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Role of AI in Revolutionizing Customer Experience in the Utility Sector

Mattsen Kumar

The promise of AI goes far beyond mere automation; it’s about creating a more dynamic, responsive, and personalized customer experience. AI-powered energy management systems have the potential to achieve a 20% growth in energy efficiency by the year 2035.

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The different types of renewable energy 

IBM Services

offshore wind energy production by 2035 using large-scale floating turbines that can be placed in deeper water. Renewable energy meets emerging technology Technologies including artificial intelligence (AI ) and data analytics are key to enhancing the benefits of renewable energy. You can read more about IBM’s impact here.

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The critical need for data trust in business operations

Capgemini

Research from Gartner and Forrester indicates that poor data quality can cost organizations between 2035% of their operating revenue, impeding intelligent decision-making and operational efficiency. Many organizations recognize the significance of data, but industry experts suggest that the impact of poor data quality is often underestimated.