Everest Group

OCTOBER 26, 2023

The week-long event from September 17-24 focused on accelerating action to achieve net zero emissions by 2050 and building a more just and equitable society. Everest Group shared the industry’s progress on its 2022 commitment to grow the impact sourcing market to half a million people in three years.

Impact Sourcing 64

Impact Sourcing Sourcing Government Research 64

Raya Contact Center

DECEMBER 22, 2024

These locations also offer an opportunity to meet impact sourcing goals. A growing diverse workforce, technological advancements, and the need for cost efficiencies, also position other upcoming North African countries such as Rwanda and Ghana as attractive delivery locations for CX services.

Government 45

Government Impact Sourcing Research Analytics 45

Everest Group

JANUARY 17, 2025

These locations also offer an opportunity to meet impact sourcing goals. A growing diverse workforce, technological advancements, and the need for cost efficiencies, also position other upcoming North African countries such as Rwanda and Ghana as attractive delivery locations for CX services.

Government 52

Government Impact Sourcing Accounting Sourcing 52