Remove 2035 Remove Operational Costs Remove Service
article thumbnail

Role of AI in Revolutionizing Customer Experience in the Utility Sector

Mattsen Kumar

This transformation is not just about keeping up with technological trends; it’s about fundamentally reshaping how utilities interact with their customers and deliver services. IBM’s global study results demonstrate that 74% of Energy & Utility companies surveyed have implemented or are analyzing using AI in their operations.

article thumbnail

The Sustainability Standoff: Industry Players, Regulators, and the Carbon Question of AI | Blog

Everest Group

In our previous blogs, we have explored the stakeholder ecosystem for gen AIs sustainability technology providers, service providers, and enterprises and why Diversity, Equity, Inclusion, and Belonging (DEIB) must remain central to its development. gigatons of CO emissions annually by 2035.