The Global Small Business Blog

DECEMBER 2, 2022

©iStock/gorodenkoff Technology has enabled collaboration across borders and time zones, and workers and companies alike are embracing remote work like never before. is leading the way, with remote employees accounting for 53% of the U.S. workforce.

Collaborations 239

Collaborations Accounting 239

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers.

Finance 130

Finance Accounting Outsourcing Retail 130

Groove Technology

DECEMBER 16, 2024

Improved Collaboration: Agile emphasizes close collaboration between developers, business stakeholders, and customers, ensuring that the product meets the right needs. Communication Tools: Check if they are comfortable using collaboration tools such as Slack, Zoom, Microsoft Teams, and project management tools like Jira.

Software 100

Software Outsourcing Collaborations Flexibility 100

Groove Technology

DECEMBER 16, 2024

From improved collaboration to better resource utilisation, Agile is designed to help teams deliver high-quality products more efficiently. Improved Team Collaboration and Morale One of the core principles of Agile is collaboration. This results in higher morale and greater commitment to project success.

Right-Sizing 100

Right-Sizing Flexibility Collaborations Reduced Overhead 100

Groove Technology

NOVEMBER 15, 2024

This global developer base allows software outsourcing partners to access skilled talent across multiple time zones, enhancing collaboration in the development process. Nearshoring Preferences: North American companies increasingly favor nearshore outsourcing in Latin America to facilitate collaboration in similar time zones.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Premier BPO

JUNE 7, 2024

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

DECEMBER 11, 2023

Duke Energy, for example, has collaborated with Accenture and Microsoft to build a first-of-its-kind, end-to-end Azure-based cloud platform that monitors baseline methane emissions from natural gas distribution assets (e.g., pipelines, gas meters), using satellite monitoring, analytics, and AI.

Regulations 162

Regulations Collaborations Accounting Analytics 162

31 West

MAY 29, 2023

Like G Suite, Google Workspace offers a bunch of productivity tools for communication, meeting, presentation, collaboration, etc. Gmail For Brand Building When your customers receive mail from an account showing your company’s domain name, it enhances your brand’s credibility.

Accounting 130

Accounting Collaborations Automation Administrative 130

31 West

JUNE 27, 2023

It provides you with the A to Z business solution, enhancing your customer service, team collaboration, data security, project management, etc. Once you complete the subscription and sign up for your Google Workspace account, you can start using all the features and integrated apps. Similarly, you can work on Docs, Sheets, Slides, etc.,

Collaborations 130

Collaborations Accounting Efficiency Flexibility 130

Everest Group

AUGUST 5, 2024

It offers features such as omni-channel routing, case management, analytics and dashboard, telephony integration, knowledge management, AI integration, service console for agents, community collaboration, social media integration, and field service among others. The platform is aimed at B2C customers.

Sales 162

Sales Analytics Collaborations Marketing 162

Everest Group

SEPTEMBER 30, 2024

However, there is now a marked shift towards greater collaboration with providers throughout the GCC lifecycle, including the setup phase. Combined with the assisted model, these two approaches account for over 90% of GCC setups supported by providers.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

JANUARY 24, 2025

FNZ recently collaborated with leading banks to offer ESG-compliant investment portfolios, highlighting its innovative approach, while SEIs partnership with boutique wealth firms underscores its flexibility in catering to diverse client needs.

Advisory 130

Advisory Management Banking Government 130

31 West

DECEMBER 9, 2022

Businesses need a tool that can streamline their workflows while allowing seamless collaboration between different departments. A tool that connects the IT teams to the human resource management and the HR to the accountants. Seamless Collaboration. Likewise, when you have a new employee, you can add their account.

Human Resources 130

Human Resources Collaborations Right-Sizing Accounting 130

inDinero

SEPTEMBER 21, 2024

Promote board collaboration through regular updates and financial training for enhanced oversight. Standardize Nonprofit Financial Policies Standardizing nonprofit financial policies is fundamental for nonprofits to maintain consistency, accountability, and transparency in their financial practices.

Management 104

Management Accounting Collaborations Finance 104

Everest Group

OCTOBER 11, 2022

This has solved critical issues for customers by ensuring better account visibility and convenient payment access. For example, US Bank and Plaid announced a partnership in 2021 to connect the bank’s customers to third-party accounts. It has created countless opportunities for competition and collaboration.

Banking 147

Banking Finance Research Accounting 147

Everest Group

APRIL 8, 2024

Given the highly regulated nature of these industries, enterprises must collaborate with suitable IDP technology providers to successfully implement IDP. This demand is further propelled by the advanced capabilities, features, and functionalities offered by IDP products.

Insurance 195

Insurance Banking Research Automation 195

Perficient Digital Transformation

JANUARY 16, 2022

How many of us went beyond our comfort zone to collaborate with our stakeholders? The steps are so significant that they are continued to date voluntarily, for the value brought at project, account and organization levels. Collaborating with Stakeholders. We realized the importance of collaboration more during this pandemic.

Collaborations 119

Collaborations Accounting 119

Paysquare

NOVEMBER 21, 2024

When it comes to finances and its distribution, accounting departments face pressure to both deliver the correct and timely financial information efficiently. Today, most of the businesses opt for accounting outsourcing companies in India to update the financial management. What is Automated Accounting?

Accounting 52

Accounting Automation Finance Data Entry 52

31 West

MARCH 31, 2024

Designed to improve your customer experience, Zendesk has grown into a full-fledged customer relationship management software featuring robust collaboration, multi-channel communication, integration, and ticketing system (to name a few) solutions to enhance your user journey with your business. Let’s take a look. These are only a few.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Everest Group

APRIL 23, 2024

Concurrently, providers are actively investing in digital capabilities, partnering with InsurTech companies, and enhancing collaboration with intermediaries through a consultative approach.

Insurance 162

Insurance Service BPO Finance 162

31 West

JUNE 5, 2023

For example, as a small business owner, you can opt for an individual account. So solopreneurs can experience more productivity by using Google Workspace from their personal Gmail, Yahoo, or Hotmail accounts. So you can access the features in your account at any time from any device. So you need not worry about any downtime.

Accounting 130

Accounting Collaborations Efficiency Service 130

Everest Group

JANUARY 16, 2024

In 2024, the spotlight is on “Rebuilding Trust,” with a focus on restoring collective agency and reinforcing fundamental principles of transparency, consistency, and accountability among leaders. The technology sector, with its expertise in cybersecurity and collaborative technologies, has a unique role to play.

Cybersecurity 162

Cybersecurity Impact Sourcing Jobbing Collaborations 162

Everest Group

JULY 18, 2023

Join this webinar as our expert analysts discuss the crucial design factors in evolving procurement and category management organizations, covering aspects such as accountability structures, emerging roles and skillsets, governance, policies, and outsourcing adoption. What questions will the webinar answer for the participants?

Management 147

Management Strategic Sourcing Outsourcing Government 147

31 West

JUNE 20, 2023

These help you from file storage to team collaboration and project tracking. Thus your team will become more productive with simplified and organized collaboration. Then you can schedule the project using the Calendar, and collaborate with the team using Chats or Meet. Then create a user name and sign up for the account.

Management 130

Management Collaborations Accounting Efficiency 130

Everest Group

FEBRUARY 2, 2023

Security benefits In addition to fraud prevention, blockchain technology makes it easier for banks to keep track of who owns what assets when they move among different financial institutions (such as moving from one investment bank account to another).

Banking 246

Banking Service Right-Sizing Automation 246

Everest Group

SEPTEMBER 14, 2023

Cape Town showcases a remarkable collaborative spirit between the local government and operators, driving strategic projects that lay the groundwork for future growth and success in the region’s CX services delivery landscape. English is the primary language for BPO services in Durban, with significant a Zulu-speaking population.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

31 West

AUGUST 3, 2022

Be it a banking app or a Netflix account. Password management primely focuses on denying unauthorized access to your accounts. Personal passwords are those you use every day to access your internet accounts, whereas business passwords grant access to a company’s sensitive data. Types of password management software.

Management 130

Management Accounting Software Banking 130

Everest Group

AUGUST 5, 2024

It offers features such as omni-channel routing, case management, analytics and dashboard, telephony integration, knowledge management, AI integration, service console for agents, community collaboration, social media integration, and field service among others. The platform is aimed at B2C customers.

Sales 130

Sales Analytics Collaborations Marketing 130

Redial

DECEMBER 15, 2023

When each team member understands their responsibilities, it fosters accountability and a sense of ownership. A Collaborative culture with trust: Trust is the foundation of any successful team. Create a culture that promotes collaboration rather than competition. It takes time to develop but can be easily shattered.

Call Center 130

Call Center Collaborations Accounting Business Process Outsourcing 130

Everest Group

JUNE 7, 2023

Enterprise Blockchain Services PEAK Matrix® Assessment Enterprises are increasingly adopting distributed ledger technology to enhance the privacy, accountability, effectiveness, and confidence of their transactions and engagements with clients, associates, and shareholders.

Service 130

Service Banking Collaborations Government 130

Everest Group

MARCH 11, 2024

Apparent solutions, such as delinking price from effort, value-based pricing, and outcome-based commercials, have not worked.

Service 162

Service Sales Accounting Finance 162

Everest Group

JULY 3, 2024

Unlike functions such as Finance & Accounting (F&A) or Customer Experience Management, supply chain operations involve a higher number of decision-makers. Subsequently, aligning organizational processes to foster seamless communication and collaboration among departments and stakeholders becomes essential.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Everest Group

JULY 26, 2024

Opting for one or two partners enhances accountability and effectiveness in resilience efforts. This collaboration helps safeguard against disruptions, ensuring continuous operations Frequent data back-ups and recovery services: Ensure service providers offer automated, regular data backups and quick recovery solutions.

Cybersecurity 147

Cybersecurity Banking Supply Chain Management Collaborations 147

31 West

OCTOBER 21, 2022

Enhanced Collaboration. Enhanced Collaboration. This feature helps develop better collaboration among different departments. The ticket management tools of an enterprise help desk make it simpler to allocate tickets and sustain accountability for service requests. Operational Capability. Increased Brand Value. Conclusion.

Collaborations 130

Collaborations Operational Costs Automation Customer Service 130

Everest Group

SEPTEMBER 14, 2023

Ensure that OKRs cascade down from top management to every individual, creating a unified sense of purpose Collaborative Goal Setting : Involve all relevant stakeholders in the OKR-setting process. Define ambitious objectives, set measurable key results, and foster a culture of transparency and accountability.

Accounting 162

Accounting Marketing Customer Support Flexibility 162

Groove Technology

MARCH 22, 2022

Accounting. Many entrepreneurs find it difficult to find a qualified and skilled accountant for their company. Nowadays, professional accountants command high compensation, which is why many organizations have begun to outsource accounting. You should think about outsourcing accounting.

Outsourcing 130

Outsourcing Event Management Payroll Accounting 130

Premier BPO

MARCH 15, 2023

The event presents an opportunity for professionals to collaborate and share takeaways from the past year, as well as discuss upcoming trends and techniques for managing disruption. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 130

Outsourcing Co-Sourcing BPO Global Outsourcing 130