Raya Contact Center

DECEMBER 22, 2024

A growing diverse workforce, technological advancements, and the need for cost efficiencies, also position other upcoming North African countries such as Rwanda and Ghana as attractive delivery locations for CX services. These locations also offer an opportunity to meet impact sourcing goals.

Government 45

Government Impact Sourcing Research Analytics 45

Everest Group

NOVEMBER 30, 2023

Nothing could underpin the importance more than the fact that the first Global Stocktake (GST) of the implementation of the Paris Agreement will conclude at COP28, the mid-point in the implementation of the 2030 Agenda for Sustainable Development and its SDGs, including Goal 13 (climate action).

Supply Chain Management 64

Supply Chain Management Finance Research Government 64

Everest Group

JANUARY 17, 2025

A growing diverse workforce, technological advancements, and the need for cost efficiencies, also position other upcoming North African countries such as Rwanda and Ghana as attractive delivery locations for CX services. These locations also offer an opportunity to meet impact sourcing goals.

Government 52

Government Impact Sourcing Accounting Sourcing 52