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Finance leaders understand that they must invest in technology to reducecosts and create new capabilities through aggressive adoption of cloud, robotic process automation, analytics, and other tools,” said The Hackett Group Senior Research Director Shawn Fitzgerald. About The Hackett Group The Hackett Group, Inc.
Overall, finance leaders continue to focus on digital transformation, using technology investments to reducecosts and create new capabilities. The good news is that the path to reducingcosts is clear. Finance organizations would be wise to explore generative AI as part of this, as it holds huge promise.
According to Vin Kumar, Managing Partner and Digital Operations Advisory Practice Leader at The Hackett Group, “Overall, three strong themes this year have been comprehensive automation of end-to-end processes, acceleration of digital transformation, and a greater focus on business enablement.
As a result, management expresses 24% greater confidence in their work, and they are 44% more likely to be considered a valued business partner. Remarkably, finance is the only back-office business function that reducedcosts as a percentage of revenue from 2023 to 2024 while investing more in technology.
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