Cost-Efficient Customer Service: Quality without the Price
Simplr
JUNE 5, 2023
Outsourcing to offshore call centers ensured cheap labor on a global scale. In fact, here at Simplr, we believe that 90% of customer service interactions will be automated by 2033. Customer service has transformed from a cost center to a revenue driver. Today, however, customer service is a major revenue generator.
Let's personalize your content