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Analyst Relations Newsletter Q4 2022: Key Highlights from Custom Research

Everest Group

As the world’s second largest IT-BP service delivery destination, IBPAP, together with its partner sub-sector associations (Contact Center and Business Process, IT, healthcare, Global In-House Centers, animation, and game development), commissioned Everest Group for the development of Philippines IT-BPM Industry Roadmap 2028.

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How to set employee expectations for remote work

Hyland

By 2028, projections by Upwork show that 73% of all departments are expected to include remote workers. Either team leads or human resources (HR) — sometimes both — should take the initiative to foster engagement starting from someone’s very first day on the job. In this piece: 5 steps: How to set employee expectations for remote work.

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What Is The Future of IT Managed Services?

31 West

billion in 2028, at a CAGR of 12.6% AI is being used more and more to automate repetitive jobs and develop ground-breaking new goods and services. Certainly, AI is like the frontline personnel when it comes to sorting and finishing of jobs resulting in the above-mentioned cost-saving advantages. Does this look exaggerated?

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How to hire dedicated developers for your software team

The Scalers

Finding the right people is critical to meeting rising customer demands and industry expectations, however quality offshore developers understand their value and don’t switch jobs easily. In recruitment you should create accurate job descriptions that correspond with the positions you are advertising.

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Top destinations with the highest number of software developers

The Scalers

Software developer employment is projected to grow 21% by 2028. Technology jobs have proven to be pandemic proof as businesses accelerate digital transformation and revamp their business models to respond to Covid-19. So, software engineers have not seen the extensive elimination of jobs or cuts to pay that some others have seen.

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RPA-as-a-Service: Helping SMBs Ease Into Automation

Automation Anywhere

According to Grand View Research, the as-a-service segment accounted for more than 61% of the market share in 2020 and is expected to grow further at the highest CAGR from 2021 to 2028. Mordor Intelligence forecasts that the annual growth rate of the automation-as-a-service market will grow in the next five years to 26.9%.

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Philippine BPO Statistics 2023

Magellan Solutions

Furthermore, the long-term forecast suggests that the industry has the potential to generate over $59 billion in revenue and create one million additional job opportunities by 2028. They also expect the industry to create a million jobs by 2028. The industry is expected to reach its goal of 1.7

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