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Four B2B E-Commerce Trends for 2025

Perficient Digital Transformation

However, more organizations are moving away from traditional processes, embracing online platforms to streamline operations, expand their reach, and deliver better customer experiences. Recent research shows that the global B2B e-commerce market is expected to surge from $28.86 billion by 2035 ( Modern Diplomacy ).

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Role of AI in Revolutionizing Customer Experience in the Utility Sector

Mattsen Kumar

According to Market research by the Institute of Customer Service data on UK utility companies, in January 2024, the Customer Satisfaction Index scored the Utilities sector at 69.5 AI-powered energy management systems have the potential to achieve a 20% growth in energy efficiency by the year 2035. out of 100.