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Cost-Efficient Customer Service: Quality without the Price

Simplr

[ Updated: June 5, 202 3] Training and onboarding of customer service staff can be costly and time-consuming. Can you reduce customer service costs without sacrificing the quality of your customer’s experience? See how Simplr is helping enterprise brands increase revenue through customer engagement.

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Questions to Ask When Evaluating a Generative AI (LLM) Chatbot Provider

Simplr

As businesses navigate the ever-changing world of customer service, the use of ChatGPT , generative AI, and large language models (LLMs) is becoming increasingly important. Especially in customer service. At Simplr, we believe that 90% of customer service interactions will be automated by 2033.

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The Retention Equation: UK Telecom Industry Insights

Mattsen Kumar

In the dynamic world of telecommunications, where connectivity isn’t just a luxury but a necessity, the art of keeping customers connected goes beyond mere service provision. Regarding about word-of-mouth promotion, 60% of loyal customers share their favorite brand with friends and family.

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The Retention Equation: UK Telecom Industry Insights

Mattsen Kumar

In the dynamic world of telecommunications, where connectivity isn’t just a luxury but a necessity, the art of keeping customers connected goes beyond mere service provision. Regarding about word-of-mouth promotion, 60% of loyal customers share their favorite brand with friends and family.

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The Retention Equation: Insights from the UK Telecom Sector

Mattsen Kumar

In the dynamic world of telecommunications, where connectivity isn’t just a luxury but a necessity, the art of keeping customers connected goes beyond mere service provision. Regarding about word-of-mouth promotion, 60% of loyal customers share their favorite brand with friends and family.