Remove 2050 Remove Impact Sourcing Remove Service
article thumbnail

Where Sustainability Unites: Climate Week NYC, UNGA, and CGI | Blog

Everest Group

The week-long event from September 17-24 focused on accelerating action to achieve net zero emissions by 2050 and building a more just and equitable society. Everest Group shared the industry’s progress on its 2022 commitment to grow the impact sourcing market to half a million people in three years.

article thumbnail

Top Emerging Customer Experience Trends in the Gulf Region

Raya Contact Center

Similarly, both UAE and Kuwait are also experiencing a sharp growth in smartphone adoption Growing prominence of African nations Well-established North African countries such as Egypt are attractive delivery locations for customer experience (CX) services, due to their proximity to continental Europe and the UK.

article thumbnail

Top 2025 Customer Experience Trends: A Focus on The Gulf Region 

Everest Group

Similarly, both UAE and Kuwait are also experiencing a sharp growth in smartphone adoption Growing prominence of African nations: Well-established North African countries such as Egypt are attractive delivery locations for customer experience (CX) services, due to their proximity to continental Europe and the UK.