Cost-Efficient Customer Service: Quality without the Price
Simplr
JUNE 5, 2023
As more businesses look to cut costs wherever possible, especially within CX, it presents challenging questions for management: Is outsourcing to a legacy call center sustainable anymore? Outsourcing to offshore call centers ensured cheap labor on a global scale. Customer service has transformed from a cost center to a revenue driver.
98 
Let's personalize your content