Everest Group

NOVEMBER 5, 2024

Semiconductor Engineering Services PEAK Matrix® Assessment The increasing adoption of AI, internet of things, and 5G is significantly driving Engineering Research and Development (ER&D) investments in the semiconductor industry.

Engineering 52

Engineering Service Nearshoring Manufacturing 52

Everest Group

OCTOBER 28, 2024

Quality Engineering Services for Mid-market Enterprises PEAK Matrix® Assessment Mid-market enterprises are trying to strengthen their Quality Engineering (QE) foundations while simultaneously exploring fresh frontiers through cutting-edge technologies such as generative AI.

Engineering 52

Engineering Marketing Service Advisory 52

Everest Group

SEPTEMBER 27, 2024

Digital Transformation Services for Mid-market Enterprises PEAK Matrix® Assessment As digital transformation moves from initial adoption to broad integration, it is poised to significantly reshape enterprise operations and customer interactions. LEARN MORE ABOUT Top Service Providers

Marketing 52

Marketing Service Analytics Efficiency 52

Groove Technology

OCTOBER 1, 2024

Function-Based Outsourcing Types Function-based outsourcing categorizes services based on the specific business functions they support. Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

FEBRUARY 22, 2024

With the deadline for the European Union’s Digital Operational Resilience Act (DORA) less than a year away, financial entities and service providers need to begin acting to reach compliance. Financial institutions and authorities are working toward meeting the implementation deadline of January 17, 2025. Let’s explore this further.

Regulations 59

Regulations Cybersecurity Service Risk Management 59

Everest Group

JUNE 27, 2024

UK Banks Ramp Up Digital Banking Services and Redefine Operations. The UK financial sector is under pressure amid high inflation, lower interest margins, shrinking profits, and a rise in digital banking services. For instance, new business divisions may warrant a new sourcing plan.

Banking 59

Banking Outsourcing Service Sales 59

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. This growth goes beyond the mature North American and European markets.

Service 64

Service Advisory Finance Accounting 64

Everest Group

NOVEMBER 18, 2022

It is against this backdrop that the Employee Experience Management (EXM) platforms market is expected to experience a compound annual growth rate of 35-50% through 2025, according to Everest Group. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

Management 52

Management Right-Sizing Human Resources Research 52

Automation Anywhere

SEPTEMBER 9, 2021

Field service is one of the operational areas that can benefit the most from automation. When the trucks start rolling A customer’s service goes down. A field service technician is dispatched to investigate the problem. Say a company handles 1,000 service calls a day, with a conservative $250 for each truck roll.

Service 97

Service Robotics Process Automation Out-Tasking Jobbing 97

Everest Group

MAY 1, 2023

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. The team was truly inspired!

Impact Sourcing 52

Impact Sourcing Sourcing Jobbing Data Entry 52

31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. What is an IT Managed Service Provider (MSP) and What do they Provide?

Managed Services 130

Managed Services Management Service Administrative 130

Mattsen Kumar

AUGUST 6, 2024

8 Amazing Workforce Management Trends You Must Know Source: The Business Blocks The statistics clearly show a significant boost in the usage and growth of WFM software solutions. Companies invest in reliable hardware such as laptops and monitors, software like VPNs, collaboration tools, and customized services. Source ) 2.

Management 98

Management Sourcing Software Labor Costs 98

Perficient Digital Transformation

MARCH 30, 2023

The computing and storage of cloud data occur in a data center, rather than on a locally sourced device. For these reasons, Gartner predicts that by 2025, 85% of enterprises will have a cloud-first principle. Given their unique vulnerabilities, what do financial services institutions need to consider when migrating to the cloud?

Banking 115

Banking Automation Regulations Sourcing 115

Groove Technology

OCTOBER 1, 2024

Conversely, outsourcing provides diverse pricing models, allowing organizations to engage services based on demand and project requirements. Faster Time-to-Market: Collaboration with external partners can accelerate development cycles, enabling quicker launches of products and services.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Ivemsa

OCTOBER 30, 2024

As the last months of the year rapidly approach and manufacturers set their sights on 2025, it’s a good time to reflect on how industry dynamics have shifted over the past 12 months. And, with new foreign direct investment (FDI) and industrial facilities on the horizon, the momentum continues heading into 2025.

Manufacturing 52

Manufacturing Labor Costs Nearshoring Payroll 52

Sourcing Captain

SEPTEMBER 28, 2021

billion by 2025, which translates to a CAGR of 28.8% They have processes in place to ensure that you receive the best products and services, and that your end customer also receives the order in time. Most of these challenges can be overcome by having a local sourcing agent or project manager steering your project.

Manufacturing 130

Manufacturing Sourcing Efficiency Marketing 130

Mattsen Kumar

JULY 23, 2024

In the dynamic world of telecommunications, where connectivity isn’t just a luxury but a necessity, the art of keeping customers connected goes beyond mere service provision. Source Insights to Action: Diving into data of customer retention in the UK telecom sector 71.5% of global shoppers.

Sourcing 52

Sourcing Retail Customer Service Government 52

Mattsen Kumar

JULY 23, 2024

In the dynamic world of telecommunications, where connectivity isn’t just a luxury but a necessity, the art of keeping customers connected goes beyond mere service provision. Source Insights to Action: Diving into data of customer retention in the UK telecom sector 71.5% of global shoppers.

Sourcing 52

Sourcing Retail Customer Service Government 52

Mattsen Kumar

JULY 23, 2024

In the dynamic world of telecommunications, where connectivity isn’t just a luxury but a necessity, the art of keeping customers connected goes beyond mere service provision. Source Insights to Action: Diving into UK Customer Retention Data 71.5% streaming services), and loyalty rewards incentivizes customers to stay.

Sourcing 52

Sourcing Retail Customer Service Government 52

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.” Find further details and in-depth content at www.everestgrp.com.

Advisory 52

Advisory Shared Services Research Sourcing 52

Mattsen Kumar

AUGUST 6, 2024

8 Amazing Workforce Management Trends You Must Know Source: The Business Blocks The statistics clearly show a significant boost in the usage and growth of WFM software solutions. Companies invest in reliable hardware such as laptops and monitors, software like VPNs, collaboration tools, and customized services. Source ) 2.

Management 52

Management Sourcing Software Labor Costs 52

Mattsen Kumar

AUGUST 6, 2024

8 Amazing Workforce Management Trends You Must Know Source: The Business Blocks The statistics clearly show a significant boost in the usage and growth of WFM software solutions. Companies invest in reliable hardware such as laptops and monitors, software like VPNs, collaboration tools, and customized services. Source ) 2.

Management 52

Management Sourcing Software Labor Costs 52

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. Notable Global Services Trends in Q3 2021: North America experienced a decrease in its share of outsourcing deals. Rest of Europe” (excludes U.K.) Rest of Europe” (excludes U.K.)

Offshoring 40

Offshoring Sourcing Outsourcing Global Business Services 40

Everest Group

AUGUST 29, 2023

According to Everest Group, an enterprise shift from mere awareness of cyber threats to actively working toward resilience has the potential to redefine the future of cybersecurity services. Everest Group issues this call to action in its recently published “State of the Market Report” on cybersecurity services.

Cybersecurity 52

Cybersecurity Research Marketing Information Technology 52

Everest Group

MAY 10, 2022

While not a newcomer to service delivery, Africa has recently been experiencing a surge from buyers and service providers in adoption and investment, making this a region to watch for technical support and other value-added IT and business process services (BPS).

Service 52

Service Third Party Outsourcing Government Regulations 52

Capgemini

OCTOBER 7, 2024

For the IT services industry, the responsibility to lead is undeniable. Here are the top five key takeaways from Climate Week 2024, outlining how the IT services sector can help turn the tide on climate change. It’s time to build the digital infrastructure of the future ­– one that prioritizes the planet as much as performance.

Retail 52

Retail Reduced Costs Design Operational Costs 52

31 West

JANUARY 31, 2023

It has a proven track record for generating leads, predicting business trends, or providing insights that lead to better IT help desk services. By 2025, these numbers are estimated to grow to 181 zettabytes. Understanding Data Discovery Data discovery is the collection and analysis of data from different sources.

Risk Management 130

Risk Management Risk Management Sourcing Regulations 130

IBM Services

OCTOBER 4, 2023

A report from Gartner ® predicted that by 2025, more than 50% of enterprises will use GraphQL in production, up from less than 10% in 2021. GraphQL is often implemented as a gateway or middleware for different data sources, which means that the API performance and security depend on these downstream sources.

Sourcing 82

Sourcing Flexibility Management Software 82

Everest Group

JANUARY 18, 2024

“Our research clearly documents that most organizations are in what we call ‘Wave 1’ or the pilot phase of gen AI adoption; however, in 2024 and 2025 we fully expect more organizations to advance to the ‘Wave 2’ phase of production-grade deployments. is a WBENC-certified woman-owned business.

Research 64

Research Government Retail Healthcare 64

Everest Group

FEBRUARY 1, 2022

The technology surge has created a talent war for digital skills, making selecting the right service delivery locations more crucial than ever. Based on our latest research, here are some of the established and emerging talent tech hubs to watch: Top Markets for Technology Services Talent. Asia-Pacific (APAC).

Service 52

Service Cybersecurity E-Commerce Nearshoring 52

IBM Business Partners

MAY 15, 2024

According to International Data Corporation (IDC), stored data is set to increase by 250% by 2025 , with data rapidly propagating on-premises and across clouds, applications and locations with compromised quality. Data must be combined and harmonized from multiple sources into a unified, coherent format before being used with AI models.

Engineering 67

Engineering E-Commerce Flexibility Jobbing 67

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. What should you look for when evaluating RPA-as-a-Service providers and their technology?

Robotics Process Automation 98

Robotics Process Automation Automation Flexibility Regulations 98

IBM Services

MARCH 8, 2024

Social commerce, a form of ecommerce in which a social media platform serves as both a marketing channel and a shopping destination, is expected to grow by more than 50% between 2021 and 2025. trillion globally by 2025. The ecommerce market has grown exponentially over the last decade.

E-Commerce 85

E-Commerce Retail Sales Marketing 85

IBM Services

MAY 12, 2023

Its aggressive sustainability goals included achieving net zero emissions by 2050, making all packaging reusable or recyclable by 2025 and investing more than USD 3 billion globally over several years to drive momentum. Currently, data centers are a significant source of organizations’ energy usage and carbon emissions.

Right-Sizing 78

Right-Sizing Managed Services Design Accounting 78

IBM Services

APRIL 10, 2024

IDC estimates that 750 million cloud native will be built by 2025. By 2026, approximately 80% of software engineering organizations will establish platform teams as internal providers of reusable services, components and tools for application delivery. It is a lightweight, fast Java runtime.

Software 94

Software Efficiency Flexibility Insurance 94

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 52

Shared Services Streamline Operations Global Business Services Offshoring 52

Avasant

DECEMBER 18, 2023

The IDB’s Vision 2025 to accelerate recovery in the region prioritizes inclusive development and digital transformation, and this program has certainly delivered in this regard.” Our seasoned professionals have an average of 20 years of industry-honed expertise, having conducted more than 1,000 engagements in over 50 countries.

Advisory 52

Advisory Banking Jobbing Government 52