IBM Services

APRIL 18, 2024

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. On a smaller scale, some organizations are reallocating gen AI budgets towards headcount savings, particularly in customer service.

Research 93

Research Out-Tasking Manufacturing Customer Service 93

Infosys Consulting

AUGUST 22, 2023

Setting the stage for the conversation is the fact that: Energy Information Administration (EIA) projects there will be a demand for 50% more energy by 2050 based on today’s forecast. Transition to more efficient hydrocarbon sources and nuclear energy sources will also have a role.

Co-Sourcing 52

Co-Sourcing Government Sourcing Engineering 52

Capgemini

SEPTEMBER 21, 2021

Based on current trends, the International Renewable Energy Agency (IRENA) estimated that by 2050 only 20 percent of total commercial and industrial electricity demand will be addressed by renewable energy sourcing. Problem: this leaves a 65-percentage-point gap to fill to reach Paris Agreement targets. So, where do you start? Find out more.

Sourcing 52

Sourcing Design Risk Management Risk Management 52

Zinnov

JANUARY 7, 2022

Artificial Intelligence (AI), Machine Learning (ML), Cybersecurity , Blockchain, Intelligent Automation (IA), will be some of the digital technologies that will be top of mind for CXOs to bring in efficiencies, automate processes, and lower costs. At present, the goal is to take strategic leaps to achieve Net Zero by 2050.

E-Commerce 52

E-Commerce Manufacturing Pharmaceuticals Cybersecurity 52

Globalization Partners

NOVEMBER 9, 2022

So is using your smartphone as a digital wallet to pay for goods and services. One significant piece of legislation was the EU’s Revised Payment Service Directive, PSD2. Fintech simply means more choices of financial services; for companies, it means increased efficiency in operations. Does fintech have a future?

Banking 64

Banking Healthcare Right-Sizing Research 64

Velocity Global

MAY 6, 2021

Dow Chemicals saved approximately $9 billion over 15 years between 1995 and 2010 by increasing energy efficiency in an effort to reduce GHG emissions. Renewable Energy: Intending to reach net-zero carbon emissions by 2050, France’s new plan sets aside €9 billion to incentivize industrial companies to adopt greener energy sources.

Manufacturing 52

Manufacturing Finance Jobbing Banking 52

Everest Group

JANUARY 17, 2025

Similarly, both UAE and Kuwait are also experiencing a sharp growth in smartphone adoption Growing prominence of African nations: Well-established North African countries such as Egypt are attractive delivery locations for customer experience (CX) services, due to their proximity to continental Europe and the UK.

Government 130

Government Impact Sourcing Accounting Service 130

31 West

DECEMBER 15, 2024

All call centers balance customer satisfaction with operational efficiency, and managing one is not easy: it can feel like walking a tightrope! AI is changing how call center services operate by analyzing calls to detect trends. Thankfully, real-time AI tools are here to disperse some of the tension.

Call Center 100

Call Center Analytics Out-Tasking Automation 100