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Remove 2035 Remove Automation Remove Operational Costs
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Role of AI in Revolutionizing Customer Experience in the Utility Sector

Mattsen Kumar

OCTOBER 1, 2024

IBM’s global study results demonstrate that 74% of Energy & Utility companies surveyed have implemented or are analyzing using AI in their operations. The promise of AI goes far beyond mere automation; it’s about creating a more dynamic, responsive, and personalized customer experience.

Streamline Operations 52
Streamline Operations Customer Service Efficiency Automation 52
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The different types of renewable energy 

IBM Services

JANUARY 26, 2024

offshore wind energy production by 2035 using large-scale floating turbines that can be placed in deeper water. Together, nuclear power and hydropower provide three quarters of the world’s low-carbon energy, but due to safety concerns and operating costs, nuclear power generation is being reduced in advanced economies.

Offshoring 75
Offshoring Sourcing Manufacturing Operational Costs 75
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