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Where Sustainability Unites: Climate Week NYC, UNGA, and CGI | Blog

Everest Group

The week-long event from September 17-24 focused on accelerating action to achieve net zero emissions by 2050 and building a more just and equitable society. Everest Group shared the industry’s progress on its 2022 commitment to grow the impact sourcing market to half a million people in three years.

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Top Emerging Customer Experience Trends in the Gulf Region

Raya Contact Center

We are pleased to share this guest blog post written by Aishwarya Barjatya, Practice Director at Everest Group, a global research firm. These locations also offer an opportunity to meet impact sourcing goals. Read on to explore the emerging CX trends transforming the Gulf regions customer experience (CX) landscape.