: customer service, sales, and marketing. Top CRM Trends in 2025 1.

Marketing 130
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AI To Data Security – 12 Trends For The Customer Support Industry In 2025

31 West

Customer Service (CS) and support have underpinned the success of leading businesses in recent years. Gearing up for 2025, the CS industry is expected to revolutionize the way B2C relationships are formed, strengthened, and maintained. Will an after hours call center be manned by AI service agents? Is my job in CS secure?

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8 Digital Healthcare Trends For 2025

Perficient Digital Transformation

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation. And this year is especially interesting, as 2024’s U.S. billion by 2030.

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8 Digital Healthcare Trends For 2025

Perficient Digital Transformation

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation. And this year is especially interesting, as 2024’s U.S. billion by 2030.

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Harnessing Digital Workplace Investments for 2025 | Webinar

Everest Group

Live Webinar Harnessing Digital Workplace Investments for 2025 October 8, 2024 | 9 a.m. IST For many enterprises, the previously cautious investment environment of 2024, caused by economic pressures, recessionary sentiments, and geopolitical uncertainties, is now shifting towards a more aggressive and strategic focus for 2025.

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Navigating the New Landscape: How DORA Regulations Will Reshape the Future of Financial Services | Blog

Everest Group

With the deadline for the European Union’s Digital Operational Resilience Act (DORA) less than a year away, financial entities and service providers need to begin acting to reach compliance. Learn the steps organizations should take to prepare now and discover how the new DORA regulations will strengthen digital operational resilience.

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Quality Engineering (QE) Services for AI Applications and Systems PEAK Matrix® Assessment 2024

Everest Group

Quality Engineering (QE) Services for AI Applications and Systems PEAK Matrix® Assessment Organizations are grappling with ensuring quality and reliability in their AI applications and systems, while keeping pace with rapid technology advances and evolving regulatory requirements.