Groove Technology

NOVEMBER 15, 2024

Financial Sector Leads in Outsourcing: A full 72% of the financial services sector is adapting to outsourcing trends to enhance efficiency outsources software and app development, driven by the need for secure, scalable, and compliant digital solutions. and GDPR from outsourcing providers to ensure data protection.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Everest Group

SEPTEMBER 30, 2024

For service providers, this diversification presents opportunities to establish stronger ties with semiconductor manufacturers looking to tap into these emerging markets. Service providers can develop advanced testing methodologies and employ tools such as digital twins for simulation.

Outsourcing 52

Outsourcing Service Engineering Manufacturing 52

Ivemsa

NOVEMBER 28, 2023

The core value of what manufacturing in Mexico provides remains the same, but here are ways it has evolved over the years, and how Mexico shelter services have helped U.S. faces a manufacturing skills gap resulting in over two million jobs expected to go unfilled by 2030. As part of a full suite of shelter services, U.S.

Manufacturing 52

Manufacturing Service Reduced Costs Administrative 52

Everest Group

OCTOBER 27, 2022

Vendors will start rebranding existing products and services to be at the core of enterprise metaverse strategies, including commerce, blockchain, distributed infrastructure, digital twins and customer experience, predicted Yugal Joshi , Partner and business technology leader at Everest Group.

Service 40

Service 40

Zinnov

JULY 21, 2023

With enterprises prioritizing Data Engineering and Analytics, Cybersecurity, and IOT capabilities, Service Providers (SPs) have a significant opportunity to capitalize on this need. Manufacturing-led, Hi-tech-led, and Services-led verticals constitute the majority of the Digital Engineering spend. Tn at the end of the decade.

Engineering 95

Engineering Manufacturing Cybersecurity Analytics 95

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. from 2022 to 2030. from 2022 to 2030. It is the main reason behind the growth of MSP help desk services.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. from 2022 to 2030. from 2022 to 2030. It is the main reason behind the growth of MSP help desk services.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Everest Group

AUGUST 1, 2023

Clinical and Care Management Operations – Services PEAK Matrix® Assessment Value-based care models have gained significant traction in the market with growing costs of healthcare services and a pronounced gap in the care quality provided under traditional fee-for-service models.

Management 52

Management Healthcare Service Reduced Costs 52

Everest Group

MARCH 22, 2022

How are European Organisations Riding the Global Services Headwinds? Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services. March 22, 2022 |.

Service 52

Service Impact Sourcing BPO Sourcing 52

McKinsey and Company

OCTOBER 21, 2021

Supplying the goods and services to enable the global net-zero transition could be worth £1 trillion to UK businesses by 2030.

Service 122

Service 122

Simplr

SEPTEMBER 27, 2023

To say things are changing quickly in customer service would be the understatement of the decade. In a span of a few short months, generative AI has completely upended what we thought was possible to automate within customer service interactions. What does this mean for the future of customer service as we march towards 2030?

Customer Service 52

Customer Service Marketing Service Automation 52

Mattsen Kumar

OCTOBER 1, 2024

This transformation is not just about keeping up with technological trends; it’s about fundamentally reshaping how utilities interact with their customers and deliver services. billion by 2030. from 2024 to 2030. This technique enables to minimize service disruptions and improve across-the-board reliability. out of 100.

Streamline Operations 52

Streamline Operations Customer Service Efficiency Automation 52

Zinnov

AUGUST 2, 2024

They operated with surgical precision – seamlessly managing globally distributed teams and customers across time zones while maintaining stringent service levels. And make no mistake – this model is here to stay and will only get stronger by 2030. Aided by a USD 3.5

Engineering 52

Engineering Collaborations Finance Government 52

Capgemini

MARCH 6, 2023

THE NEED FOR WEALTH-AS-A-SERVICE Shreya Jain 06 March 2023 Facebook Twitter Linkedin Recent times have witnessed the popularity of white-label banking, or as it is widely known – Banking-as-a-Service (BaaS). billion by 2030. The banking business today expects agility with quick, tangible results.

Service 52

Service Banking Advisory Marketing 52

Everest Group

OCTOBER 5, 2021

Europe’s Global Services Market – Rapid Recovery, New Locations, and Skyrocketing Prices? Join our experts for this webinar as they spotlight the current state of the European global services market and deliver insights on how enterprises can capitalize on and navigate the change. LIVE WEBINAR. October 5, 2021 |.

Marketing 52

Marketing Service BPO Offshoring 52

Everest Group

SEPTEMBER 18, 2024

Having successfully completed that action in just two years, our new pledge is to grow the impact sourcing workforce to 1 million by 2030. Everest Group’s first Commitment to Action in 2022 was to grow the impact sourcing market from 350,000 FTEs to half a million in three years.

Impact Sourcing 52

Impact Sourcing Sourcing Government Research 52

Everest Group

MARCH 3, 2023

With customer demand for financial services rising across geographies, looming recessionary fears and competition is leading enterprises to expand beyond North America and enter developing markets such as the UK, Europe, Latin America, Asia Pacific, the Nordics, and the Middle East. trillion in 2030, growing at a CAGR of 53.4%

Outsourcing 52

Outsourcing Marketing Service Banking 52

Capgemini

SEPTEMBER 18, 2024

In this article, Fredrik Almhöjd recommends three actions commercial vehicle manufacturers can take now to start overcoming customer resistance to e-mobility, with an emphasis on charging and connected services. We’ll discuss the important topic of automotive-connected services in more detail later in this blog series.

Sales 52

Sales Manufacturing Regulations Inventory Management 52

McKinsey and Company

MARCH 10, 2023

By expanding their use of digital health tools, African health systems could realize up to 15 percent efficiency gains by 2030 and reinvest the savings to improve access and outcomes.

Efficiency 82

Efficiency Healthcare Service 82

Zinnov

MAY 22, 2024

GCCs also pay over 20% higher compensation on average, compared to Tech Services companies. The Next Chapter in India’s GCC Story: Integrated Global Organizations We believe that by 2030, India Global Capability Centers (GCCs) will cease to exist in their current form. Tn, is at the same level as China’s GDP in 2007.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

Globalization Partners

SEPTEMBER 7, 2021

By 2030, 65 per cent of the region’s enormous population is projected to be middle class. trillion in total consumption expenditure will also represent one-third of ASEAN’s consumption by 2030, making it the largest consumer opportunity for the region. The region’s growing consumer markets.

E-Commerce 98

E-Commerce Marketing Right-Sizing Accounting 98

Zinnov

DECEMBER 4, 2022

Among the industries that Quantum Computing has the potential to revolutionize, the Financial Services industry stands out for several reasons. First, the size of the prize is hefty – Quantum Computing is set to generate up to USD 40-45 Bn in revenues in the Financial Services industry alone upon its maturity by 2040 with a CAGR of ~40-42%.

Service 59

Service Research Government Collaborations 59

Zinnov

OCTOBER 24, 2024

By 2030, this number is projected to reach an impressive 30,000+, representing a compound annual growth rate (CAGR) of 25.1%. The number is expected to grow to 4,000+ by 2030, with a CAGR of 20.6%. Recent data paints a compelling picture of this trend: In 2022, there were 5,000+ global leaders overall in Indian GCCs.

Collaborations 53

Collaborations Analytics Engineering Offshoring 53

Global Expansion

APRIL 28, 2023

There are many booming industries in the country, including pharmaceuticals, fast-moving consumer goods (FMCG), financial services, and chemicals. The tech sector is also set to reach $500 billion by 2030. Around 265 million Indians speak English , making India one of the largest English-speaking populations worldwide.

Pharmaceuticals 52

Pharmaceuticals Service 52

IBM Services

FEBRUARY 5, 2024

The Australian government is officially phasing out checks by 2030 as part of a wider range of payment reforms for the digital era. The IBM Payments Center™ (IPC) Check Services on IBM Cloud for Financial Services® provides a managed, secure platform built to scale up and down to accommodate changing check volumes.

Banking 91

Banking Business Process Outsourcing Flexibility Regulations 91

Raya Contact Center

AUGUST 23, 2022

The new partnership reflects the extent of the trust Raya CX has built in the Gulf and the Kingdom of Saudi Arabia, especially as we have proven our value as a successful partner for major companies around the world by providing CX outsourcing services at the highest level in accordance with international quality standards.”. About RAYA CX.

Management 76

Management Business Process Outsourcing Outsourcing Customer Service 76

Raya Contact Center

AUGUST 21, 2022

The new partnership reflects the extent of the trust Raya CX has built in the Gulf and the Kingdom of Saudi Arabia, especially as we have proven our value as a successful partner for major companies around the world by providing CX outsourcing services at the highest level in accordance with international quality standards.”. About RAYA CX.

Business Process Outsourcing 76

Business Process Outsourcing Management Outsourcing Customer Service 76

AS White Global

JUNE 13, 2022

We’ve covered the benefits of offshoring fintech services to a dedicated staff. Now, let’s help you assess what you need to look for in an offshore service provider for developing and maintaining fintech services. By 2030, there will be a global shortage of human talent – more than 85 million people – and $8.5

Offshoring 52

Offshoring Service Cybersecurity Banking 52

Zinnov

AUGUST 22, 2023

This shift offers an unprecedented opportunity for businesses within the CleanTech industry, a sector projected to reach a staggering USD 380-400 Bn by 2030. By 2030, an additional 1.2 By 2030, an estimated 350 Mn EVs are set to hit the roads, sparking a surge in innovation and development. Why is there a need for CleanTech now?

Co-Sourcing 52

Co-Sourcing Retail Software Manufacturing 52

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. This is a theme prominent not just at an enterprise level, but also at an international level.

Supply Chain Management 64

Supply Chain Management Finance Research Government 64

Raya Contact Center

JUNE 5, 2023

RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, is proud to announce the opening of its second site in the Kingdom of Saudi Arabia in the heart of Riyadh.

Customer Service 98

Customer Service Management Service Marketing 98

Raya Contact Center

JUNE 5, 2023

RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, is proud to announce the opening of its second site in the Kingdom of Saudi Arabia in the heart of Riyadh.

Customer Service 98

Customer Service Management Service Marketing 98

Everest Group

SEPTEMBER 21, 2022

With Metaverse growth expected to surge to US$679 billion by 2030, its influence and possibilities seem endless. What does this mean for the T&S services industry? Enterprises across industries are already relying on third-party T&S services to make their current engagement platforms safe for their users.

Regulations 98

Regulations Government Collaborations Service 98

Magellan Solutions

DECEMBER 7, 2022

Telehealth Services is the process of giving care and medical services from a distance using technology for communication. The market for telehealth services was estimated to be worth USD 83.5 BENEFITS OF TELEHEALTH SERVICES. RURAL RESIDENTS’ ACCESS TO MEDICAL SERVICES. EMERGENCY PSYCHOLOGICAL SERVICES.

Service 75

Service Healthcare Insurance Reduced Costs 75

Perficient Digital Transformation

OCTOBER 16, 2024

trillion talent shortage projected by 2030. To take this concept further, AI can be leveraged as a concierge service when paired with human managers to coach, mentor, and guide employees to the next level in their career journeys.

Jobbing 105

Jobbing Right-Sizing Out-Tasking Administrative 105

Everest Group

MAY 10, 2022

While not a newcomer to service delivery, Africa has recently been experiencing a surge from buyers and service providers in adoption and investment, making this a region to watch for technical support and other value-added IT and business process services (BPS). trillion by 2030, according to market forecasts.

Service 52

Service Third Party Outsourcing Government Regulations 52

Perficient Digital Transformation

MARCH 14, 2024

The ability to offer healthcare products and services digitally is more important than ever. billion by 2030. 3 Ways Adobe Commerce Elevates Pharmacy Services In fact, the global healthcare eCommerce market is projected to reach $994.2 Additionally, consumer demand for proactive, personalized experiences is at an all-time high.

Healthcare 52

Healthcare Marketing Service 52