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Customer relationship management is a practice that has not only withstood the test of time since the 1960s but has also transformed how businesses like out-of-hours call center companies, operate. Automate repetitive tasks, like collecting and capturing customer information, scheduling reminders, and managing emails.
With the right LMS, you dont just train outsourced IT teams but help them deliver more, be in sync with your business objectives, and do more than offer the best service while at the same time reducing cost and time. Continue reading to find out more about the topic. What Is an LMS? ” John C.
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