Rising Prominence of Africa in Technical Support and Other Value-added Services
Everest Group
MAY 10, 2022
Africa has been part of the sourcing strategy of numerous Information Technology (IT) and BPS leaders in the Europe, Middle East, and Africa (EMEA) region for quite some time. By 2035 the working population in Sub-Saharan Africa is expected to be larger than the rest of the world combined.
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