Rising Prominence of Africa in Technical Support and Other Value-added Services
Everest Group
MAY 10, 2022
By 2035 the working population in Sub-Saharan Africa is expected to be larger than the rest of the world combined. South Africa (for non-voice Finance & Accounting) and Morocco (for voice-based services) offer cost savings of 40-60% over source geographies. trillion by 2025 and $2.5 trillion by 2030, according to market forecasts.
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