Simplr

JUNE 5, 2023

[ Updated: June 5, 202 3] Training and onboarding of customer service staff can be costly and time-consuming. Can you reduce customer service costs without sacrificing the quality of your customer’s experience? Is customer service a cost center? Customer service has transformed from a cost center to a revenue driver.

Customer Service 98

Customer Service Efficiency Call Center Service 98

IBM Services

MARCH 28, 2024

According to a report from Future Market Insights (link resides outside ibm.com), the global private cloud services market is forecast to grow to USD 405.30 billion by 2033, up from USD 92.64 In a public cloud , a third-party service provides computing resources (e.g., billion in 2023. What is a private cloud?

Healthcare 105

Healthcare Software Administrative Finance 105

Simplr

MAY 2, 2023

As businesses navigate the ever-changing world of customer service, the use of ChatGPT , generative AI, and large language models (LLMs) is becoming increasingly important. Especially in customer service. At Simplr, we believe that 90% of customer service interactions will be automated by 2033.

Customer Service 52

Customer Service Automation Service Management 52

Mattsen Kumar

APRIL 24, 2024

Debt collection agencies have come onto the scene for businesses seeking professional services collecting overdue payments. The integration of tailored services into debt management makes the invoicing process hassle-free and effective. B2B collections are transforming as we examine the outlook for this sector.

Outsourcing 52

Outsourcing Regulations Analytics Professional Outsourcing 52

Amzur

OCTOBER 29, 2024

million by 2033, growing at a compound annual growth rate (CAGR) of 25.5% during the forecast period from 2024 to 2033. Imagine a world where your ERP system not only automates tasks but also anticipates your needs, optimizes your processes, and predicts future trends.

Inventory Management 95

Inventory Management Analytics Advisory Automation 95