Everest Group

DECEMBER 11, 2023

Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. What does this mean for the sustainability enablement services market?

Regulations 162

Regulations Collaborations Accounting Analytics 162

Zinnov

JULY 21, 2023

With enterprises prioritizing Data Engineering and Analytics, Cybersecurity, and IOT capabilities, Service Providers (SPs) have a significant opportunity to capitalize on this need. Manufacturing-led, Hi-tech-led, and Services-led verticals constitute the majority of the Digital Engineering spend. Tn at the end of the decade.

Engineering 95

Engineering Manufacturing Cybersecurity Analytics 95

Everest Group

NOVEMBER 11, 2022

With a potential growth rate of more than 50% by 2030, it is considered the technology of the future. Efficiency: Creating an open metaverse system requires a powerful underlying infrastructure that can combine complicated virtual environments into a single ecosystem.

Finance 130

Finance Flexibility Service Efficiency 130

Raya Contact Center

DECEMBER 22, 2024

Similarly, both UAE and Kuwait are also experiencing a sharp growth in smartphone adoption Growing prominence of African nations Well-established North African countries such as Egypt are attractive delivery locations for customer experience (CX) services, due to their proximity to continental Europe and the UK.

Government 45

Government Impact Sourcing Research Analytics 45

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Improved customer service – Outsourced centers handle high call volumes extremely efficiently, reducing hold times.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Immedus

NOVEMBER 11, 2021

As they see it, paying people before a designated pay date offers employees access to this resource in a way that is cost-efficient. billion people do not have access to traditional financial services making traditional payments via checks or electronic transfers irrelevant. billion by 2030, growing at a CAGR of 4.2%

Payroll 105

Payroll Banking Accounting Regulations 105

IBM Services

FEBRUARY 5, 2024

The Australian government is officially phasing out checks by 2030 as part of a wider range of payment reforms for the digital era. The IBM Payments Center™ (IPC) Check Services on IBM Cloud for Financial Services® provides a managed, secure platform built to scale up and down to accommodate changing check volumes.

Banking 91

Banking Business Process Outsourcing Flexibility Regulations 91

IBM Services

FEBRUARY 7, 2024

And they could drive economic gains: Research shows markets for carbon-neutral goods and services may be worth $10.3 Companies are investing in renewable energy projects and implementing energy-efficient technologies and practices. trillion in economic benefits by 2030. trillion to the global economy by 2050.

Government 95

Government Software Regulations Sourcing 95

Magellan Solutions

MARCH 27, 2023

You should base your decision on which one offers the finest customer service. A distinguished company will take pride in giving exceptional customer service. Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report.

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

NoonDalton

FEBRUARY 10, 2025

Customer service is undergoing a dramatic transformation, and Googles latest innovation, Talk to a Live Representative, is setting a new precedent. But beyond its convenience, this feature reveals a fundamental truth: human-led customer service is still a priority. So, how do companies balance AIs efficiency with human touch?

Customer Service 52

Customer Service Service Customer Support Automation 52

Ivemsa

NOVEMBER 28, 2023

The core value of what manufacturing in Mexico provides remains the same, but here are ways it has evolved over the years, and how Mexico shelter services have helped U.S. faces a manufacturing skills gap resulting in over two million jobs expected to go unfilled by 2030. As part of a full suite of shelter services, U.S.

Manufacturing 52

Manufacturing Service Reduced Costs Administrative 52

Pure Moderation

DECEMBER 15, 2022

from 2022 to 2030. Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile. Focus On Omnichannel Customer Services. In 2021, its market value was USD 245.9

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Out-Tasking 98

Zinnov

DECEMBER 4, 2022

Among the industries that Quantum Computing has the potential to revolutionize, the Financial Services industry stands out for several reasons. First, the size of the prize is hefty – Quantum Computing is set to generate up to USD 40-45 Bn in revenues in the Financial Services industry alone upon its maturity by 2040 with a CAGR of ~40-42%.

Service 59

Service Research Government Collaborations 59

IBM Services

FEBRUARY 29, 2024

More than 110 countries at the United Nations’ COP28 climate change conference agreed to triple that capacity by 2030, and global investment in clean energy transition hit a record high of USD 1.8 They are increasingly requiring their suppliers to use renewable energy and adopt energy-efficient practices. trillion in 2023.

Sourcing 101

Sourcing Operational Costs Government Efficiency 101

Groove Technology

SEPTEMBER 27, 2024

Outsourcing software development has emerged as a powerful strategy for businesses seeking to enhance efficiency and innovation. According to a report by Korn Ferry, by 2030, there will be a global talent shortage of more than 85 million people. Consider using code escrow services for additional protection.

Software 130

Software Outsourcing Offshoring Right-Sizing 130

IBM Services

MARCH 8, 2023

With more than 85 million jobs expected to go unfilled by that time , creating more intelligent operations with AI and automation is required to deliver the efficiency, effectiveness and experiences that business leaders and stakeholders expect. IBM Consulting believes foundation models will dramatically accelerate AI adoption in business.

Call Center 94

Call Center Government Research Jobbing 94

AS White Global

JUNE 13, 2022

We’ve covered the benefits of offshoring fintech services to a dedicated staff. Now, let’s help you assess what you need to look for in an offshore service provider for developing and maintaining fintech services. By 2030, there will be a global shortage of human talent – more than 85 million people – and $8.5

Offshoring 52

Offshoring Service Cybersecurity Banking 52

Mattsen Kumar

OCTOBER 1, 2024

This transformation is not just about keeping up with technological trends; it’s about fundamentally reshaping how utilities interact with their customers and deliver services. billion by 2030. from 2024 to 2030. This technique enables to minimize service disruptions and improve across-the-board reliability. out of 100.

Streamline Operations 52

Streamline Operations Customer Service Efficiency Operational Costs 52

The Scalers

JANUARY 26, 2022

Desire for better performance, efficiency, and productivity is not anything new and this is why hiring elite software developers is the utmost priority of any business to maintain position in the digital space. Experts predict that the pool will grow to reach 45 million by 2030. In fact, the number of software developers has increased.

Software 95

Software Offshoring Engineering Right-Sizing 95

IBM Services

FEBRUARY 23, 2024

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. These technologies enable systems to interact, learn from interactions, adapt and become more efficient. billion by 2030.

Customer Service 102

Customer Service Healthcare Analytics E-Commerce 102

Groove Technology

SEPTEMBER 27, 2024

According to the Global Services Location Index 2023 by A.T. Kearney, India leads the rankings for IT service outsourcing, followed closely by China and Malaysia. from 2024-2030 (Grand View Research, 2023). The country's high-quality services come at a premium, with hourly rates ranging from $100 to $180.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Perficient Digital Transformation

NOVEMBER 5, 2021

Google introduced Google Distributed Cloud , which is a portfolio of fully managed hardware and software solutions that extend Google Cloud’s infrastructure and services to data centers and the edge. Google is carbon neutral today, but its goal is to run on carbon-free energy by 2030. Google Distributed Cloud. Spark on Google Cloud.

Analytics 69

Analytics Management Sourcing Software 69

IBM Services

APRIL 11, 2023

Through our learning resources, Your Learning and Your Career at IBM, IBMers are positioned to accelerate skill growth and gain more relevant skills to gain efficient and personalized manner. This year, we are working on refreshing our programs, to accelerate skill growth and bring more relevance and personalization.

Cybersecurity 81

Cybersecurity Software Collaborations Jobbing 81

IBM Services

JANUARY 29, 2024

They are powerful tools and methods that can help you drive efficiency, agility and resiliency throughout the data center and into everything the business does through digital means. billion by 2030. It’s also important to clearly define the role of new advanced technologies in your new environment. billion in 2022.

Automation 69

Automation Human Resources Flexibility Design 69

Velocity Global

MAY 6, 2021

Experts state countries can create at least 65 million new low-carbon jobs globally by 2030 if they take action soon. Experts estimate worldwide green initiatives could generate at least $26 trillion in net global economic benefits between now and 2030. billion to fund energy-efficient remodels of publicly funded housing by 2026.

Manufacturing 52

Manufacturing Finance Jobbing Banking 52

IBM Services

APRIL 18, 2024

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. On a smaller scale, some organizations are reallocating gen AI budgets towards headcount savings, particularly in customer service.

Research 93

Research Out-Tasking Manufacturing Customer Service 93

Zinnov

FEBRUARY 20, 2024

” Attracted by the promise of cost savings, they arrived with expectations of efficiency but were met with something far more valuable: a wealth of talent eager to prove its worth. Today over 1600 maturing GCCs drive global transformation showcasing India’s immense service delivery capabilities.

Offshoring 64

Offshoring Government Healthcare Engineering 64

Perficient Digital Transformation

NOVEMBER 30, 2022

To kick off the largest cloud conference of the year, Amazon Web Services (AWS) CEO Adam Selipsky delivered his opening keynote at AWS re:Invent in Las Vegas. Governments rely on the cloud to provide critical services to constituents. New Healthcare and Life Science Services. Amazon Redshift Integration for Apache Spark.

Healthcare 64

Healthcare Analytics Pharmaceuticals Retail 64

Capgemini

SEPTEMBER 4, 2024

The market for sustainable technology is experiencing unprecedented growth, driven by several compelling factors: Economic benefits : Sustainable technology delivers cost savings and operational efficiencies. Rising consumer demand : Consumers are increasingly prioritizing eco-friendly products and services.

Operational Costs 52

Operational Costs Regulations Research Reduced Costs 52

Ivemsa

SEPTEMBER 5, 2023

has become Mexico’s largest trading partner with goods and services totaling over $614 billion. By 2030, 2.1 IVEMSA provides cost-effective shelter services to get U.S. manufacturers up and running quickly and efficiently. Since then, the U.S. Now, as it’s done in the past, U.S. Workforce Availability U.S.

Manufacturing 52

Manufacturing Nearshoring Administrative Jobbing 52

IBM Services

SEPTEMBER 6, 2023

A recent study by Price Waterhouse Cooper (PwC) estimates that by 2030, artificial intelligence (AI) will generate more than USD 15 trillion for the global economy and boost local economies by as much as 26%. (1) 1) But what about AI’s potential specifically in the field of marketing?

Marketing 83

Marketing E-Commerce Out-Tasking Automation 83

Magellan Solutions

FEBRUARY 15, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. What Defines The Best Patient Care Services Phone Calls? Patient care services are an extension of health care in itself.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Capgemini

JUNE 14, 2023

This has resulted in increased efficiency in network usage by minimizing interference. It can intelligently allocate radio resources, manage interference, and adjust network parameters to ensure efficient resource utilization and optimal network performance. The xApp increased spectral efficiency by 2x. More details here.

Engineering 52

Engineering Flexibility Operational Costs Efficiency 52

Capgemini

JANUARY 16, 2024

Productivity tools like Microsoft Teams are more than messaging services – they are platforms for a more efficient, collaborative way of working. This does not spell the end of in-house security but should accelerate its evolution into a more employee-centric service. The next step is operational flexibility.

Flexibility 52

Flexibility Facilities Management Cybersecurity Collaborations 52

AS White Global

DECEMBER 14, 2022

Whilst the demand in health care is more for registered nurses, medical technicians, and aged and disabled carers, offshore teams can provide various essential services to improve efficiencies in the health care industry. Legal Services. Remote work will still play a significant factor in providing legal services.

Offshoring 52

Offshoring Legal Services Administrative Accounting 52

Anexa

MAY 16, 2022

It raised many questions, like can productivity and efficiency be an integral part of the work-from-home model, and how can advanced technologies support seamless operations? Automation has become a key focus for GBS, with research showing that by 2030 it will likely affect 60% of all jobs. And e-commerce? We were made for that.

E-Commerce 52

E-Commerce BPO Human Resources Research 52

Magellan Solutions

MARCH 27, 2023

You should base your decision on which one offers the finest customer service. A distinguished company will take pride in giving exceptional customer service. Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52