The Global Small Business Blog

OCTOBER 21, 2024

©iStock/Nuthawut Somsuk What's affecting me, my clients, my colleagues and other global small business owners: Making the case for international expansion. How businesses can overcome barriers to international expansion. Quote of the week: "Development isn’t charity. It’s one of the smartest investments we can make in our shared future – in our security and our prosperity.” – President Barack Obama Walmart bets on international business to drive growth in China and Mexico.

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31 West

OCTOBER 19, 2024

As a business owner, your priority will be attracting and retaining as many customers as you can. Many factors, including product knowledge, marketing strategy, USP, and technical infrastructure, determine your business’ potential. You may also offer 24/7 call center services to ensure a smooth and positive customer experience. These are not enough, though.

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The Global Small Business Blog

OCTOBER 16, 2024

©2024 Laurel J. Delaney. All rights reserved. Ready. Set. Let's go global! There is still time to sign up for the biggest and best 9th Annual Global Small Business Forum , "Global Success Within Reach – The Bigger Picture," held in Chicago on Friday, October 18th from 8:00-11:30 AM CT. Hear from a cast of experienced speakers who know the ins and outs to global expansion.

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Banking Marketing Management 242

Groove Technology

OCTOBER 16, 2024

By Jin Jung, Senior Mobile App Developer at Groove Technology As a senior mobile app developer, I’ve come across my fair share of performance bottlenecks. Data-heavy apps, like e-commerce platforms or social media apps, can easily turn into a nightmare if they aren't properly optimized. One of the biggest challenges I often face is finding a way to efficiently load large amounts of data without slowing down the app or overwhelming the system.

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Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Perficient Digital Transformation

OCTOBER 15, 2024

This post is the third in a series of four about estimating project hours. Part 1: Sandbagging & Lowballing Part 2: Dependencies & Creep Part 3: Assumptions & Uncertainty Coming Soon: Part 4: The Emotional Conclusion In this third installment of my blog series on project estimates, let’s dive headfirst into the murky waters of assumptions and uncertainty!

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Management Accounting 111

Intelligent Sourcing

OCTOBER 21, 2024

Mark Hillary’s new book has just been published and this time he is exploring how companies sell to each other in the 2020s – this is intelligent sourcing! The book […] The post What Is The Value Of Social Sales In B2B Today? appeared first on Intelligent Sourcing.

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Sales Sourcing 86

31 West

OCTOBER 15, 2024

Any inbound call center is bound to collect large quantities of customer data. In some cases, this might involve sensitive financial information, including credit card and banking info. In other instances, it might involve personal, demographic, or even health-related data points. Some level of data collection is paramount for any inbound call center that wishes to serve its customers effectively.

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Everest Group

OCTOBER 21, 2024

Loyalty Services PEAK Matrix® Assessment Building customer retention and loyalty is essential for businesses seeking to cultivate long-term customer relationships and stay relevant in a competitive market. With abundant consumer choices and minimal switching costs, nurturing customer loyalty is vital for sustainable growth. Modern loyalty services now encompass consulting, program design, partner management, partner onboarding, and content and campaign management, creating a comprehensive servic

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Perficient Digital Transformation

OCTOBER 16, 2024

Addressing the Talent Shortage While fears of AI-driven job displacement dominate headlines, the real crisis looming is a $8.5 trillion talent shortage projected by 2030. Much like the famous ‘invisible gorilla’ experiment, where viewers focused on counting basketball passes miss a costumed figure walking through the scene, businesses risk overlooking a crucial element: the Employee Experience (EX).

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V-Soft Consulting

OCTOBER 20, 2024

Digital transformation is being adopted by businesses of all sizes that wish to be competitive and stay relevant in the evolving technological landscape. Digital transformation refers to adoption of digital technologies to create new business processes or transform existing non-digital processes in response to changing market and customer expectations.

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Resource Optimizing

The Global Small Business Blog

OCTOBER 15, 2024

©iStock/Dimple Bhati Small and medium-sized enterprises (SMEs) are at the heart of the global economy, representing over 90% of businesses employing up to 70% of the workforce, and driving half of the world's GDP. Despite their critical role, they face a staggering $5.7 trillion financing gap globally, which increases to $8 trillion when including informal businesses.

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Zinnov

OCTOBER 21, 2024

In 2011, Microsoft made a bold move by establishing a cybersecurity and cloud solutions hub in Mexico City, setting the stage for a new wave of technological innovation in the region. This initiative was not limited to its local center; Microsoft also forged partnerships with universities to nurture local talent and strengthen the broader tech ecosystem.

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Everest Group

OCTOBER 21, 2024

Digital Workplace Services PEAK Matrix® Assessment : Mid-market Enterprises The digital workplace is at a pivotal juncture, entering a phase of value-centric transformation. Economic slowdowns have intensified scrutiny on enterprise spending, driving a focus on cost-effective, value-driven approaches. This phase offers providers a unique opportunity to stand out with innovative and distinctive solutions.

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Perficient Digital Transformation

OCTOBER 21, 2024

The L&D Tech Ecosystem is a group of interrelated tools, assets, platforms, and networks to help our colleagues in LatAm (México, Colombia, Chile, Argentina, and Uruguay) learn and develop themselves. The idea behind the Tech Ecosystem describes a strong and comprehensive landscape full of resources and educational tools that encourage colleagues to learn tech abilities, sharpen and keep updated their skills, contributing to their upskilling and reskilling.

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Management 52

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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V-Soft Consulting

OCTOBER 20, 2024

Software AG is a leading provider of enterprise software for digital enterprises, providing software for digital transformation, digital business applications, and digital workplace technologies. Software AG enables companies to build digital businesses that are more agile, more efficient, and more customer centric. The company’s software runs in the cloud, on-premises, and on a hybrid infrastructure.

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The Global Small Business Blog

OCTOBER 18, 2024

©iStock/FeelPic The United States continues to attract British businesses and entrepreneurs looking to explore the country’s vast potential. Expanding into the US means being bold, embracing differences and using a trusted advisor that understands you and your business. In this article Rob Levett, Assistant Director with Evelyn Partners LLP, discusses the opportunities, risks, and considerations for increasing your chances of success.

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Zinnov

OCTOBER 20, 2024

In an era where cyber resilience can make or break a business, how are Enterprise Software companies adapting their customer success strategies? Dive into this compelling episode of the Zinnov Podcast Business Resilience Series , featuring Sarv Saravanan, Chief Customer Officer at Commvault and Pari Natarajan, CEO, Zinnov. In this fascinating discussion Sarv shares his wealth of experience and provides unique insights into the evolving landscape of customer success.

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Everest Group

OCTOBER 21, 2024

Robotic Process Automation (RPA) Products PEAK Matrix® Assessment Organizations are turning to automation to redesign business processes and boost operational efficiency in the face of a global economic slowdown, geopolitical complexities, and ongoing talent shortages. Intelligent automation platforms now drive end-to-end process automation, incorporating new technologies – such as intelligent document processing, process mining, digital interaction intelligence, task mining, API-based automatio

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The first report from Gallagher’s 2024 US Workforce Trends Report Series, includes data from 3,500+ employers who participated in the 2024 US Benefits Strategy & Benchmarking Survey. The report provides benchmarks for benefits, HR and people strategies to help organizations thrive. Organizations continue to rank retention as the top priority for HR, and second highest for operations.

Healthcare

Perficient Digital Transformation

OCTOBER 21, 2024

Welcome to Our New Series on Auditory Disabilities in Healthcare We’re excited to introduce our new blog series that delves into the crucial yet often overlooked topic of auditory disabilities in healthcare. Our goal is to shed light on the unique challenges faced by individuals with auditory disabilities and to highlight the importance of inclusive and universal design in healthcare settings.

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Design Healthcare Service 52

inDinero

OCTOBER 17, 2024

For small business owners and startup founders, navigating the complex world of tax deductions can feel like traversing a financial minefield. Yet, understanding and maximizing these deductions often marks the difference between merely staying afloat and truly thriving. The IRS allows businesses to deduct a wide range of “ordinary and necessary” expenses, but the devil, as they say, is in the details.

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Insurance Accounting Banking Software 52

Customer Serv Outsource Smarter

OCTOBER 17, 2024

The insurance industry, traditionally a brick-and-mortar pillar of financial stability and protection for millions, is changing dramatically. Rising consumer expectations, digital-first experiences, and technology developments are all forcing insurers to reshape and modernize their customer service strategies.

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Insurance Customer Service Service 52

Everest Group

OCTOBER 21, 2024

Webinar Transforming Clinical Data Management with Clinical Data and Analytics Platforms October 21, 2024 | 11am EDT (NA) / 4pm BST (UK) / 5pm CEST (EU-Central) Join Everest Group Practice Director Nisarg Shah for an interactive webinar where the speakers will discuss real-world challenges, demonstrate the benefits of a centralized data platform, and provide insights into the role of AI in automating clinical trial tasks.

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Analytics Management Automation Efficiency 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

OCTOBER 21, 2024

Welcome to Our New Series on Auditory Disabilities in Healthcare We’re excited to introduce our new blog series that delves into the crucial yet often overlooked topic of auditory disabilities in healthcare. Our goal is to shed light on the unique challenges faced by individuals with auditory disabilities and to highlight the importance of inclusive and universal design in healthcare settings.

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Design Healthcare Service 52

Globalization Partners

OCTOBER 17, 2024

Whether it’s entering new countries or hiring contractors with niche skills in automation or operational efficiency, manufacturing companies must deal with the complex challenge of ensuring compliance when hiring globally. Navigating regional regulatory frameworks can be difficult for leadership teams, but an Employer of Record (EOR) can simplify the process and mitigate the compliance risks associated with global employment.

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The Global Small Business Blog

OCTOBER 19, 2024

©2024 Laurel J. Delaney. All rights reserved. “The sky is the daily bread of the eyes.

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V-Soft Consulting

OCTOBER 17, 2024

Due to the rapid growth of digital procedures, the possibilities of fraudulent activities have been on the rise, especially in the insurance and financial sector. Fraudulent activities, such as false claims or transactions, are costing corporations millions of dollars every year, which leads to annual financial losses. It is challenging for conventional cybersecurity methods to implement potential preventative detection techniques to identify these fraudulent claims.

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Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Everest Group

OCTOBER 20, 2024

Cybersecurity Services Specialists PEAK Matrix® Assessment The demand for comprehensive cybersecurity services is increasing globally due to hybrid working models, rapid digitalization initiatives expanding the attack surface, evolving regulations, and escalating cyber threats. These factors drive businesses to invest in advanced cybersecurity solutions that can safeguard their operations, ensure regulatory compliance, and maintain customer trust.

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Perficient Digital Transformation

OCTOBER 20, 2024

Problem Statement: In Talend, while generating output file if we need to add a column as number or column name with space or to include any special characters as column name in Talend it won’t allow directly by adding the above-mentioned column names in schema, will get the below mentioned error. As number as column name: As space in column name: As special characters in column name: Solution: The above use case was implemented by simple Talend job and with the below steps.

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Plixos

OCTOBER 17, 2024

By joining forces with industry respected executives at Quantaleap , and building on our longstanding, trusted relationships, pliXos offers our customers an easily manageable way to access Artificial Intelligence (AI) capabilities and benefits. Our cost-effective ‘hands on’ approach enables our customers to speedily test new ideas based on their specific needs and requirements, empowering their business through learning-by-doing.

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Management 52

ScaleHub

OCTOBER 16, 2024

Discover how human oversight in GenAI-powered Intelligent Document Processing enhances accuracy and security. Learn how HITL ensures compliance and data privacy while leveraging AI's potential.

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.