Groove Technology

SEPTEMBER 27, 2024

This cost reduction stems from lower labor costs in certain regions, reduced overhead expenses, and the ability to scale resources as needed. According to a report by Korn Ferry, by 2030, there will be a global talent shortage of more than 85 million people.

Software 130

Software Outsourcing Offshoring Right-Sizing 130

Perficient Digital Transformation

SEPTEMBER 12, 2023

trillion in potential contributions by 2030. This is a direct impact of AI and automation product enhancements that are driving consumer demand across various industries. This improves, streamlines, and automates business processes and optimizes inventory and capacity.

E-Commerce 52

E-Commerce Order Management Reduced Overhead Inventory Management 52

Magellan Solutions

JULY 29, 2021

The lockdowns of the past year have accelerated the shift to greater automation in responding to inquiries to lenders, insurers, and telecom operators. The Asian Development Bank predicts that by 2030 AI and similar technologies could displace 286,000 workers or almost a quarter of the people in the telemarketing call center Philippines.

Call Center 52

Call Center Sales Analytics Insurance 52