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How to Reap the Benefits of Outsourcing in E-Commerce

NoonDalton

billion people will buy products and services online between 2021 and 2022, with 95% of retail purchases expected to be made online by 2040. Customer Service. Customer service excellence is a competitive advantage. The customer service team handles the rest. What You Need to Know About the State of E-Commerce .

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Generative AI use cases for the enterprise

IBM Services

Healthcare, insurance and education are more hesitant due to the legal and compliance efforts to which they must adhere—and the lack of insight, transparency and regulation in generative AI. Business and employee management : In customer service, generative AI can be used throughout the call center.

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Future-proofing Insurance: Embracing Sustainability in Insurance for a Resilient Future | Blog

Everest Group

In the first half of 2023, there were over 1,715 adjustments to the US state insurance regulations, many of which address climate issues. According to a global survey, 25% of insurers identified “grasping ESG-related regulations and guidelines” as their primary challenge in advancing their ESG initiatives.

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A ‘Quantum’ Leap For The Financial Services Industry

Zinnov

Among the industries that Quantum Computing has the potential to revolutionize, the Financial Services industry stands out for several reasons. First, the size of the prize is hefty – Quantum Computing is set to generate up to USD 40-45 Bn in revenues in the Financial Services industry alone upon its maturity by 2040 with a CAGR of ~40-42%.

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E-mobility for truck OEMs: overcoming obstacles to take-up

Capgemini

In this article, Fredrik Almhöjd recommends three actions commercial vehicle manufacturers can take now to start overcoming customer resistance to e-mobility, with an emphasis on charging and connected services. We’ll discuss the important topic of automotive-connected services in more detail later in this blog series.

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Advance ESG programs to reduce emissions – and exposure to risk

Capgemini

As the saying goes, you can’t manage what you don’t measure, and organizations amplify their risk when their ESG programs aren’t keeping up with the pace of change in regulations. By continuously improving our programs over just 15 months, we are now on track to reach net zero by 2040, a 10-year improvement from our original target.

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10 Countries Developing Green Industry for a More Profitable Tomorrow

Velocity Global

The country will use its new green plan to lure companies that offer a number of carbon trading services including consultancy, legal representation, and financing. . Japan also announced its goal to install wind turbines capable of generating 45 gigawatts of power by 2040, making it the world’s third-largest wind power producer.