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The Power of Words – English or Spanish, Customer Service Counts

Anexa

When we talk about multilingual customer service – both from the consumer and the provider’s standpoint, it can seem like a challenging provision. That’s a huge consumer market waiting to be captured, and judging by the trend of this data, it’s exploding – by 2050, one in three U.S. citizens will speak Spanish.

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Is Outsourcing Philippines Dead?

Magellan Solutions

Outsourcing Philippines is up and ready to face the changing global BPO landscape. The Philippines is a key player in the BPO global arena. Now it booms into an industry player that offers a variety of services to its global clients. No wonder outsourcing Philippines offers its services across all industries. IT Services.

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11 Languages That Navigate The Future Of Multilingual BPO Philippines

Magellan Solutions

Navigating the future with multilingual call center services. In most cases, the multilingual call center support either tries to manage help through a colleague or utilizes free online translation services. Having a hard time deciding which customer service languages should you prioritize to gain the biggest benefits?

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