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Role of AI in Revolutionizing Customer Experience in the Utility Sector

Mattsen Kumar

AI-powered energy management systems have the potential to achieve a 20% growth in energy efficiency by the year 2035. AI systems streamline billing processes, ensuring accuracy and transparency. Advanced Predictive Analytics: Improving accuracy in energy forecasting and consumption management.

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Four B2B E-Commerce Trends for 2025

Perficient Digital Transformation

However, more organizations are moving away from traditional processes, embracing online platforms to streamline operations, expand their reach, and deliver better customer experiences. Businesses can offer customized product recommendations, dynamic pricing, and personalized purchasing portals by leveraging AI and data analytics.