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Top Emerging Customer Experience Trends in the Gulf Region

Raya Contact Center

Similarly, both UAE and Kuwait are also experiencing a sharp growth in smartphone adoption Growing prominence of African nations Well-established North African countries such as Egypt are attractive delivery locations for customer experience (CX) services, due to their proximity to continental Europe and the UK.

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Enhancing the payer-provider partnership

Capgemini

annually from 2022 to 2031 , reaching $7.1 trillion by 2031. Rising costs for medical services, pharmaceuticals, and advanced technologies place a significant financial burden on health plans. Rising healthcare costs and regulatory pressures Healthcare costs are rising at alarming rates.