Everest Group

JANUARY 27, 2022

According to Everest Group research, Africa has almost six times more people entering the workforce than North America will have this year. Chief Research Officer. Everest Group welcomed Michel back in 2017, after a successful decade serving as Chief Research Officer at The Hackett Group and Market Track. January 27, 2022 |.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

The Hackett Group

SEPTEMBER 21, 2023

For a typical $10 billion company, Generative AI has the potential to reduce SG&A costs by more than $180 million annually, the research found. A complimentary version of The Hackett Group’s research note, “Generative AI Will Yield 40% SG&A Cost Reduction,” is available with registration at [link]. NASDAQ: HCKT).

Advisory 105

Advisory Robotics Process Automation Research Human Resources 105

Everest Group

SEPTEMBER 9, 2024

According to Everest Group’s research with over 180 chief experience officers (CXOs) and business heads, 68% of enterprises have not realized the envisioned value from their digital transformation initiatives.

Management 130

Management Global Business Services Advisory Automation 130

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Service 100

Service Global Sourcing Advisory Advisory Research 100

The Hackett Group

SEPTEMBER 28, 2023

Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT). At the same time, they operate with 40% fewer full-time equivalent staff.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

The Hackett Group

DECEMBER 13, 2023

The research recommends that companies seek assistance from expert advisors in the selection process to help them identify the partner(s) that best address their specific needs, and to shape and secure a digital-ready contract that is fully aligned to their business objectives. cost savings, business value creation or innovation).

Research 69

Research Service BPO Advisory 69

Everest Group

JANUARY 10, 2023

The increasing use of conversational artificial intelligence (AI) and automation to decrease reliance on full-time equivalent (FTE) employees while delivering better CX outcomes. Everest Group is a leading research firm helping business leaders make confident decisions. About Everest Group.

Outsourcing 130

Outsourcing Management Advisory Global Outsourcing 130

The Hackett Group

OCTOBER 6, 2023

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

The Hackett Group

MARCH 29, 2023

Fernandez, Chairman & CEO of The Hackett Group ® , explained The Hackett Excelleration Matrix research. The C2C Receivables Hackett Excelleration Matrix and related research is the first from The Hackett Group’s new Market Intelligence Service. NASDAQ: HCKT). High resolution image available on request.

Software 98

Software Marketing Service Advisory 98

Automation Anywhere

JULY 23, 2021

More than a year and a half after the pandemic began, three powerful trends are pushing cloud-native Robotic Process Automation (RPA) to the forefront of automation industry trends. Automation Anywhere data shows that nearly two-thirds of its new customers chose its cloud-native RPA offering in the last year.

Robotics Process Automation 111

Robotics Process Automation Automation Advisory Flexibility 111

Automation Anywhere

AUGUST 2, 2022

Automation 360 ™ , our cloud-native, AI-powered Robotic Process Automation (RPA) platform, continues to be the top choice with customers. Automation 360 automates, accelerates, and streamlines business processes across all systems and applications, including SaaS and legacy applications. Get Your Copy of the Report Now.

Automation 59

Automation Robotics Process Automation Marketing Advisory 59

Everest Group

MAY 3, 2022

Potential use cases span a variety of sectors and include the following: Industrial: Process automation, IIoT systems, remote monitoring, predictive analytics, collaborative robots. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. About Everest Group.

Engineering 130

Engineering Marketing Service Advisory 130

Everest Group

SEPTEMBER 30, 2024

These include research and development (R&D), product development, digital transformation initiatives, data analytics, and even end-to-end supply chain management. Initially, GCCs were primarily established for cost arbitrage, overseeing basic support functions such as IT services , back-office operations, and customer support.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

The Hackett Group

MARCH 14, 2023

Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

The Hackett Group

FEBRUARY 15, 2024

The research found that leaders deliver far greater value and breadth of capabilities than other software providers, which translated to exceptionally high customer satisfaction. The research found that higher-rated software providers in this category offer clients dramatically greater value realization.

Research 59

Research Software Order Management Advisory 59

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Global sourcing advisory firms.

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Amzur

MAY 7, 2024

NetSuite’s AI goes beyond basic automation. Consultants can create custom features to automate tasks and make your work easier. Automate Your Unique Processes: If you have special ways of doing things, consultants can design automations that match your specific needs.

Out-Tasking 105

Out-Tasking Advisory Automation Analytics 105

Everest Group

FEBRUARY 21, 2023

APPLY ON LINKEDIN Job Title: Senior Salesforce Administrator Location: London Area, UK (Hybrid) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients (..)

Administrative 100

Administrative Advisory Sales Research 100

The Hackett Group

MAY 30, 2024

Three factors are driving value from MPHRO vendors: increased innovation and adoption of digital HR solutions; ease of integrating third-party solutions into human capital management platforms; and a cultural shift toward artificial intelligence (AI) and intelligent automation. Any such reliance shall be solely at the buyer’s risk.

Human Resources 52

Human Resources Research Outsourcing Reduced Costs 52

IBM Services

MARCH 9, 2023

Employee Productivity : Natural Language AI can help automate manual and repetitive tasks, which drives efficiencies and frees up time and resources, enabling employees to focus on higher value tasks. IBM integrates Watson-powered Natural Language AI foundation models and capabilities from IBM Research to deliver value to clients.

Research 102

Research Engineering Advisory Design 102

Hyland

OCTOBER 17, 2022

In the advisory world, when facing a question about technology infrastructure and IT architecture, the correct answer is often (and painfully) “it depends.” In fact, research shows that identical resources may cost more in the cloud than on-premises. Cloud is transforming the claims process by enabling automation and touchless claims.

Insurance 98

Insurance Advisory Research Out-Tasking 98

Everest Group

JANUARY 10, 2024

APPLY NO W Job Title: Digital Marketing Executive – Events Location: United Kingdom (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Marketing 100

Marketing Event Management Advisory Research 100

Everest Group

FEBRUARY 2, 2023

It also could help increase agent efficiency by aggregating requests by type to the appropriate departments Automation of simple and repetitive tasks : ChatGPT, along with other conversational AI models, can be used to automate simple and repetitive tasks, such as customer service interactions, order processing, and data entry.

Banking 130

Banking Out-Tasking Insurance Engineering 130

IBM Services

OCTOBER 16, 2023

This includes using automation and machine learning to identify unmanaged and potentially unsecure APIs, assess APIs for misconfigurations and vulnerabilities, and detect abnormal API traffic in real-time to block malicious traffic.

Management 73

Management Advisory Right-Sizing Research 73

IBM Services

DECEMBER 4, 2023

IBM’s governance framework is built around four core roles within the company: The Policy Advisory Committee: senior global leaders who provide oversight of the AI Ethics Board and help to establish the company’s strategy and risk tolerance. It helps accelerate responsible, transparent and explainable AI workflows.

Government 80

Government Research Advisory Finance 80

The Hackett Group

JULY 20, 2023

Because of their lower operating costs, Digital World Class procurement organizations now have a $6 million annual cost advantage over their peers (for a typical $10 billion enterprise), the research found. Digital World Class Procurement Orgs Drive 2.4X NASDAQ: HCKT). About The Hackett Group The Hackett Group, Inc.

Operational Costs 75

Operational Costs Advisory Research Government 75

The Hackett Group

MAY 2, 2023

Many companies running SAP have experienced the challenges of SAP compliance, namely getting processes aligned, increasing transparency and automating costly manual process in regulated industries. The objectives are to innovate, simplify and offer customers SAP-certified products delivering a low total cost of ownership (TCO).

Advisory 108

Advisory Engineering Analytics Software 108

The Hackett Group

SEPTEMBER 26, 2024

Latest Report Shows Digital World Class ® Procurement Organizations Will Experience 54% Productivity Boost and 47% Cost Reduction Miami, FL – September 26, 2024 – According to new research from The Hackett Group, Inc. Their transactional efficiency is unmatched, with 1.3 times more purchase orders processed electronically.

Robotics Process Automation 59

Robotics Process Automation Advisory Research Operational Costs 59

Akorbi

MARCH 9, 2023

Executives Predict Growth in Healthcare and Financial Services in 2023 PLANO, TX / ACCESSWIRE / March 9, 2023 / The Akorbi Group, a Plano-based global language services provider (LSP), is pleased to announce recognition among the top LSPs in leading industry research companies Nimdzi and Slator in their annual rankings. billion by 2025.

Service 65

Service Healthcare Advisory Reduced Costs 65

Perficient Digital Transformation

NOVEMBER 29, 2023

Specifically, automated workflows and connected worker solutions are improving the employee experience and productivity. As oil and gas companies face a future of flux and rapid energy transition, remaining competitive requires either full-fledged digital transformation or major components of it.

Advisory 64

Advisory Automation Research Marketing 64

SIG Speaks

JULY 16, 2021

SIG University’s Certified Intelligent Automation Professional (CIAP) program is an online certification program for working professionals who seek to become more efficient and free up team resources by automating repetitive, rules-based activities. What is Intelligent Process Automation?

Automation 40

Automation Robotics Process Automation Advisory Design 40

Perficient Digital Transformation

JANUARY 17, 2024

In fact, we’ve recently published new research on the electric vehicle customer experience.

Manufacturing 59

Manufacturing Supply Chain Management Advisory Research 59

Perficient Digital Transformation

MARCH 28, 2023

With unique priorities like lowering emissions while consistently delivering essential products that customers depend on for quality of life, the pressure is high to find a partner to assist in implementing telemetry, data management, technical workflows, modeling and simulation, automation, and more.

Advisory 64

Advisory Out-Tasking Reduced Costs Research 64

Perficient Digital Transformation

JANUARY 25, 2024

We are proud to announce that Perficient has been recognized by a leading global technology research and advisory firm’s report highlighting notable telecommunications, media, and entertainment industry consultancies in North America.

Supply Chain Management 59

Supply Chain Management Advisory Streamline Operations Reduced Costs 59

The Hackett Group

AUGUST 23, 2023

New Market Intelligence Research Finds That Top-Performing P2P Solutions Providers Deliver Companies Dramatically Higher Value Creation Miami, FL — August 23, 2023 — The Hackett Group , Inc. NASDAQ: HCKT) today announced the availability of its purchase-to-pay (P2P) software solutions market intelligence research.

Software 52

Software Advisory Research Automation 52

Influx

DECEMBER 26, 2022

Research shows 68% of online shoppers abandon their carts, and 24% is due to customers having to register an account. Integrate all customer touchpoints with a single platform and use automation. Virtual shopping platforms such as one-to-many video shopping from Hero. Delight your customers. customer satisfaction score.

Customer Service 98

Customer Service Service Retail Customer Support 98

Avasant

NOVEMBER 23, 2020

“Forward-thinking companies have long used CRM suites,” said Avasant Research Leader Saurabh Verma. And with the pandemic reinforcing the urgency for digitization and automation of CRM processes, we expect to see accelerated adoption.”. CRM suite vendors are leveraging AI technologies to automate judgment-intensive processes.

Advisory 52

Advisory Automation Government Sales 52