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This cost reduction stems from lower labor costs in certain regions, reducedoverhead expenses, and the ability to scale resources as needed. According to a report by Korn Ferry, by 2030, there will be a global talent shortage of more than 85 million people.
The Asian Development Bank predicts that by 2030 AI and similar technologies could displace 286,000 workers or almost a quarter of the people in the telemarketing call center Philippines. Auditing call interactions guarantees stronger adherence to scripts, regulations, and company standards for more comprehensive compliance control. “AI
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