Trending Articles

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Scaling Smart: The Philippines as a Strategic Services Hub

Everest Group

Register on LinkedIn In an engaging LinkedIn Live on June 4, Everest Group experts Anish Agarwal, Vice President, and Rohitashwa Aggarwal, Partner, will explore how global organizations are reimagining delivery and talent models amid rising cost pressures, talent shortages, and accelerating technology shifts such as AI and automation. As businesses seek to balance operational resilience, cost efficiency, and workforce expectations, the Philippines continues to play a critical role as a global se

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The Secret Side of YouTube

The Global Small Business Blog

iStock/Dragos Condrea There's a secret side of YouTube , just beyond the guiding hand of the algorithm and its nothing like what you know. The vast majority of YouTube's estimated 14.8 billion videos have almost never been seen. Until now. There's a hidden world beneath the shadows of YouTube's algorithm.

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Peaceful Revolution Impossible

The Global Small Business Blog

2025 Laurel J. Delaney. All rights reserved. "Those who make peaceful revolution impossible will make violent revolution inevitable." John F.

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Open source technology in the age of AI

McKinsey & Company

With more organizations deploying gen AI across business functions, a new survey finds that leaders are increasingly turning to open source AI solutions to build out their tech stacks.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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What is a SaaS Product? – Ultimate Guide & Examples

SPD Load

Thinking of launching your own software product but not sure how to start? SaaS might be your best bet. At SpdLoad, we. The post What is a SaaS Product? Ultimate Guide & Examples first appeared on SpdLoad.

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Is an MSP right for you? Common concerns and how to solve them

Airswift

What are MSPs? From managing a growing contingent workforce to staying compliant with evolving labour laws, businesses are under pressure to scale quicklywithout slipping up. Thats where modern Managed Service Providers (MSPs) come in.

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America at 250: An introduction

McKinsey & Company

It may be hard to believe (or to pronounce) but the nation is nearing its semiquincentennial. Today, the countrys challenges are vast, but the possibilities are even greater.

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What is a Startup? (Definition, Types and Examples)

SPD Load

Along with MVP in business and Agile, the term startup is now commonly used in both casual and business discussions. Despite their. The post What is a Startup? (Definition, Types and Examples) first appeared on SpdLoad.

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Empowering Clean Energy Transformation: A 15+ Year Innovation Partnership

Wirtek

For 15 years, Pragmasoft and Efacec have built a partnership rooted in mutual trust, innovation, and a shared commitment to advancing the energy sector.

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Enterprises Are Ready to Scale but Need Technology Vendors to Make It Happen | Market Insights™

Everest Group

As digital transformation accelerates, enterprises are ready to scale but need technology vendors to make it happen.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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7 reasons businesses avoid recruiters (and why they shouldn’t)

Airswift

While working with a recruitment agency can provide a significant advantage, many organisations hesitate due to concerns based on past experiences or perceived recruitment agency challenges.

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How American business can prosper in the new geopolitical era

McKinsey & Company

In a shifting world order, US companies continued success will hinge on an understanding of policymakers intentions.

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Offshore Development Center Setup Guide: How to Scale Your Business with ODC in 2025

WebCreek

In times of economic uncertainty, businesses are constantly searching for ways to cut costs while maintaining a competitive edge. One strategy that has gained significant traction in 2025, particularly among CEOs and CTOs, is the hiring of remote or offshore developers. By tapping into a global talent pool, companies can take advantage of lower labor […].

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The World Mourns Over the Death of Pope Francis

The Global Small Business Blog

iStock/johan10 The Vatican said Francis, the first pope from Latin America, had died on Monday, April 21, 2025, after a stroke, and revealed that his will requested a simple tomb in Rome. His love of people and acts of charity will forever be in our hearts. RIP.

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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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1 Million Lives, 1 Bold Commitment: Improve the World and Your Business with Impact Sourcing | Webinar

Everest Group

Inclusive and sustainable sourcing is quickly becoming a business must-have especially in global markets like the UK, EU, and Asia-Pacific, where enterprises face growing pressure to show progress on ESG goals. Organizations are also seeking scalable ways to drive social impact that aligns with their values, sourcing strategies, and digital transformation goals.

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Emotion AI– Understanding Customer Sentiments in 2025

Premier BPO

While Artificial Intelligence (AI) is transforming industries, the irreplaceable value of human Emotional Intelligence (EI) remains paramount. With the rise of AI technology in every technological aspect, recognizing and responding to human emotions has become essential in enhancing various domains such as Customer Experience (CX), Digital Transformation (DX), Analytics & Insights, Financial Operations (FinOps), and Sales Enablement.

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Quantum computing: Game on

McKinsey & Company

New advances suggest quantum may finally be at an inflection point. Heres what leaders need to know to become quantum-ready.

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AI-Powered E-Commerce Optimization

Groove Technology

Customer A fast-growing e- commerce retailer looking to enhance customer experience and sales through AI- driven insights. Challenge Low Conversion Rates: Inefficient product recommendations led to poor customer engagement and lower sales. Inventory Management Issues: Demand forecasting inaccuracies resulted in overstocking and stockouts. Customer Service Bottlenecks: Manual support processes delayed response times and impacted customer satisfaction.

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Case Study: How Adding an Internship Program Takes Nearshoring to The Next Level

Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

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Who Believes In Angels?

The Global Small Business Blog

Who Believes In Angels? Stories From The Edge Of Creation featuring Elton John, Brandi Carlile, Bernie Taupin and Andrew Watt is a candid, 30-min film series capturing thousands of hours of raw footage and ultimately documenting the album's entire creation. Offering fans an unprecedented, searingly honest insight into the emotionally turbulent creative process - breakdowns, breakthroughs, tears, torn up lyric sheets and all.

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Sweet Solutions: Replacing and Reducing Sugar | Webinar

Everest Group

Join Aarthi Janakiraman for a webinar on innovative sugar reduction strategies. Discover how brands are cutting sugar while preserving taste reshaping the role of sweetness in product development.

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Wirtek and Rugby Tens launch multi-year tech partnership to digitise rugby pathway and competition development

Wirtek

Wirtek, a Danish IT services and solutions company with a growing international client base, has signed a two-year contract with the US-based global sports organisation, Rugby Tens (R10). The partnership will see Wirtek develop a custom Salesforce-powered web platform, enhancing R10s ability to scale high-performance rugby pathways from youth to national teams, and international competitions.

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New twists in the electric-vehicle transition: A consumer perspective

McKinsey & Company

Our annual mobility survey examines how consumer priorities and expectations are shaping the transition to electric vehicles in major markets.

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Enterprise Knowledge Assistance Powered by AI for Smarter Decision Making

The Enterprise Knowledge Assistant (EKA) by Intetics is a groundbreaking platform tailored to revolutionize business operations for enterprises, SMBs, and startups. Powered by Generative AI, NLP, and ML, EKA automates tasks like information retrieval, customer support, and content creation. Boost efficiency by 30-50%, cut routine inquiries by 40%, and reduce training time by 30-50%.

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AI-Powered Inventory Management & Data Analytics for Manufacturing

Groove Technology

Customer A large-scale manufacturing company looking to optimize inventory control and enhance data-driven decision-making. Challenge Inventory Inaccuracies: Manual tracking led to stock discrepancies, overstocking, and production delays. Inefficient Supply Chain Forecasting: Lack of predictive insights resulted in material shortages and excess storage costs.

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What Businesses Should Know Before Starting a Cloud Migration Project

Serigor Inc

Cloud migration can revolutionize your operationsif you do it right. In todays digital-first world, more organizations are recognizing the immense value of moving their IT infrastructure, applications, and data to the cloud. But while cloud migration offers transformative potential, jumping in without a solid plan can lead to unnecessary costs, downtime, and security issues.

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How Will the New Tariffs Affect the Global Services Market? | Blog

Everest Group

How will the new tariffs affect the global services market? A lot of our clients, especially CIOs and Global Business Services (GBS) executives, are asking us this question. The most important impact of tariffs is their effect on the broader macroeconomy. Currently, we are seeing many firms postpone projects and move to a more defensive posture. As the uncertainty continues, we anticipate that enterprises will further curtail their discretionary spending.

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Natural Language Q&A in Optimizely CMS Using Azure OpenAI and AI Search

Perficient Digital Transformation

In Part 2 , we integrated Azure AI Search with Azure Personalizer to build a smarter, user-focused experience in Optimizely CMS. We used ServiceAPI to send CMS content to Azure AI Search. In Part 3, well take things a step further: enabling users to ask natural language questions and get AI-powered answers. But here’s the twist: instead of using ServiceAPI, this time well explore how to query indexed content directly using Azure AI Searchs REST API.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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Boosting productivity in the US federal government

McKinsey & Company

The moment is ripe for change. Heres how the US federal government can make the most of it.

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Optimizing Sales & Marketing with AI-Driven Prospecting

Groove Technology

Customer A growing B2B company looking to enhance its sales and marketing efforts with AI-driven prospecting solutions. Challenge Time-Consuming Prospecting: The clients sales team was spending excessive time manually identifying and researching potential clients. Low Conversion Rates: Inefficient targeting led to low response rates and high lead drop-off.

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How To Accelerate Digital and Value Journey with ServiceNow Impact

V-Soft Consulting

ServiceNow is a continuously evolving platform powered by Artificial Intelligence (AI) that always surprises its adopters with innovative features, functionalities, and solutions. ServiceNow Impact is one such solution that accelerates business by aligning stakeholders activities with core objectives that drive digital transformation success and anticipated outcomes.

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Google Cloud Next ’25 Recap: Embracing Platform-Centric AI, Scalable Infrastructure, and Open Innovation | Blog

Everest Group

Google Cloud Next 25 showcased a clear evolution in Google Clouds enterprise strategy, moving beyond standalone product announcements, towards building an integrated, modular platform for artificial intelligence (AI)-led transformation. Over three packed days, the tech providers introduced innovations spanning agent orchestration, infrastructure, networking, and industry-specific solutions.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!