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Statistics on the Philippine BPO Industry for the year, 2022. There were undoubtedly many disruptions that caused havoc for businesses in 2020 and this also affected the Philippine BPO Industry. The Philippines must concentrate on improving and strengthening its BPO sector. BPO Industry in the Philippines Statistics 2021.
In the Philippines, the first contact center for business process outsourcing (BPO) was constructed in 1992. Cost Efficient LaborCost savings are the most alluring advantage of outsourcing to the Philippines. The Philippine IT-BPM Roadmap 2028, which aims to employ 2.5 billion in revenue , according to IBPAP.
With a compound annual growth rate (CAGR) of 8.5%, the global business process outsourcing (BPO) market was valued at $245.91 billion by 2028. It is not surprising that 70% of CEOs cite cost savings as their primary justification for outsourcing. Reduced Costs. It costs money to hire new employees.
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