article thumbnail

The Power of Words – English or Spanish, Customer Service Counts

Anexa

That’s a huge consumer market waiting to be captured, and judging by the trend of this data, it’s exploding – by 2050, one in three U.S. Based out of Mexico, Anexa is a BPO outsourcing company with teams of agents that are skilled in providing exceptional customer service in both Spanish and English. citizens will speak Spanish.

article thumbnail

Is Outsourcing Philippines Dead?

Magellan Solutions

Outsourcing Philippines is up and ready to face the changing global BPO landscape. The Philippines is a key player in the BPO global arena. Today, outsourcing Philippines has 30% market share of the global BPO industry. For them to cover a bigger market share in the global BPO industry. 16th largest economy by 2050.

article thumbnail

11 Languages That Navigate The Future Of Multilingual BPO Philippines

Magellan Solutions

Though most Chinese speakers happen to be in China, its projection of becoming the leading economy by 2050. Although exact numbers are hard to determine, the highest estimated figure around 460,000 ethnic Ethiopians living in the United States, making it an important language for BPO services. Kinyarwanda. Portuguese Creole.

BPO 52