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percent (from 2016 to 2022), and as a result, will see an increase in its share of the global IT-BPM outsourcing sector from 12.7 By 2028, IBPAP estimates that there will be roughly 2.5 million people working in outsourcing. IBPAP will soon release a roadmap for the industry through 2028. . percent in 2016 to 15.5
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