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Chatbots Will Play a Major Role in Customer Service for 25% of Companies by 2027

The Global Small Business Blog

©iStock/hirun Gartner predicts that by 2027, chatbots will play a major role in customer service for 25% of companies. For marketplace owners, it's an opportunity to engage with their online audience in real-time.

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Open Banking Adoption Is On The Cusp Of Robust Growth In Europe

Forrester Digital Transformation

Forrester’s European Open Banking Forecast predicts a doubling of the adoption of open banking across countries, and use cases, from 2022 to 2027.

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Mobile App Developments Services

Groove Technology

percent CAGR from 2020 to 2027. Let’s discuss more about Mobile app developments Services. It enables businesses to send notifications about what’s new or changed in their services or products. By offering mobile app services in your business, you are certain to stand out from the fray. Mobile Wallets.

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Everything You Need to Know About Outsourcing Software Development for Startups in 2024

Groove Technology

trillion by 2027, growing at a CAGR of 7.7% from 2020 to 2027. from 2020 to 2027. This strategy has become increasingly popular in the tech industry. The global software development outsourcing market is projected to reach $1.06 billion in 2019 and is expected to grow at a compound annual growth rate (CAGR) of 7.7%

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Is it important to deliver great CX for the gaming industry? 

Redial

This trend is expected to continue, and analysts predict that it will become an industry worth $ US$285.00bn by 2027. Especially considering that new releases can cost up to $120 US dlls, gamers demand a seamless experience, not only on the game itself, but customer service & tech support. What is the secret?

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Key Software Development Outsourcing Statistics and Trends for 2024

Groove Technology

billion, with projections indicating a 5% annual growth until 2027, primarily driven by enterprise software development requirements. Many CTOs demand compliance with standards such as ISO 27001 certification is essential for service providers in the global IT outsourcing landscape. The IT outsourcing market has reached $617.69

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How The MSP Market Is Booming ?

31 West

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider. billion in 2021.

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