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billion by 2028, growing at a CAGR of 10.5% from 2020 to 2028. This growth is driven by the increasing demand for outsourcing business processes, as companies seek to improve efficiency, reduce costs, and enhance customer experience. While some fear job displacement, others see the emergence of new opportunities in BPO.
Outsourcing has been around since the industrial age. Your brand can take advantage of the status of a nation or the social position that your company’s jobs would have relative to other countries and cultures. For example, a call center job may be more highly prized by Bangladesh than the U.S. CAGR between 2021-2028.
The industry’s contributions include preserving jobs, promoting investment, promoting rural development, and increasing demand for real estate. In addition, many companies providing international business services are including offshoring and outsourcing into their plans to reduce costs across nations. Source: IBPAP. Key points.
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